Exetel customer help forum

hi. i was asked to post if the issues persisted. and yes they are. changing the channels didnt work. but to elaborate my problem.. i have constant connection to the wifi both 2.4ghz and 5 Ghz. problem is the "internet" disconnects. so i dont think its the interference from nearby wifi signals. the n...

sry can u call again. i was on another line. tq.

yes. now my 5GHz is having disconnections. used to be 2.4Ghz only... why??

Hi My modem also needs an update please?

I occasionally get "no internet" on my 2.4GHz SSD, which is painful as my meetings will get disconnected.. What is the reason for this? and i have to connect to the shorter ranged 5GHZ which has internet.


my customer ID: 451473


thanks
DH