Search found 298 matches

by ymo
Tue Feb 09, 2021 3:33 pm
Forum: Member facilities & usage meter
Topic: Issue with My exetel dashboard
Replies: 8
Views: 164

Re: Issue with My exetel dashboard

Same here. 1. Model MD723ZP/A Version 9.3.5 - Oops Something went wrong. Sorry it looks like something unexpected happened. We are sorry for the inconvenience. 2. Firefox 85.0 (64-bit) Ubuntu Linux version 5.4.0-65-generic - Oops! Something went wrong and we were unable to process your request. Plea...
by ymo
Thu Feb 04, 2021 9:27 pm
Forum: VOIP
Topic: 13/1300 - is it 25c or 30c?
Replies: 1
Views: 114

13/1300 - is it 25c or 30c?

Australia - Special - Australian 1300 00:05:40 $0.30

however when you look at https://www.exetel.com.au/broadband/nbn/terms I find that it says:

Untimed 13/1300 Calls: 25c/call

Why is it so?
by ymo
Sun Aug 09, 2020 8:59 pm
Forum: NBN and other Fibre Services
Topic: Cisco 887 Config for FTTP
Replies: 12
Views: 4883

Re: Cisco 887 Config for FTTP

Amber - The device connected to your UNI-D port uses 1Gbps Ethernet

Green - The device connected to your UNI-D port uses 10 or 100Mbps Ethernet
by ymo
Mon Jul 23, 2018 7:18 pm
Forum: NBN and other Fibre Services
Topic: FTTN and UPS
Replies: 4
Views: 1317

Re: FTTN and UPS

Have a look at the bottom of the cabinet...

http://i.nextmedia.com.au/News/20160620 ... 20node.jpg

4x battery
by ymo
Mon Jul 23, 2018 7:04 pm
Forum: NBN and other Fibre Services
Topic: FTTN and UPS
Replies: 4
Views: 1317

Re: FTTN and UPS

Fibre to the Node (FTTN) Landline phone and internet services won’t work if there is a power outage either within the FTTN network or within your premises. Restoring power to your premises with an alternative power option will have no effect if the FTTN network is also experiencing power loss. You s...
by ymo
Fri Mar 16, 2018 9:46 am
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 103316

Re: Report Broken Links/Failed Web Functions Here

Why does "Customer help forum" have the following things:

1. User Control Panel () • Your posts - what is the () for?
2. 2 posts • Page 1 of 1 12345 ... 19 - why does it say "Page 1 of 1" and yet the list say 1..19.
by ymo
Thu Feb 04, 2016 10:40 pm
Forum: ADSL connections
Topic: Charged $220 incorrect call out fee.
Replies: 197
Views: 251373

Re: Charged $220 incorrect call out fee.

> I am not confident it is complete and it shows funny double take, getting first 32 tones then having another go. # cat /proc/avalanche/avsar_bit_allocation_table AR7 DSL Modem US Bit Allocation: 00 00 00 00 00 00 00 02 04 04 05 05 05 06 06 06 06 06 06 06 06 06 06 06 06 05 05 05 04 04 00 00 AR7 DSL...
by ymo
Sun Jan 24, 2016 6:08 pm
Forum: Modem issues
Topic: Modem/Router no longer able to establish connection
Replies: 9
Views: 5008

Re: Modem/Router no longer able to establish connection

> I've submitted a RMA request to the manufacturer (It already had the latest firmware), it's over a year old and Netcomm don't mention on their website how long the warranty period is so I dunno if they'll accept the RMA request but that's not really your business so whatever :) They do: http://sup...
by ymo
Sat Dec 13, 2014 1:04 pm
Forum: Member facilities & usage meter
Topic: IP Change - Dead Ports &/or addresses
Replies: 4
Views: 3751

Re: IP Change - Dead Ports &/or addresses

We get 30 free ip changes per year. Not quite... https://www.exetel.com.au/myexetel/services/change_service_details/....... Conditions For IP Change Request The first thirty change requests are not charged. The thirty-first and subsequent change charge is $20.00. I agree to pay to change my IP afte...
by ymo
Fri May 23, 2014 5:15 pm
Forum: Other
Topic: Available plans must include phone rental? And cost more
Replies: 7
Views: 5264

Re: Available plans must include phone rental? And cost more

> In the My Exetel Change Plan area I don't believe it mentions the current provider or the provider of the proposed plans, not even in the fine print (PDF search doesn't seem to work so I had to peruse the PDF's myself). Yes it does... https://www.exetel.com.au/myexetel/services/myservices_usage Ne...
by ymo
Sun Sep 20, 2009 11:48 pm
Forum: ADSL connections
Topic: DNS problem
Replies: 3
Views: 795

Re: DNS problem

dnsstuff.com reports sbrforum.com's name server to be ns1.sbrmarketing.com (and ns2.sbrmarketing.com) Default Server: Address: 192.168.1.1 > server NS1.SBRMARKETING.COM Default Server: NS1.SBRMARKETING.COM Address: 190.7.198.37 > sbrforum.com Server: NS1.SBRMARKETING.COM Address: 190.7.198.37 DNS re...
by ymo
Sun Sep 20, 2009 2:30 pm
Forum: Archived threads
Topic: plz fix my net or tell me the official complaint process
Replies: 9
Views: 1767

Re: plz fix my net or tell me the official complaint process

jim80z wrote:Have the links been upgraded by Optus at the Port Kembla exchange.
I doubt it. I have a colleague at work who has an Optus retail ADSL2+ service on the Port Kembla exchange. He rang Optus to complain about the poor speeds and they indicated October as the month when the upgrade is planned to occur.
by ymo
Sat Sep 12, 2009 5:58 pm
Forum: ADSL connections
Topic: Speed degradation - Wollongong
Replies: 30
Views: 4426

Re: Speed degradation - Wollongong

Another WLGG exchange data point (no apparent problems here)

Image

The Exetel speed test only manages:
Your current bandwidth reading is: 1.79 Mbps which means you can download at 229.36 KB/sec. from our servers.
by ymo
Tue Sep 08, 2009 9:34 pm
Forum: Other
Topic: Unable to connect to abc.net.au
Replies: 3
Views: 1279

Re: Unable to connect to abc.net.au

abc.net.au and www.abc.net.au are two different things.

On my ADSL2+ connection, the latter is provided by Akamai and resolves to an exetel address 20ms (6 hops) away while the former goes via the same pipenetworks router you report and does not respond to ping or tracert.
by ymo
Thu Sep 03, 2009 7:16 am
Forum: Other
Topic: IP Address change - Discussion
Replies: 141
Views: 37365

Re: IP Address change - Discussion

Is it just a quirk of my modem-router, or did some IP not get changed? You are not alone. I have been using the net this morning for ~1 hour and just started reading the forum messages. Seeing this message reminded me to login to my modem/router to check if the IP change had happened - to my surpri...