Exetel customer help forum

Well atleast we got answer i suppose. Will any affected customers be required to lodge a help ticket to receive the compensation or is it automatic? I am in no way supprised optus hasn't done a decent job. Originally wallsend exchange was supposed to be activated for adsl2 in feb2007 then it got pus...

just wondering if any progress has been made

thanks

Hello again

I was wondering if there was any further progress made.

THanks

good to hear progress is being made

Keep up the good work

Any updates on why voicemail still doesnt work?

hey Just tested it. Doesnt work, although something has changed. At about 25s something tries to kick in but instantly that '2nd' sound cuts and the ringing continues up untill 60secs when the call is dropped. The '2nd' sound is on mobile, the telephone just sounds normal. Im using a Exetel Mobile, ...

Is there and update for the voicemail kick in time?

thanks

hey

i dont know if they give DID for normal voip connections, just start a helpticket theyll get back to you.

hey mate

im from newcastle as well.

Ive got a DID. Although thats prolly because ive connected via ADSL2 naked. If you go with naked adsl2 you end up with a capital city number sydney, melbourne or brisbane, and cant have your original number ported.

Hmm

Is there some way to reduce it, to like 25secs to see if the linksys is "cancelling" the call before it gets to the voicemail?

thanks

hey

My mobile says "Call Dropped" and it takes about 30secs

is this less then the time for voicemail to kick in?

Thanks
David

well that euphoria didnt last long.

even tho i can reach 121 - voicemail, if no one picks the phone up it will just cut out

thanks again

i was looking at the wrong option for the remote connection, now its fine

thank you

YOU ARE A GENIOUS tocpcs

Change Use Preferred Codec Only to "no".

That did the trick. I have different problem now i cant access the info page via the lan stupid linksys

Apart from that it is all good




/me gives tocpcs a cookie

i dont know how to access the system log. quite annoying acually these are the settings for the log VOICE>SYSTEM: Miscellaneous Settings Syslog Server: ___________ Debug Server:: ________________ Debug Level: 0,1,2,3 i dont have other phone to test it with. the codec settings are Preferred Codec: G7...