Search found 55 matches

by phelum
Wed Dec 05, 2018 7:40 am
Forum: Email issues
Topic: Mail to myself rejected
Replies: 7
Views: 1767

Re: Mail to myself rejected

Exetel apologies for the delay in reply here. However, I have already replied to you via the email ticket 13852191 and the issues seems to have resolved by now. If you have further issues or inquiries in the future please do not hesitate to email us for further assistance. Hi, The problem with reje...
by phelum
Thu Nov 29, 2018 2:37 pm
Forum: Email issues
Topic: Mail to myself rejected
Replies: 7
Views: 1767

Re: Mail to myself rejected

Hi, The rejection problem has started again late last week. I reported it on Nov 24 but apart from an initial reply to say my support request was received I've heard nothing. The primary exemail MTA is 220.233.2.146. My simple test to show the rejection is "telnet 220.233.2.146 25" and the connectio...
by phelum
Sat Feb 24, 2018 6:37 pm
Forum: Email issues
Topic: E-mail line length limit
Replies: 2
Views: 382

Re: E-mail line length limit

AroshJ wrote: Please note that we wish to raise this matter with our email administrators internally. Appreciate if you could forward any error messages / headers of returned emails to residentialsupport@exetel.com.au for further investigation.
Okay, shall do.

Thanks,
by phelum
Sat Feb 24, 2018 4:09 pm
Forum: Email issues
Topic: E-mail line length limit
Replies: 2
Views: 382

E-mail line length limit

Hi, Recently (last few months) it looks like the Exemail mail server has been upgraded and the new version is enforcing the RFC suggestion that lines not exceed 998 octets + CRLF. This seems a silly restriction to me and hasn't been enforced for many years. I believe this "feature" was introduced in...
by phelum
Sat Mar 04, 2017 10:51 pm
Forum: Email issues
Topic: Mail to myself rejected
Replies: 7
Views: 1767

Re: Mail to myself rejected

In case anybody is following this thread: The MTA I'm running is exim4 and when it wants to send to an exemail address it gets the server name via an MX request. It looks like the servers named in the reply won't accept a connection from an exetel user (e.g. me). To fix this I've now put exim4 in sm...
by phelum
Sat Mar 04, 2017 9:08 pm
Forum: Email issues
Topic: Mail to myself rejected
Replies: 7
Views: 1767

Mail to myself rejected

Hi, I've got an MTA here on my static IP address and when it tries to send an e-mail to my Exemail address I get : SMTP error from remote mail server after initial connection: host ipmx2.po.exetel.com.au [220.233.2.146]: 554-mscip02.mailsentry.net.au 554 Your access to this mail system has been reje...
by phelum
Tue Oct 18, 2016 5:17 am
Forum: Other
Topic: Exetel DNS servers
Replies: 3
Views: 2248

Re: Exetel DNS servers

Hi, I'm using 220.233.0.3 and 220.233.0.4 as my DNS servers. More than 24 hours ago I changed some domain name zone records and these changes have still not appeared in 220.233.0.3. They have (this morning) appeared in 220.233.0.4. These servers seem to be very slow to update. Is this the way it's ...
by phelum
Sat Oct 15, 2016 5:47 am
Forum: Other
Topic: Exetel DNS servers
Replies: 3
Views: 2248

Exetel DNS servers

Hi, I'm using 220.233.0.3 and 220.233.0.4 as my DNS servers. More than 24 hours ago I changed some domain name zone records and these changes have still not appeared in 220.233.0.3. They have (this morning) appeared in 220.233.0.4. These servers seem to be very slow to update. Is this the way it's m...
by phelum
Fri Jan 04, 2013 7:33 pm
Forum: Mobile services
Topic: How to de-activate diversions
Replies: 1
Views: 1066

How to de-activate diversions

Hi, I'm trying to activate all diversions but the service codes docmented by both Exetel and Optus aren't working. I'm on an M8 plan and the codes I'm using are ##21# , ##67# , ##62# , and ##61# . I get a response saying the relevant diversion is disabled. But still when someone rings and I don't an...
by phelum
Tue Aug 30, 2011 2:23 pm
Forum: Email issues
Topic: Blacklisted by SMTP server
Replies: 1
Views: 1598

Blacklisted by SMTP server

Hi, My HSPA connection was blacklisted by the SMTP server last Thursday. There was a good reason for this action and I've now changed my software to fix this. My problem now is that I've submitted a ticket (4363961) on Sunday evening but have had no response. Is there any other way to request that m...
by phelum
Thu May 12, 2011 10:52 pm
Forum: Improvement & suggestions
Topic: Formatted e-mails from Exetel
Replies: 13
Views: 3714

Re: Formatted e-mails from Exetel

This came up a month ago regarding a series of HTML emails about mobile phone changes, and someone was to have a look at the problem. Thanks for the reply. I noticed the problem with these e-mails. The display isn't much better in my browser (Opera). Looks like someone has discovered "save as web-p...
by phelum
Thu May 12, 2011 9:25 pm
Forum: Improvement & suggestions
Topic: Formatted e-mails from Exetel
Replies: 13
Views: 3714

Formatted e-mails from Exetel

Hi, Recently I've been receiving formatted e-mails from Exetel. These aren't displaying properly in my apparently inadequate e-mail program. Rather than me having to use OE could I please request that these e-mails contain a plain text portion or that the x-html be improved to make it suitable for m...
by phelum
Thu May 12, 2011 8:44 pm
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 483
Views: 56203

Re: Report Broken Links/Failed Web Functions Here

Hi, An e-mail I've just received from Exetel tells me I can disable Premium Services by logging on to Members Facilities and then Wireless Broadband and then Disable Premium SMS. If I check Manage Services then Wireless Broadband/Mobile I don't see any of the buttons such as "Change Plan" because I ...
by phelum
Mon Oct 18, 2010 8:15 pm
Forum: HSPA connections
Topic: HSPA service increasingly unreliable
Replies: 9
Views: 2233

Re: HSPA service increasingly unreliable

I have tried a Vodafone SIM which improves things dramatically with the same hardware, i.e. I know it is the Optus service that has deteriorated since installation although I am only about 10k's from the city centre. I've had HSPA for almost a year now and it does go through bad periods. My signal ...
by phelum
Mon Jun 07, 2010 9:18 pm
Forum: Mobile services
Topic: Barring of Premium SMS Feature - Congrats
Replies: 13
Views: 2411

Re: Barring of Premium SMS Feature - Congrats

James wrote:Then enable it on your account.
Well said. I think barring by default is an excellent change. Adding the option to change the default makes it even better.

Cheers,