Search found 158 matches

by machine
Tue Jun 19, 2018 6:24 pm
Forum: Anything else anyone wants to discuss
Topic: VOIP not registered.
Replies: 7
Views: 490

Re: VOIP not registered.

Hi,

Have received email from provisioning.

Thanks
by machine
Tue Jun 19, 2018 2:47 pm
Forum: Anything else anyone wants to discuss
Topic: VOIP not registered.
Replies: 7
Views: 490

Re: VOIP not registered.

Hi,

Is there any update on the porting?

Thanks
by machine
Mon Jun 18, 2018 9:23 pm
Forum: Anything else anyone wants to discuss
Topic: VOIP not registered.
Replies: 7
Views: 490

Re: VOIP not registered.

Much appreciated.
Thanks
by machine
Mon Jun 18, 2018 7:35 pm
Forum: Anything else anyone wants to discuss
Topic: VOIP not registered.
Replies: 7
Views: 490

Re: VOIP not registered.

So I'm still waiting for my phone number to be ported, is that the reason VOIP is not active?

Thanks
by machine
Mon Jun 18, 2018 6:05 pm
Forum: Anything else anyone wants to discuss
Topic: VOIP not registered.
Replies: 7
Views: 490

VOIP not registered.

Hi,

NBN was activated and working around 11.00am today...all good there.

VOIP appears to be unregistered(Down) Phone not working.

My Exetel Service Number: 0201385145

Could you email me the VOIP password?

Thanks
by machine
Thu Jun 07, 2018 9:12 am
Forum: NBN and other Fibre Services
Topic: NBN Terms and Conditions
Replies: 4
Views: 572

Re: NBN Terms and Conditions

James wrote:
Wed Jun 06, 2018 4:38 pm
It's the same regardless of resi product.
I don't think so(unless Telstra acquired the NBN overnight)

Then why did Exetel then send me link shown below.

https://www.exetel.com.au/files/terms/E ... s%20FA.pdf
by machine
Wed Jun 06, 2018 7:33 am
Forum: NBN and other Fibre Services
Topic: NBN Terms and Conditions
Replies: 4
Views: 572

Re: NBN Terms and Conditions

I rang Exetel up to get a copy of the terms and conditions for my NBN application, and that's is what they sent me.
by machine
Tue Jun 05, 2018 11:25 am
Forum: NBN and other Fibre Services
Topic: NBN Terms and Conditions
Replies: 4
Views: 572

NBN Terms and Conditions

Hi, Is this(listed below) the terms and conditions that cover applying for the NBN through Exetel? This is copy of online order confirmation email. Thank you for applying for an Exetel broadband internet service. Your service will be supplied under the following terms and conditions which you agreed...
by machine
Mon Jun 04, 2018 12:10 pm
Forum: Anything else anyone wants to discuss
Topic: Why does exetel choose to punish existing customers?
Replies: 10
Views: 879

Re: Why does exetel choose to punish existing customers?

The way I see it......as do several of my friends that are also with Exetel ……

The loyal customers, many with 5+years are going to keep paying the high rate to subsidise the "new" members.

New members at no cost to Exetel.
by machine
Mon Jun 04, 2018 12:03 pm
Forum: Anything else anyone wants to discuss
Topic: Why does exetel choose to punish existing customers?
Replies: 10
Views: 879

Re: Why does exetel choose to punish existing customers?

I also would like to know the answer.

Reply on the forum where the question was asked.

AND, where do existing customers see the NBN plans available to them?
by machine
Fri May 18, 2018 8:07 pm
Forum: Member facilities & usage meter
Topic: Access My Exetel From Overseas
Replies: 5
Views: 413

Re: Access My Exetel From Overseas

Has anyone let Exetel know that my mobile phone number won't work in the US.


So people travelling OS will not be able to login and check their Exetel Webmail !!!!????
by machine
Fri May 18, 2018 8:05 pm
Forum: Member facilities & usage meter
Topic: Access My Exetel From Overseas
Replies: 5
Views: 413

Re: Access My Exetel From Overseas

I will ask AGAIN

Do you mean the WAN IP Address???????

AND how do I get this WAN IP address when overseas?
by machine
Fri May 18, 2018 8:00 pm
Forum: Anything else anyone wants to discuss
Topic: How To Remove Modem From NBN Application
Replies: 5
Views: 415

Re: How To Remove Modem From NBN Application

Got the answer for you Exetel. Just select the "No Lock-in Free Activation" offer and you're not forced to get the modem! I thought Exetel might have been able to provide an answer, not answer a question with a question. I have one of the ZTE modems sent out by Exetel(to another customer) and that s...
by machine
Sun May 13, 2018 9:06 am
Forum: Member facilities & usage meter
Topic: Access My Exetel From Overseas
Replies: 5
Views: 413

Re: Access My Exetel From Overseas

Hi,

Do you mean the WAN IP address?

Regards
by machine
Sun May 13, 2018 8:55 am
Forum: Anything else anyone wants to discuss
Topic: How To Remove Modem From NBN Application
Replies: 5
Views: 415

Re: How To Remove Modem From NBN Application

Hi,

You can put the answer here on the forum.

People wanting to know how to do this will then know how to remove modem from NBN application.

Regards