Exetel customer help forum

The extra 6 hours should make up for the 3am start. Sounds much better than 2am-8am.

What were the hours before?

Not really sure how $17.50/GB for wireless can make up for 6 hours offpeak gone. It would be cheaper for me to just buy more peak/offpeak data since it's only $0.50/GB.

CoreyPlover wrote:Where does ForumAdmin say yes?

http://forum.exetel.com.au/viewtopic.ph ... 08#p274008

ForumAdmin says yes. Plan page says no. One of them is right.

Plans are only changed at the start of the month. It should update within the first day or two of the month.

Surcharge is only for old plans. There is still a $1.10 fee for using a credit card. Australian SMS is $0.5. International rates are are http://www.exetel.com.au/a_sms_availability.php https://www.exetel.com.au/members/fax_email2fax_faq.php The cost of sending a fax within Australia is 10 cents per ...

On my plan change page it says "++ A new 12 month contract applies to this plan". There is only one plan listed with ++ next to it, so that SHOULD mean none of the other plans include a contract.

I don't think so but if you never went more than 2GB over your limit then it was the cheaper option. I just got sick of the unreliable block page since it sometimes blocked when I wasn't over the limit or blocked multiple times even after I had accepted the extra charges. I was also never sure when ...

Modify the first post to say that it doesn't actually apply to ALL plans and list which plans it does apply to.

I think only the Z plans or the most recent plans automatically get these changes.

I miss the free plan changing. $10 isn't much to change plan but $0 is better

Changing between most plans doesn't extend your contract.

edit: Maybe it does, ForumAdmin's comment conflicts with website.

It's gone here too.

I wonder if this has anything to do with VIC packet loss today: http://www.news.com.au/breaking-news/se ... 5856091612