Search found 23 matches

by layzee
Mon Oct 26, 2020 8:54 pm
Forum: Improvement & suggestions
Topic: Website suggestion
Replies: 3
Views: 312

Re: Website suggestion

The old website has a more detailed data usage table that shows total usage per day. Can that be brought over?
by layzee
Mon Oct 26, 2020 8:43 pm
Forum: Email issues
Topic: cant access emails
Replies: 4
Views: 167

Re: cant access emails

Strange, I had the same problem. Couldn't access my Exetel email accounts from anywhere. Same as OP, it would say "login fail" on the Exetel webmail facility. Then about 30 minutes later, it all started working again. I was just about to call Exetel but it looks like it might not be necessary. I did...
by layzee
Wed Oct 16, 2019 9:39 pm
Forum: VOIP
Topic: Can receive calls but can't call mobile numbers
Replies: 3
Views: 626

Re: Can receive calls but can't call mobile numbers

Thanks for your reply. I have PM'd you the service number.
by layzee
Wed Oct 16, 2019 5:42 pm
Forum: VOIP
Topic: Can receive calls but can't call mobile numbers
Replies: 3
Views: 626

Can receive calls but can't call mobile numbers

Equipment used: Netcomm NL1901ACV with mobile wireless Internet Gigaset A580 IP cordless phone (supplied by Exetel in the past) Information provided by Exetel: Username/VOIP number Password sip server (proxy) address: sip1.exetel.com.au I can receive calls on the VOIP handset but I can't make calls...
by layzee
Thu Oct 03, 2019 12:08 am
Forum: Customer reviews
Topic: The Exetel 15~20 Year Club
Replies: 15
Views: 2318

The Exetel 15~20 Year Club

There are 6 year and 9 year club threads so how another one? Founded in 2001, Exetel officially began offering Internet services (ADSL1) in February 2004 so the Exetel veterans who have been there since the beginning will have reached their 15 year milestone this year, and will get their 20 year bad...
by layzee
Wed Oct 02, 2019 11:08 pm
Forum: Modem issues
Topic: Netcomm NL1901ACV (Home Wireless Broadband) - Security Setup?
Replies: 5
Views: 992

Re: Netcomm NL1901ACV (Home Wireless Broadband) - Security Setup?

Thanks. Unfortunately, like other users, I am also experiencing the dropouts every couple of hours that only gets fixed if I reboot the modem. I'll be upgrading to the firmware that Exetel is recommending and hopefully that will go some way to fixing it. We are extremely sorry about the inconvenien...
by layzee
Wed Oct 02, 2019 10:38 pm
Forum: Modem issues
Topic: Netcomm NL1901ACV (Home Wireless Broadband) - Security Setup?
Replies: 5
Views: 992

Re: Netcomm NL1901ACV (Home Wireless Broadband) - Security Setup?

Thanks. Unfortunately, like other users, I am also experiencing the dropouts every couple of hours that only gets fixed if I reboot the modem. I'll be upgrading to the firmware that Exetel is recommending and hopefully that will go some way to fixing it.
by layzee
Tue Oct 01, 2019 3:54 pm
Forum: Modem issues
Topic: Netcomm NL1901ACV (Home Wireless Broadband) - Security Setup?
Replies: 5
Views: 992

Netcomm NL1901ACV (Home Wireless Broadband) - Security Setup?

Recently signed up and everything is working fine so far (literally plug and play) but can anyone point me to any step-by-step guides/tutorials regarding the security of the device/connection? Preferably a guide that is specific to this brand of modem. Thanks.
by layzee
Fri Apr 22, 2011 9:47 pm
Forum: Mobile services
Topic: Mobile 1 plan change
Replies: 34
Views: 5306

Re: Mobile 1 plan change

Problem has been solved!
by layzee
Fri Apr 22, 2011 8:44 am
Forum: Mobile services
Topic: Mobile 1 plan change
Replies: 34
Views: 5306

Re: Mobile 1 plan change

Is there a reason I was still charged the $20 even though I met the conditions? This shouldn't be the case AFAIK. I have prompt the billing Department to do the needful. They will update you once this is corrected. Thanks again thejeg! Hope to hear from them soon, I have a few more to port. Also I ...
by layzee
Fri Apr 22, 2011 1:24 am
Forum: Mobile services
Topic: Mobile 1 plan change
Replies: 34
Views: 5306

Re: Mobile 1 plan change

On the Exetel (via vodaphone) to Exetel (via Optus) e-mails, it stated that the $20 activation fee would be waived if: 1) The existing vodaphone service is ported; and 2) The service is ordered on or before April 30th, 2011. Is there a reason I was still charged the $20 even though I met the conditi...
by layzee
Wed Apr 20, 2011 2:29 am
Forum: VOIP
Topic: Some basic VOIP questions - "New VoIP Savings from Exetel"
Replies: 10
Views: 2308

Re: Some basic VOIP questions - "New VoIP Savings from Exete

Ordered!

Thanks for the explanations and help.
by layzee
Wed Apr 13, 2011 8:19 pm
Forum: VOIP
Topic: Some basic VOIP questions - "New VoIP Savings from Exetel"
Replies: 10
Views: 2308

Re: Some basic VOIP questions - "New VoIP Savings from Exete

Layzee, just about any modem-router is VoIP capable, Telsta-supplied units being the usual exception. All the modem has to do is pass data on certain ports to/from the phone ATA. What kind is yours? Your modem won't be turned off, unless you wish to be "not at home". Sorry, forgot the all important...
by layzee
Wed Apr 13, 2011 6:37 pm
Forum: VOIP
Topic: Some basic VOIP questions - "New VoIP Savings from Exetel"
Replies: 10
Views: 2308

Re: Some basic VOIP questions - "New VoIP Savings from Exete

Thanks for the replies, it's looking pretty good so far (I think). They call it the 'PC-off convenience' :wink: yes! It is independent from your computer but it requires a broadband connection to make and receive VoIP calls. Just to clarify, in order to use this phone, I'll need to have the phone co...
by layzee
Tue Apr 12, 2011 11:39 pm
Forum: VOIP
Topic: Some basic VOIP questions - "New VoIP Savings from Exetel"
Replies: 10
Views: 2308

Some basic VOIP questions - "New VoIP Savings from Exetel"

After seeing the e-mail with the Siemens/Netcomm VOIP product price promotions (and my higher-than-necessary monthly wireline phone bills), I thought it's about time the household uses VOIP seriously. I'm a bit of a noob though, so I need just a few questions answered... 1) Siemens Gigaset IP Phone ...