Exetel customer help forum

Anyone else having bad ADSL connections in western Sydney since late afternoon yesterday?
Mostly no connection or extremely slow when there is connection.

ADSL2 speed for me has been extremely slow (and unuseable) since Thursday (29th March) night. I'm in western Sydney. Anyone else experiencing this?

Hi,

I haven't been able to FTP into my webspace since Saturday. Any ETA on resolving this?
Keep getting this message

Status: Insecure server, it does not support FTP over TLS.
Status: Logged in
Status: Retrieving directory listing...

And then fails.

FTP is ok now.

Thanks

Still not accessible.
Was giving me this message since Saturday: I just changed the FTP password was getting this: Now back to this and it just times out: The website is fine, just can't access FTP

I'm having the same problem. Also started on Sunday 15 Jan 2017.

Thanks for your help. It's syncing again but still very slow. I can't even run the Exetel speed test. Modem stats now are: Downstream Upstream Data rate(Kbps) 146 586 Noise Margin 18 17 Output power(dBm) 40 23 Attenuation(dB) 124 156 Is there any indication of what is wrong? Everything was fine up u...

Virtually unuseable now

Downstream Upstream
Data rate(Kbps) 128 438
Noise Margin 7 11
Output power(dBm) 42 27
Attenuation(dB) 124 145

Down to 493.90kbps from Exetel speed test now. Everything has slowed down again.
Getting a bit frustrating.

Speed from Exetel speed test is now 5150 kbps.
Modem stats now are:

d/s u/s
Data rate(Kbps) 6144 775
Noise Margin 6 14
Output power(dBm) 39 22
Attenuation(dB) 124 203

It's better now. Got cut off while speaking to the Exetel operator but it appears to be ok now. Thanks

I did an isolation test and also tried another modem. Right now I have nothing at all. The modem won't even sync (using 3G right now on an iPad).

I'm on the Granville (NSW) exchange and speed is very slow at the moment, d/l 0.13MB/s and u/l .59MB/s. Anyone else having a problem out here? Was dropping out a lot since about 5pm. The dropouts have stopped but now very slow. Yesterday had a lot of dropouts at about 6pm but the speed improved to a...

Looks a lot like what happens to me (also in Sydney) on a daily basis: Date Speed February 3rd, 2010 10:09pm 1604.3 kbps February 3rd, 2010 10:09pm 1638.6 kbps February 3rd, 2010 10:08pm 2283 kbps February 3rd, 2010 10:02pm 1550.8 kbps February 3rd, 2010 10:02pm 2257 kbps February 3rd, 2010 10:02pm ...

It's been happening to me too... although I'm in Sydney.
Did all the isolations tests, etc... but still has been like this for a few nights