Search found 28 matches

by johnhennessy
Wed Jul 08, 2020 2:29 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 17
Views: 69

Re: Nowra outage

That's great loyalty for being one of your first 1000 customers 16 years ago.
by johnhennessy
Wed Jul 08, 2020 2:02 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 17
Views: 69

Re: Nowra outage

Yes, back up now. Can I expect to get a refund of 1 day?
by johnhennessy
Wed Jul 08, 2020 9:37 am
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 17
Views: 69

Re: Nowra outage

22 hours now. This is very poor.
by johnhennessy
Tue Jul 07, 2020 8:55 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 17
Views: 69

Re: Nowra outage

Surely after 9 hours down there must be some more information for us! Not good.
by johnhennessy
Tue Jul 07, 2020 8:49 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 17
Views: 69

Re: Nowra outage

Minnamurra is still out as well!
by johnhennessy
Tue Jul 07, 2020 2:37 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 17
Views: 69

Re: Nowra outage

Thank you 👍
by johnhennessy
Tue Jul 07, 2020 2:29 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 17
Views: 69

Re: Nowra outage

0200009265
by johnhennessy
Tue Jul 07, 2020 2:24 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 17
Views: 69

Nowra outage

Does anyone know if the Nowra outage is also affecting Minnamurra?
by johnhennessy
Fri Mar 04, 2016 2:35 pm
Forum: NBN and other Fibre Services
Topic: Slow - 100/40Mbps
Replies: 44
Views: 9234

Re: Slow - 100/40Mbps

No copy and paste spamming mate. Just a poor soul who has been a satisfied Exetel customer for over ten years until the last six months. I have been given the run around by exetel who have been extremely unhelpful and dismissive. You will now have no further sympathy from me, I just hope that you ar...
by johnhennessy
Fri Mar 04, 2016 7:45 am
Forum: NBN and other Fibre Services
Topic: Slow - 100/40Mbps
Replies: 44
Views: 9234

Re: Slow - 100/40Mbps

Good luck getting Exetel to admit that they have a problem. the best they could do for me was to suggest that I find a new ISP! I am still getting half the speed that I am paying for. They do not care.
by johnhennessy
Mon Feb 29, 2016 3:34 pm
Forum: NBN and other Fibre Services
Topic: Slow - 100/40Mbps
Replies: 44
Views: 9234

Re: Slow - 100/40Mbps

Welcome to the Exetel merry go round Matt.
by johnhennessy
Mon Nov 23, 2015 8:24 pm
Forum: NBN and other Fibre Services
Topic: NBN Fibre Slow Speeds of 10-16Mbps on 100Mbps Plan
Replies: 9
Views: 3092

Re: NBN Fibre Slow Speeds of 10-16Mbps on 100Mbps Plan

Welcome to Exetel! I'm paying for 100/40 and getting 35/35. Support told me if I am not happy then I should look for another ISP.
Good luck, and welcome to EXETEL!
by johnhennessy
Mon Nov 23, 2015 8:23 pm
Forum: NBN and other Fibre Services
Topic: NBN slow speeds
Replies: 3
Views: 2699

Re: NBN slow speeds

Absolutely NO satisfaction from support. I was told I could look for a new ISP. GREAT CUSTOMER SERVICE!
by johnhennessy
Mon Nov 23, 2015 8:21 pm
Forum: NBN and other Fibre Services
Topic: NBN - Brisbane service extremely slow for last 5 days
Replies: 5
Views: 2261

Re: NBN - Brisbane service extremely slow for last 5 days

Welcome to Exetel! I'm paying for 100/40 and getting 35/35. Support told me if I am not happy then I should look for another ISP.
Good luck, and welcome to EXETEL!
by johnhennessy
Mon Nov 23, 2015 8:18 pm
Forum: NBN and other Fibre Services
Topic: my nbn service is geting slower by the day
Replies: 2
Views: 1201

Re: my nbn service is geting slower by the day

Welcome to Exetel! I'm paying for 100/40 and getting 35/35. Support told me if I am not happy then I should look for another ISP.
Good luck, and welcome to EXETEL!