Search found 23 matches

by Snow Gun
Mon May 15, 2017 7:45 am
Forum: Invoicing & billing
Topic: Switched to NBN, Still being billed for ADSL
Replies: 7
Views: 2795

Switched to NBN, Still being billed for ADSL

I upgraded my service from ADSL to NBN. The NBN connection took effect on 18/04/17. I was then billed for and paid invoice for ADSL from 01/05-31/05. Despite emailing billing@exetel.com.au I have now been billed for June for ADSL and home phone. I have now forwarded email to provisioning@exetel.com....
by Snow Gun
Thu May 30, 2013 11:04 am
Forum: Mobile services
Topic: New activation no SMS
Replies: 3
Views: 1958

Re: New activation no SMS

Hi,

Texts started working this morning.

No 3G data though now. Have set APN To internet.

Thanks
by Snow Gun
Mon Jun 15, 2009 7:14 pm
Forum: ADSL connections
Topic: Blocked @ 29%
Replies: 1
Views: 300

Blocked @ 29%

I am getting a blocked screen saying that I have used my allowance but I am only at 29%. I can't get access (luckily I have the work laptop at home). How can I get online tonight? Is it likely to be a network problem? It says if I check boxes agreeing to additional charges etc I will be let back on ...
by Snow Gun
Thu May 21, 2009 9:28 pm
Forum: ADSL connections
Topic: When it rains - No Internet
Replies: 8
Views: 622

Re: When it rains - No Internet

Well I suppose some internet is better than none. As slow as it is, at least I am on line. Pity the phone line or VOIP can't be relied upon.... Since we spoke Jason, sync has dropped from 3000/700 odd to 190/400 odd. i love being able to upload faster than I can download :) Let's just hope these cro...
by Snow Gun
Thu May 21, 2009 8:56 am
Forum: ADSL connections
Topic: When it rains - No Internet
Replies: 8
Views: 622

Re: When it rains - No Internet

I got this message by SMS the other night: Fault-#AF061057 Service Number: @@@@@@@@ can now be seen online, the fault has been closed. Regards Exetel Support Does this mean that the Tech is no longer gonna come? My service is working (as it does), but it has the problem when it rains and the abnorma...
by Snow Gun
Tue May 19, 2009 2:39 pm
Forum: ADSL connections
Topic: When it rains - No Internet
Replies: 8
Views: 622

Re: When it rains - No Internet

Thank You.

Ticket replied requesting technician. Fingers crosssed it hasn't dried up too much by the time they come.
by Snow Gun
Tue May 19, 2009 10:00 am
Forum: ADSL connections
Topic: When it rains - No Internet
Replies: 8
Views: 622

Re: When it rains - No Internet

Attenuation etc doesn't really change. Remains pretty constant at 37.5db..... (Thats off the top of my head).

At the end of the day I just want to be able to access the internet.........
by Snow Gun
Tue May 19, 2009 9:16 am
Forum: ADSL connections
Topic: When it rains - No Internet
Replies: 8
Views: 622

When it rains - No Internet

Last night it happened again. As soon as the rain came, I turned to the missus and said "I'm about to lose my internet". I hardly had time to get the words out and my internet was gone. This has been an ongoign problem every time it rains for some time now, but I hadn't confirmed my suspicions prope...
by Snow Gun
Tue May 12, 2009 8:55 pm
Forum: ADSL connections
Topic: ADSL2 Plan - Free Voip?
Replies: 1
Views: 298

ADSL2 Plan - Free Voip?

I'm on the INCPHONE B plan and have recently discovered the Free 100 VOIP calls are offered on the new plans. Is this also included on my plan as I can't see any reference to it anywhere? The only place I can see reference is on the Exetel's Residential ADSL2 Services (2/4/09) page on the home page ...
by Snow Gun
Wed May 06, 2009 9:28 pm
Forum: Modem issues
Topic: Failed Login Page
Replies: 2
Views: 1265

Re: Failed Login Page

Update.

Fixed but not 100% sure why.

It may have been that the auto installation softre suplied by Primus was pointing me to a proxy. Doesn't make sense, for the original problme, but I am now connecting.... Spose I'll never know.
by Snow Gun
Wed May 06, 2009 9:27 pm
Forum: ADSL connections
Topic: Failed Login Page
Replies: 3
Views: 694

Re: Failed Login Page

Update.

Fixed but not 100% sure why.

It may have been that the auto installation softre suplied by Primus was pointing me to a proxy. Doesn't make sense, for the original problme, but I am now connecting.... Spose I'll never know.
by Snow Gun
Wed May 06, 2009 7:31 pm
Forum: ADSL connections
Topic: Failed Login Page
Replies: 3
Views: 694

Failed Login Page

Hi, Not entirely sure twhere to post this for the fastest answer. Apologies that I have posted it elsewhere. I've got PSTN Relay problems with my NB9W and and need to sedn it back to Netcomm for warranty. I have acquired an Aopen 621 Ip Primus modem http://support.iprimus.com.au/index.php ... Itemid...
by Snow Gun
Wed May 06, 2009 7:18 pm
Forum: Modem issues
Topic: Failed Login Page
Replies: 2
Views: 1265

Failed Login Page

Hi, I've got PSTN Relay problems with my NB9W and and need to sedn it back to Netcomm for warranty. I have acquired an Aopen 621 Ip Primus modem http://support.iprimus.com.au/index.php?option=com_content&task=view&id=289&Itemid=120 for short term use. I have used this modem before and struggled to s...
by Snow Gun
Fri Sep 05, 2008 9:57 pm
Forum: Web space, mirror & blog services
Topic: New home.exetel.com.au server now available for use
Replies: 141
Views: 20602

Re: New home.exetel.com.au server now available for use

After mucking around for a small amount of time, I worked out how to configure the PHPBB3 config.php to utilise the new DB credentials. I haven't had the same luck with the Coppermine gallery. I've spent a bit of time on it this evening, and am quickly losing interest. I am getting the 500 error, a...
by Snow Gun
Fri Sep 05, 2008 8:56 pm
Forum: Web space, mirror & blog services
Topic: New home.exetel.com.au server now available for use
Replies: 141
Views: 20602

Re: New home.exetel.com.au server now available for use

Well, I'm half way there. My site mainly consists of a PHPBB3 forum, and a Coppermine photogallery. After mucking around for a small amount of time, I worked out how to configure the PHPBB3 config.php to utilise the new DB credentials. I haven't had the same luck with the Coppermine gallery. I've sp...