Search found 36 matches

by Trizzunkz
Wed Sep 01, 2010 2:45 pm
Forum: Archived threads
Topic: Fax server down again?
Replies: 5
Views: 1149

Fax server down again?

We've sent numerous faxes today but none have appeared in the usage page, nor had any confirmations.
Are there any known issues for today?
by Trizzunkz
Fri Aug 27, 2010 2:09 pm
Forum: Fax via ADSL
Topic: Email2Fax confirmation emails gone missing?
Replies: 2
Views: 5012

Re: Email2Fax confirmation emails gone missing?

There is no Junk folder on that account. It's an eXetel address that is only used for fax confirmations, so I can't see how anything from the fax server would be marked as spam.
Maybe I wasn't clear - some are coming back, but most aren't.
by Trizzunkz
Fri Aug 27, 2010 12:21 pm
Forum: Fax via ADSL
Topic: Email2Fax confirmation emails gone missing?
Replies: 2
Views: 5012

Email2Fax confirmation emails gone missing?

We seem to be missing quite a few confirmation emails over the last couple of days.
The usage page seems to be complete, but the emails that my software requires are not coming through.
Any reason for this?
by Trizzunkz
Thu Aug 26, 2010 4:07 pm
Forum: SMS via ADSL
Topic: Invalid Sender?
Replies: 4
Views: 5362

Re: Invalid Sender?

Fair enough.
Thanks for your help.
by Trizzunkz
Thu Aug 26, 2010 3:57 pm
Forum: SMS via ADSL
Topic: Invalid Sender?
Replies: 4
Views: 5362

Re: Invalid Sender?

Was anyone planning on notifying the API users?
by Trizzunkz
Thu Aug 26, 2010 2:20 pm
Forum: SMS via ADSL
Topic: Invalid Sender?
Replies: 4
Views: 5362

Invalid Sender?

Has anything changed in the SMS API this morning? I have the following in my app log: --------------26/08/2010 08:55:34-------------- 1|XXXXXXXXXX||13909136|OK<br> ------------------------------------------- --------------26/08/2010 09:00:10-------------- 0|XXXXXXXXXX|||Invalid sender --------------...
by Trizzunkz
Mon Aug 09, 2010 3:27 pm
Forum: Fax via ADSL
Topic: Issues with Fax Usage page
Replies: 1
Views: 4786

Issues with Fax Usage page

I've found 2 bugs with the Fax Usage page in the User Facilities. 1) If want to see previous months usage, you can use the provided "Custom Fax Query" form at the bottom of the page. However, you can only view the first page (20 faxes) for that month because clicking on any subsequent pages takes yo...
by Trizzunkz
Thu Jul 01, 2010 10:53 am
Forum: Fax via ADSL
Topic: Server overload?
Replies: 1
Views: 4733

Server overload?

I'm guessing it's an EOM/EOFY backlog issue, but I thought I'd mention it here anyway. We sent off a large number of email2fax's last night, and a few more this morning, and most of last nights have had an emailed response, but some have not - they are listed in the user facilities log though (I've ...
by Trizzunkz
Thu Apr 01, 2010 12:06 pm
Forum: Fax via ADSL
Topic: Failed to send
Replies: 8
Views: 6221

Re: Failed to send

I had 15 faxes fail to send because of this problem yesterday.
All 124 faxes (from that group) were a maximum of ~60kb pdf files. So I doubt it has to do with the file size.
I've resent all 15 and all have gone through fine this time.
Can someone look into why this is happening?
Thanks.
by Trizzunkz
Thu Mar 25, 2010 4:28 pm
Forum: Fax via ADSL
Topic: Fax server recovered?
Replies: 1
Views: 4860

Re: Fax server recovered?

It seems to be miraculously working again. Though nothing that was sent earlier seems to have been queued, so I guess we'll be sending them all again. :x
by Trizzunkz
Thu Mar 25, 2010 9:58 am
Forum: Fax via ADSL
Topic: Fax server recovered?
Replies: 1
Views: 4860

Fax server recovered?

Has the email2fax server recovered from this mornings downtime?
We've sent 8 faxes so far today, and none of them have appeared in the details section of the user facilities. One of which was sent to myself, and has not been received yet.
by Trizzunkz
Thu Mar 04, 2010 9:44 am
Forum: Products & services
Topic: Price Increase Of $5.00 per Month On All Old ADSL Plans
Replies: 221
Views: 39592

Re: Price Increase Of $5.00 per Month On All Old ADSL Plans

Unfortunately, it looks like your current plans don't suit our needs, and I can find a better value service with the same $5 increase elsewhere. However, I doubt I will find the same value eXetel offers on their extra services. We currently make heavy use of the fax and sms services. Is it possible ...
by Trizzunkz
Tue Feb 16, 2010 9:37 am
Forum: Fax via ADSL
Topic: Service Down 15/2/2010?
Replies: 8
Views: 6072

Re: Service Down 15/2/2010?

Thanks Will.
Any word on the cause, or how the problem might be prevented in the future?
by Trizzunkz
Tue Feb 16, 2010 9:10 am
Forum: Fax via ADSL
Topic: Service Down 15/2/2010?
Replies: 8
Views: 6072

Re: Service Down 15/2/2010?

Thanks James.
Any updates for today? It still seems to be unresponsive.
by Trizzunkz
Mon Feb 15, 2010 3:27 pm
Forum: Fax via ADSL
Topic: Down again?
Replies: 11
Views: 6892

Re: Down again?

Once again, the system seems to be broken.
Today we have sent 9 faxes, and none of them have appeared in the list. This includes one I've sent to myself, and have yet to receive.

Anyone else having problems?