Search found 15 matches

by -kevin
Sat May 19, 2012 3:39 pm
Forum: Member facilities & usage meter
Topic: Usage XML specification
Replies: 16
Views: 5439

Re: Usage XML specification

Hi,
I'm interested in that info as well - is it possible to post a few clues here or email me the info as well?

regards,
Kevin
kevin at newcastleit com au
by -kevin
Sun Oct 02, 2011 3:50 pm
Forum: ADSL connections
Topic: nearmap.com down for anyone else?
Replies: 22
Views: 6337

Re: nearmap.com down for anyone else?

Dazzled wrote:-kevin, it's as I showed in the posts above -
I was just backing up the other people who had posted and supplying the ping / tracert that support had asked for.
Only trying to help, I wasn't saying it was anything different to your posts.
by -kevin
Sun Oct 02, 2011 9:02 am
Forum: ADSL connections
Topic: nearmap.com down for anyone else?
Replies: 22
Views: 6337

Re: nearmap.com down for anyone else?

Would you be able to do a continues ping and trace to http://www.nearmap.com and send the results to residentialsupport@exetel.com.au . Once you receive the ticket number please update in this thread so we will investigate further. :) pings answer fine, 23ms to 180.233.128.7 The site reponses with ...
by -kevin
Sun Oct 02, 2011 8:56 am
Forum: ADSL connections
Topic: nearmap.com down for anyone else?
Replies: 22
Views: 6337

Re: nearmap.com down for anyone else?

nearmp.com is down for me on my exetel connection
Also down on two other exetel connections that I have tested it from.

However it works fine from at least two non exetel connections that I just tried.

Seems like they are blocking a range of addresses. Be interesting how that came about!
by -kevin
Thu Jul 21, 2011 3:52 pm
Forum: Improvement & suggestions
Topic: Customer Referral Scheme
Replies: 67
Views: 21662

Re: Customer Referral Scheme

It's only a very small thing but some people might have their boss paying their internet bill as part of a work agreement. (Or they can claim internet as a tax deduction) Therefore something they get (rather than their boss or the ATO) like a gift card might be more of an incentive. But then exetel ...
by -kevin
Sun May 22, 2011 12:16 pm
Forum: ADSL connections
Topic: Routing - via Optus faulty
Replies: 4
Views: 662

Re: Routing - via Optus faulty

Cheers Steve,
That would be great (always happens on a Sunday when people at Exetel are trying to having a weekend too ..!)
I've re-opened ticket 3885819 which has lots of info including trace routes etc.

Appreciate your help,
Kevin
by -kevin
Sun May 22, 2011 9:36 am
Forum: ADSL connections
Topic: Routing - via Optus faulty
Replies: 4
Views: 662

Routing - via Optus faulty

Hi everyone, After the router work this morning at Exetel (not sure if it is related) this issue is back again https://forum.exetel.com.au/viewtopic.php?f=284&t=37898 Routing to 122.252.xxx.xxx subnets is faulty for depending on the path. A faulty route goes exetel – optus – nextgen – zonenetworks A...
by -kevin
Fri May 20, 2011 9:14 pm
Forum: Improvement & suggestions
Topic: Formatted e-mails from Exetel
Replies: 13
Views: 4663

Re: Formatted e-mails from Exetel

The latest plan text email didn't come out all that easy to read in Outlook.
Picture tells the story but looks like some of the TABs went missing messing up the alignment.
plain_text.jpg
plain_text.jpg (192.8 KiB) Viewed 4548 times
by -kevin
Mon Apr 11, 2011 8:38 am
Forum: ADSL connections
Topic: Routing to 122.252.xx.xx subnets
Replies: 10
Views: 1013

Re: Routing to 122.252.xx.xx subnets

Hi,
The problem seems to be fixed.
I'm now getting a different tracert to the servers I host.

Can get to eatlocal.com.au but then the DNS doesn't resolve for that.
I can get to the other sites, plus access my servers again, on port 80 and RDP.

What are others seeing?

Regards,
Kevin
by -kevin
Sun Apr 10, 2011 1:35 pm
Forum: ADSL connections
Topic: Routing to 122.252.xx.xx subnets
Replies: 10
Views: 1013

Re: Routing to 122.252.xx.xx subnets

After some help from people who could / couldn't get to this 122.252.xxx.xxx subnets It seems the faulty route goes exetel - optus - nextgen - zonenetworks and a working route goes exetel - alter (Verizon) - nextgen - zonenetworks Hopefully anyone from Exetel seeing this might be able to help? Regar...
by -kevin
Sun Apr 10, 2011 10:59 am
Forum: ADSL connections
Topic: Routing to 122.252.xx.xx subnets
Replies: 10
Views: 1013

Re: Routing to 122.252.xx.xx subnets

Thanks - seems like it is OK from QLD but not NSW.
If someone in QLD could post a tracert to one of those sites, that would be great.

Regards,
Kevin
by -kevin
Sun Apr 10, 2011 8:28 am
Forum: ADSL connections
Topic: Routing to 122.252.xx.xx subnets
Replies: 10
Views: 1013

Routing to 122.252.xx.xx subnets

Hello, I'm hoping someone can help. I host some servers in Sydney, one is on IP address 122.252.7.123, another 122.252.7.156, a third on 122.252.12.19 I cannot access any of these servers on ports such as 80, 3000, 3389. I (and some other exetel customers I know) cannot see websites hosted on these ...
by -kevin
Mon Aug 16, 2010 9:41 pm
Forum: Improvement & suggestions
Topic: ADSL2+ on Telstra Exchanges
Replies: 394
Views: 69425

Re: ADSL2+ on Telstra Exchanges

Hi, I have a friend who currently has ADSL2+ with bigpond. Can they change to Exetel ADSL2+ (via telstra)? Do you know if that could be a churn, or does it have to be a new connection? If it's a new connection I'm guessing that means Bigpond needs to be cancelled first? I guess I'm asking if Bigpond...
by -kevin
Thu Feb 04, 2010 11:56 am
Forum: Products & services
Topic: Plan Change Fee/New 'Ancillary Service Pricing
Replies: 35
Views: 10750

Re: Plan Change Fee/New 'Ancillary Service Pricing

Dear ForumAdmin, Many thanks! Just for your info, I was on an older ADSL2 plan that had 100 free (local) VoIP calls included and in either Oct or Nov I started getting charged for them. So I have been paying for free local calls for 3 months now. It was only $4-$5 a month (I'm not interested in refu...
by -kevin
Sun Nov 23, 2008 9:59 am
Forum: Member facilities & usage meter
Topic: exetel staff, please provide usage data/plan XML
Replies: 40
Views: 12351

Re: exetel staff, please provide usage data/plan XML

Hi Raymond, If you have time to allow the XML usage page access to HSPA and also business grade connections that would be great. I keep an eye on the data usage of several of those plans and would really appreciate if I could do the XML option like I can with residential plans. It has been very usef...