Search found 6 matches

by Travis
Sat Mar 09, 2019 8:13 am
Forum: ADSL connections
Topic: Outage in 3162?
Replies: 1
Views: 161

Outage in 3162?

Hi, My ADSL has been unable to connect this morning, it worked fine last night. I've confirmed that my phone is working fine. I've turned my modem on and off with no luck. According to the modem logs it appears to authenticate OK, but then I get an error saying "Timeout waiting for PADO packets". Is...
by Travis
Thu Dec 20, 2018 3:10 pm
Forum: Modem issues
Topic: Billion 7800DXL ADSL2+ modem definitely NBN compatible?
Replies: 1
Views: 332

Billion 7800DXL ADSL2+ modem definitely NBN compatible?

Hi, I'm currently on Exetel ADSL2+ and intend to switch over to Exetel NBN (via HFC) very shortly. My current ADSL2+ modem is a Billion 7800DXL which is apparently NBN compatible (see http://www.billion.com/Indoor%7COutdoor%20LED%20Driver%20Series/Electrical%20Specifications/BiPAC%207800DXL). It wou...
by Travis
Mon Dec 22, 2014 3:20 pm
Forum: ADSL connections
Topic: Frequent losses in ADSL connection lasting upto 18 hours
Replies: 3
Views: 571

Re: Frequent losses in ADSL connection lasting upto 18 hours

Hi,

I'm happy for it to be escalated as an intermittent issue with the supplier.

What exactly do you mean by "incorrect call out fee term needs to be agreed"? As in, if the issue is within my boundary, it's my cost?

Thanks again.
by Travis
Mon Dec 22, 2014 1:28 pm
Forum: ADSL connections
Topic: Frequent losses in ADSL connection lasting upto 18 hours
Replies: 3
Views: 571

Frequent losses in ADSL connection lasting upto 18 hours

Hi, I've been experiencing frequent losses in ADSL connection a few weeks now. In every instance my phone line still works perfectly. The general pattern appears to be: Two or three losses of connection lasting a few minutes each and then another that lasts several hours (from 2 to 18 hours). I call...
by Travis
Mon Mar 02, 2009 5:27 pm
Forum: ADSL connections
Topic: ADSL2+ available for Deepdene, VIC?
Replies: 1
Views: 191

ADSL2+ available for Deepdene, VIC?

Hi,

Does Exetel provide ADSL2+ services for the Deepdene exchange in Victoria?

If it doesn't, is there a time frame when this might be available?

Thanks,
Travis
by Travis
Mon Feb 09, 2009 3:10 pm
Forum: Archived threads
Topic: Any cost for changing landline from AAPT to Telstra?
Replies: 3
Views: 385

Any cost for changing landline from AAPT to Telstra?

Hi,

I'm on an Exetel ADSL1 plan and currently have my landline service provided by AAPT. I'm looking to change to Telstra for cost reasons and was wondering if changing my landline provider would incur any costs from Exetel.

Thanks,
Travis