Exetel customer help forum

Hi,
just PM'd you with details.
It does show as "Outbox" (not "Sent"), I don't know if that means you've read it or not.
Regards, Paul

Thanks,

where should I post this info? On this forum page?

Regards, Paul

Hi,

I have checked previous questions/answers on this forum.

I have an Engin voip number, can I port that to Exetel? (I have a current account)

Thanks, Paul

Hi, I have searched the forum, with no success; I am currently with Exetel ADSL2, if I order a cable connection from Optus (leaving my ADSL connected & untouched), will that enable Exetel to take over that connection for my NBN when it arrives? My local exchange is; Port Melbourne – 175-183 Clark St...

Thanks,
I didn't realise that the "missed call" service took the place of voicemail... my bad!
Thanks for your quick response!
Paul

On my Exetel mobile service, a missed call gets picked up and converted to text then sent to my mobile as an SMS. A great idea in theory, if only it converted correctly! How do I switch this off and go to a standard voicemail system? (you know... message.. then I phone to messagebank to pick it up) ...

Hi All,

has this changed in the last 12 months? Any chance of Annex M?

Thanks,

Paul

Thanks,
I'm assuming that you mean I need to NOT nat my ports?
I will say however, that it DOES seem to be working using that port!
Regards,

Paul

Hi all, I added a second Sipura/Linksys SPA3000 to my network. My first 3000 has worked well for many years. I have ordered and received the new DID from Exetel. I have set up the second 3000 to have all the same settings except for the phone number and password and a different fixed IP (of course)....

OK Thanks.

Just to make sure that I have expressed myself clearly;

It didn't have to be a 1300 number. Perhaps a different number in each of your POP's redirected to a single number?

Thanks,

Paul

THANKS!

could the Product Manager phone me ASAP (preferrably now!) as I would like to get something organised!
Regards,

Paul

Hi,

Can Exetel offer a service like a 1300 number?
It can be any voip number as long as I can offer it as a "local call" (and be billed the difference in cost of course!)

Perhaps just the areas you have POP's?

Thanks,

Paul

Hi,

I couldn't search for this ( too many hits).

Do Exetel offer a service like a 1300 number?
It can be any voip number as long as I can offer it as a "local call" (and be billed the difference of course!)

Thanks,

Paul

Hi Jason,

I too would be keen to see Annex M introduced to Exetel, I realise (some of) the difficulties, but to have an increased upload speed would be great for those of us who host!

Regards, Paul

AHH, quick question; CAN you turn off DID response in the Sipura / Linksys SPA3000? Because if that is possible, I COULD use the second ATA to respond and answer the incoming VOIP call, and the first ATA will just ignore the incoming call? (saving having to register a second VOIP account). Thanks, P...