Search found 47 matches

by u9026a
Mon Aug 14, 2017 6:22 pm
Forum: NBN and other Fibre Services
Topic: NBN Fixed Wireless 50/20 - Reasonable speed?
Replies: 9
Views: 2882

Re: NBN Fixed Wireless 50/20 - Reasonable speed?

OK, I've sent you a PM, please let me know if that is all you need.
by u9026a
Sun Aug 13, 2017 6:09 pm
Forum: NBN and other Fibre Services
Topic: NBN Fixed Wireless 50/20 - Reasonable speed?
Replies: 9
Views: 2882

Re: NBN Fixed Wireless 50/20 - Reasonable speed?

That's great, but why bother getting me do carry out various tests when you know full well you can do nothing about it when the tests prove low speeds? NBN say it's your problem, that you don't buy enough bandwidth? I don't know. Please enlighten me, I'd love to know. It seems you are happy to charg...
by u9026a
Sun Aug 13, 2017 5:42 pm
Forum: NBN and other Fibre Services
Topic: NBN Fixed Wireless 50/20 - Reasonable speed?
Replies: 9
Views: 2882

Re: NBN Fixed Wireless 50/20 - Reasonable speed?

So having sent Exetel all the data they wanted, then I get this email: "Thank you for your email and we know that slow internet speeds can be extremely frustrating. However as advised the matter is beyond our control as our supplier has confirmed an ETA of Quarter 1, 2018. As we are not in position ...
by u9026a
Thu Aug 10, 2017 4:45 pm
Forum: NBN and other Fibre Services
Topic: NBN Fixed Wireless 50/20 - Reasonable speed?
Replies: 9
Views: 2882

Re: NBN Fixed Wireless 50/20 - Reasonable speed?

Just emailed in some new test stats so I hope this can get looked at now. I don't think 5Mb/s d/l during peak time is that good on a 50/20 plan.

I hope this is an Exetel issue and not the NBN, otherwise we are all stuffed.
by u9026a
Sun May 28, 2017 5:44 pm
Forum: NBN and other Fibre Services
Topic: NBN Fixed Wireless 50/20 - Reasonable speed?
Replies: 9
Views: 2882

NBN Fixed Wireless 50/20 - Reasonable speed?

What would people consider is a reasonable download speed for a 50/20 plan? I have always been ok with speeds in the mid 20s and up, but for the past week or so I have been getting what I consider to be rather low speeds, averaging less than 10Mb/s. Uploads are quite often faster than downloads.
by u9026a
Thu May 11, 2017 9:57 pm
Forum: NBN and other Fibre Services
Topic: Excess data + shaping
Replies: 3
Views: 1546

Re: Excess data + shaping

That appears to have fixed it. That's the first time we've ever gone over our data limit and I didn't give a thought to rebooting the router. Perhaps it might be a good idea to mention it somewhere when we pay for additional data?
by u9026a
Thu May 11, 2017 5:39 pm
Forum: NBN and other Fibre Services
Topic: Excess data + shaping
Replies: 3
Views: 1546

Excess data + shaping

Used all our data allowance this month, so shaped back to 256/256. Paid for excess data, but 2 hours later we have the same shaped speeds. How long does it take to get back to our usual speeds? We're on NBN 50/20.
by u9026a
Mon Jul 18, 2016 5:17 pm
Forum: NBN and other Fibre Services
Topic: D/L speeds after plan change
Replies: 3
Views: 967

Re: D/L speeds after plan change

I figured I should reboot the modem first before submitting a request and bingo... so all good, thanks. Speeds are different depending on what service is used to measure them, but I'm, quite happy with what I now have.
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by u9026a
Fri Jul 15, 2016 8:58 am
Forum: NBN and other Fibre Services
Topic: D/L speeds after plan change
Replies: 3
Views: 967

D/L speeds after plan change

Hi, yesterday we were moved to the NBN 50/20 plan (from 25/5). It appears that upload speeds have increased significantly, however download speeds are exactly the same or slightly less than with the previous plan.

Could someone check this please.
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by u9026a
Sat Apr 23, 2016 9:56 am
Forum: NBN and other Fibre Services
Topic: NBN Wireless Droputs (again)
Replies: 3
Views: 1536

Re: NBN Wireless Droputs (again)

Had another dropout on Friday for about 5 hours. Every time my NBN connection drops I have a solid red light showing that there is an issue with the antenna. It is pretty clear that eventually when it dies there will probably be a lengthy delay in fixing the problem (i.e, replacing the antenna). Mea...
by u9026a
Tue Feb 02, 2016 7:46 pm
Forum: NBN and other Fibre Services
Topic: Have NBN, can I also get an ADSL connection?
Replies: 1
Views: 1059

Have NBN, can I also get an ADSL connection?

With the NBN being so prone to dropouts and needing reliable Internet for work (24 hours), is there an option to also have a functioning ADSL backup service?

In Bonville, NSW.
by u9026a
Mon Dec 21, 2015 4:16 pm
Forum: NBN and other Fibre Services
Topic: NBN Wireless Droputs (again)
Replies: 3
Views: 1536

NBN Wireless Droputs (again)

Today at 2PM, Bonville NSW, my NBN modem showed an antenna solid red light for about 2 hours then it came back to life at 4PM. Then dropped 5 minutes later and now appears to be back online.

Is this an NBN issue or is my antenna about to cark itself? Can't see any outages on the forum.
by u9026a
Thu Jul 16, 2015 8:03 pm
Forum: NBN and other Fibre Services
Topic: Major dropout info
Replies: 10
Views: 2020

Re: Major dropout info

Well, the fact that the thread was archived as soon as the issue was resolved would explain me being unable to find it. Perhaps it might be a good idea to wait a reasonable period before archiving threads?
by u9026a
Mon Jul 13, 2015 9:16 pm
Forum: NBN and other Fibre Services
Topic: Major dropout info
Replies: 10
Views: 2020

Re: Major dropout info

So, yesterday, 12 July there was (yet another) Fibre services unplanned outage, and according to the Exetel voice message when I called yesterday, was 'all states'. It affected me from approx 2PM until about 5PM.

Unless I'm blind there is no mention of this event in the relevant outage forum?
by u9026a
Wed Jul 01, 2015 7:41 pm
Forum: NBN and other Fibre Services
Topic: Major dropout info
Replies: 10
Views: 2020

Re: Major dropout info

Ticket 9234820 This is the latest response "Please note that the supplier have not confirmed any details of an outage being there on the times you have mentioned specifically, Hence we have given you the information available at that time," Yesterday my NBN modem connection light was showing solid r...