Exetel customer help forum

....have recently announced that they are removing the ability to cancel services online, meaning any exit or porting will require customer service intervention (email or phone)..... Thanks CoreyPlover. Can you please let me know who I email to cancel my ADSL2 and Home Phone with Exetel ? I ask for...

CoreyPlover wrote:...on the off chance that anyone is interested...

Yep. Thanks Corey.

Thanks Bellag

What about this bit: "And to the billing of the ADSL ?" If the home phone part is 'unbundled' and moved elsewhere, what happens to the billing of the remaining ADSL service ?

I currently have Exetel ADSL (via AAPT) plus home phone (presumably via Telstra). I am exploring the transfer of all services to TPG (ADSL + Home Phone bundle). They apparently cannot accommodate this move because the home phone is via a reseller. The only suggestion I've received is to first move t...

The option is there as 'Call Divert ', select it and click on 'confirm' :wink: Alas, it isn't. All I have is a list of options, with the monthly charges for those options, and nil 'clickable' items. (I'd love it if you went into my member facility and had a look ! :wink: ) drtezza Edit: Even better...

stevecJ

When I go to "Members Facilities >> Manage Services >> Wire line >> ", all I have visible is a list of monthly charges for various telephone settings, without an ability to enable any of those options.

Am I missing something ?

Hope you can help

drtezza

You got me thinking....

I joined the Exetel forum in early Oct 2005, and transferred my first mobile to Exetel in late Oct '05, with ADSL following shortly after.

Still going strong ! (10 services with Exetel now ! ! )

Must be some reason.....

drtezza

I now notice it has been fixed

Thank you !

(phew ! ! ! ! )

drtezza

...and I now notice it has been fixed !

Thank you !

(phew ! ! ! ! )

drtezza

and here:

viewtopic.php?f=303&t=39162

.

Yes, I also noticed this glitch last night. Currently my five mobile accounts are going to cost me about $1000 extra for the month of February ! (...but closer inspection reveals that none of the 'credit' attached to each account is being acknowledged, and all are well within the allocated credit). ...

I use Billion (BiPAC) 7404VNPX

Seems some do not like it, but mine hasn't missed a beat >18 mths, and VoIP is spot on (two lines).

drtezza

RIP

drtezza

I'm exploring the new 'M' mobile plans that now appear in my 'Mobile Change Plan' options.

I am having trouble interpreting the table of options:
Specifically, what does the column "New Usage(Upload + Download) per Mbyte" mean ?

Thank you

drtezza

ForumAdmin wrote:...we are considering offering an unlimited download AAPT ... plan in the not too distant future which ... we should be able to offer at ... $59.95 ... (... including PSTN telephone line).

We are interested in any thoughts anyone might have.

Yes Please !

drtezza