Search found 122 matches
- Tue Apr 18, 2017 8:55 pm
- Forum: Email issues
- Topic: Hotmail Block List
- Replies: 15
- Views: 6286
Re: Hotmail Block List
Looks fairly similar to the ones I received - the same source IP address though different hotmail server address and IP. I did get an email today that they were investigating and for the moment emails are getting through but its been back and gone before so hoping for a more permanent solution to co...
- Sat Apr 15, 2017 1:36 pm
- Forum: Email issues
- Topic: Hotmail Block List
- Replies: 15
- Views: 6286
Re: Hotmail Block List
Sure I'll resend them.
I did log into my service area and both emails are listed as received 2 days ago.
I did log into my service area and both emails are listed as received 2 days ago.
- Sat Apr 15, 2017 11:40 am
- Forum: Email issues
- Topic: Hotmail Block List
- Replies: 15
- Views: 6286
Re: Hotmail Block List
I know it is Easter, etc but I have had no response, no ticket, etc.
- Thu Apr 13, 2017 11:46 pm
- Forum: Email issues
- Topic: Hotmail Block List
- Replies: 15
- Views: 6286
Re: Hotmail Block List
Just emailed someone else with the same results so forwarded the failed message response to Residential Support as well.
- Thu Apr 13, 2017 11:19 pm
- Forum: Email issues
- Topic: Hotmail Block List
- Replies: 15
- Views: 6286
Re: Hotmail Block List
So far I haven't received any response, even an automatic one.KavindaS wrote:Please confirm the ticket number you have received, after forwarding the email to residentialsupport@exetel.com.au.GaryG wrote:Just got the same result so the email is on its way to residential support.
Thanks
- Thu Apr 13, 2017 10:17 pm
- Forum: Email issues
- Topic: Hotmail Block List
- Replies: 15
- Views: 6286
Re: Hotmail Block List
Just got the same result so the email is on its way to residential support.
Thanks
Thanks
- Thu Apr 13, 2017 10:13 pm
- Forum: Email issues
- Topic: Hotmail Block List
- Replies: 15
- Views: 6286
Re: Hotmail Block List
Unfortunately I deleted it but resending it now so hopefully I will get the same result.KavindaS wrote:Could you please forward the returned email to residentialsupport@exetel.com.au?GaryG wrote:Unfortunately it looks like this problem has reappeared as I had the problem at the previous times and it just reoccurred.
- Thu Apr 13, 2017 5:50 pm
- Forum: Email issues
- Topic: Hotmail Block List
- Replies: 15
- Views: 6286
Re: Hotmail Block List
Unfortunately it looks like this problem has reappeared as I had the problem at the previous times and it just reoccurred.
- Mon Nov 14, 2016 8:57 pm
- Forum: ADSL connections
- Topic: No response from support
- Replies: 7
- Views: 2782
Re: No response from support
Just changed the modem settings to manually use Exetel's DNS of 220.233.0.4 and 220.233.0.3 and rebooted. So far it seems fine with that change and all websites I have tried are fine. Fingers crossed. Hopefully that just leaves the remaining issue of support services and poor response times. Hi Gar...
- Sun Nov 13, 2016 5:15 pm
- Forum: ADSL connections
- Topic: No response from support
- Replies: 7
- Views: 2782
Re: No response from support
Just changed the modem settings to manually use Exetel's DNS of 220.233.0.4 and 220.233.0.3 and rebooted.
So far it seems fine with that change and all websites I have tried are fine.
Fingers crossed.
Hopefully that just leaves the remaining issue of support services and poor response times.
So far it seems fine with that change and all websites I have tried are fine.
Fingers crossed.
Hopefully that just leaves the remaining issue of support services and poor response times.
- Sun Nov 13, 2016 4:46 pm
- Forum: ADSL connections
- Topic: No response from support
- Replies: 7
- Views: 2782
Re: No response from support
to use Google's DNS in my modem. changing back to auto assigned DNS and rebooting my modem has still left me with problems. Do you mean the service works fine with the Google DNS and it fails with our DNS servers on your modem? Did you try configuring the Exetel DNS servers in manual mode? Yes that...
- Sun Nov 13, 2016 12:31 am
- Forum: ADSL connections
- Topic: No response from support
- Replies: 7
- Views: 2782
Re: No response from support
I'm in a similar situation with no response from Exetel since lodging a ticket on 27 October. I did do an update through the online system and when that didn't get any response, I ended up ringing and being told there was a problem with the DNS and to use Google's DNS in my modem. I see the post abo...
- Sat Jun 16, 2012 6:17 pm
- Forum: Mobile services
- Topic: Mobile reception
- Replies: 6
- Views: 1969
Re: Mobile reception
Of course.
That is why I have told you of the steps I have already tried for troubleshooting and will now try the other parts.
That is why I have told you of the steps I have already tried for troubleshooting and will now try the other parts.
- Sat Jun 16, 2012 6:01 pm
- Forum: Mobile services
- Topic: Mobile reception
- Replies: 6
- Views: 1969
Re: Mobile reception
Thanks.
I have read and responded to your email as well.
I have read and responded to your email as well.
- Sat Jun 16, 2012 5:03 pm
- Forum: Mobile services
- Topic: Mobile reception
- Replies: 6
- Views: 1969
Re: Mobile reception
Thanks.
Will do.
Will do.