Exetel customer help forum

One option to consider is to drop down to the lowest plan that you can, to minimise your cost. Get a HSPA service from Exetel, purchase a Virgin pre paid E169 or E1762 modem for $89 from Dick Smith or Tandy. Compare this to what it would cost to cancel your current service, set up a new connection ...

Hi. I have been an Exetel customer at the current location for ~5 years and have been very happy about the service (Sydney KENS exchange). My house is going through renovation at the moment and I have to move out in less than 2 weeks (to a nearby suburb). Since the renovation work is probably going ...

Just came back online. KENS exchange.

Hi, I am asking whether it is possible to set up my Exetel VoIP number so that when someone called that number, it goes straight to voicemail (which got forwarded to my email address) without ringing. I think currently it has 50 seconds timeout which is way too long, and there does not seem to be a ...

Same here. Just tried to send a fax and the item did not appear under the status page after more than an hour. Tried to fax something last month and the item pretty much appears immediately, so I guess there's some issue with the email 2 fax service.

Yup. Working for me now. Thanks.

I've already opened a ticket, and let's hope it gets resolved soon.

I have been using Exetel HSPA broadband for a month now in Sydney - great service! I am on M1 plan with a Nokia S60 phone. However as of this morning, the HSPA connection was dropped and I have not been able to reconnect. It happened at around the same time as the ADSL2+ outage in Sydney this mornin...