Exetel customer help forum

Thanks Sable....

Hi guys

I want to get my in-laws connected to ADSL2 (they have just moved) and was wondering if I can ADD a new ADSL service to my existing ADSL account so it just on payment through my business each month ??

Thanks in advance.

Rich

Is the MOIP app compatible with the IPAD ??

Rich

shermanf wrote:We will receive SIMs for IPADs in June

Will you offer a replacement service for existing data users - at a cost of course ??

Rich

Has filtering started ??

I have an issue with my servers based in the US this morning - I have no access to them via EXETEL but other ISP's I have no issues - could this be the cause ??

Please advise.

Richard

No connects to Internode IP addresses - I have yet to test others.

Can you advise fix time please

Rich

I agree Dick - why close tickets if they aren't closed? I've posted this on another thread. Why not have ticket status like "we're working on it...." All well and good ... but there's a reason that this occurs. When you think about it, Exetel (as does a large number of organisations who provide sup...

Just a short note to advise that PPPoE Auth is now working..

DICK

freshmeat wrote:<gasp1> maybe we're on all getting ADSL2+ !

That is unlikely !!

DICK

mediaatt & kenttregenza pass your ticket number to me please, Consider the fact that telstra is getting 300% more faults logged to them as normal and they are low on tech's and because of the recent weather things have gone a bit out of hand so resolution time has gone up. Well Martin - you have my...

Perhaps the ticket is set to resolved after it has been sent to the supplier for them to resolve? Perhaps.... But in this case the issue is not resolved and the status should not be set to "resolved" The thing that is getting up my nose most is that I continue to get asked silly questions about usi...

mediaatt & kenttregenza pass your ticket number to me please, Consider the fact that telstra is getting 300% more faults logged to them as normal and they are low on tech's and because of the recent weather things have gone a bit out of hand so resolution time has gone up. I have two open - one for...

Hi Dick, Nope still down ... although all my tickets are "resolved" now.... grrr 7 days.... Kent Keep replying to them and they will become OPEN - I am now wondering if any of the Support team actually read this forum because they are not providing any feedback via this forum.. I am getting a littl...

No worries Anthony - its gotta make you laugh though....

Guys - has anyone got PPPoE Auth back ???

Please advise as I think 6 days is far to long....

DICK

Thanks Spanner - will give that some thought - I really want to see what Exetel do with this issue as I have been a big supporter over the years and have close to 50 client connections with them as well.....

Thanks again..

DICK