Search found 197 matches

by DylanF
Thu Jan 29, 2009 12:40 pm
Forum: Archived threads
Topic: Network Maintenance - QLD
Replies: 40
Views: 2632

Re: Network Maintenance - QLD

Anyone who is currently having this problem, please click on the 'Live Support' option up the top of the forums.

I need to ask you to perform further troubleshooting.
by DylanF
Thu Jan 29, 2009 10:06 am
Forum: Archived threads
Topic: Network Maintenance - QLD
Replies: 40
Views: 2632

Re: Network Maintenance - QLD

The fault is still being investigated with our suppliers at this time.
by DylanF
Sun Nov 02, 2008 9:46 pm
Forum: Improvement & suggestions
Topic: VOIP While spam blocked on Naked Plans
Replies: 3
Views: 882

Re: VOIP While spam blocked on Naked Plans

Technically speaking, connection could be allowed to the Exetel SIP server address (Sip1.exetel.com.au).

I am not sure if a decision on this has been made yet or not, so I will see what I can find out.
by DylanF
Tue Oct 21, 2008 1:24 pm
Forum: Archived threads
Topic: Exetel Wireless (Unwired) outage
Replies: 3
Views: 785

Re: Exetel Wireless (Unwired) outage

This is now resolved. Cause of the outage is still not known, Exetel will be following up with our suppliers.
by DylanF
Tue Oct 21, 2008 12:00 pm
Forum: Archived threads
Topic: Exetel Wireless (Unwired) outage
Replies: 3
Views: 785

Re: Exetel Wireless (Unwired) outage

Our suppliers have advised that services are expected to be back up within 1 hour as a result of this disruption.

Further updates will be provided here.
by DylanF
Tue Oct 21, 2008 11:51 am
Forum: Archived threads
Topic: Exetel Wireless (Unwired) outage
Replies: 3
Views: 785

Re: Exetel Wireless (Unwired) outage

A fault has been logged with our suppliers and we are awaiting further information on the cause of this issue.
by DylanF
Tue Oct 21, 2008 11:32 am
Forum: Archived threads
Topic: Exetel Wireless (Unwired) outage
Replies: 3
Views: 785

Exetel Wireless (Unwired) outage

Wireless services have gone down this morning.

The cause of this outage is still under investigation and further updates will be provided in this thread.
by DylanF
Wed Oct 15, 2008 5:52 pm
Forum: HSPA connections
Topic: HSPA FAQ
Replies: 61
Views: 39523

Re: HSPA FAQ

peterh_oz wrote:Another question ...

Do the E169's work with Ubuntu?
If yes then how much hacking etc is involved, or is it a simple setup?

Thanx
Take a look at http://blog.surgeons.org.uk/2008/02/thr ... afone.html that may give you some helpers :)
by DylanF
Fri Oct 10, 2008 12:00 pm
Forum: Wireless broadband
Topic: World of Warcraft issues lately
Replies: 6
Views: 1671

Re: World of Warcraft issues lately

This issue is still ongoing and we have not gotten any further with Unwired so far.

I will post further updates as they come to hand.
by DylanF
Tue Sep 30, 2008 3:16 pm
Forum: Modem issues
Topic: some sites don't work anymore with my new NB5Plus4W
Replies: 5
Views: 2090

Re: some sites don't work anymore with my new NB5Plus4W

Hi, As per your PM if you have managed to isolate the issue to a particular device - you can go through the following steps to configure remote administration of the unit. Doing this will allow me to connect and assist you with the other issues you have raised. PM me when you have configured it. 1.j...
by DylanF
Tue Sep 30, 2008 12:01 pm
Forum: ADSL connections
Topic: Naked ADSL application rejected - what next?
Replies: 2
Views: 475

Re: Naked ADSL application rejected - what next?

I have asked someone to help you.
by DylanF
Tue Sep 30, 2008 11:37 am
Forum: Modem issues
Topic: some sites don't work anymore with my new NB5Plus4W
Replies: 5
Views: 2090

Re: some sites don't work anymore with my new NB5Plus4W

Definitely sounds like a packet sized related issue to me. Your IP address seems fine, and no issues with that on our network. Have you tried this on another computer, or using a different internet browser? The sites you have mentioned to me sound like most if not all are using HTTPS, and when they ...
by DylanF
Tue Sep 30, 2008 11:21 am
Forum: ADSL connections
Topic: ADSL/2- Bendigo- New connection-will it work ?
Replies: 2
Views: 727

Re: ADSL/2- Bendigo- New connection-will it work ?

Hello. I have been liaising with Cuong N and James Dover regarding switching to Exetel from AAPT and I am convinced I should do it. So as not to annoy them more than I have can I please pose the following scenario/question. I have looked through the forum but can't find anything that suits these qu...
by DylanF
Tue Sep 30, 2008 11:17 am
Forum: ADSL connections
Topic: $25 line speed change fee?
Replies: 2
Views: 536

Re: $25 line speed change fee?

Hi, I just want to confirm that if i am changing to a different Naked Plan (from one Naked plan to another NAked plan) that the $25 line speed change fee does not apply. thanks Also, is there a cut off period for line speed change? Thanks again. Hi, Since it is the same service, there is no $25 spe...
by DylanF
Tue Sep 30, 2008 11:07 am
Forum: Email issues
Topic: outlook not sending
Replies: 3
Views: 640

Re: outlook not sending

Hi Robert, I would check your address book in outlook to make sure that the person you are sending to is not entered under any other addresses. Try to manually type the complete email address out, without using the auto complete option. Any email sent through Exetel's Exemail SMTP server is exactly ...