Search found 8 matches

by Kelly666
Fri Aug 27, 2010 12:07 pm
Forum: ADSL connections
Topic: No Sync for days. How long for reply to ticket?
Replies: 2
Views: 270

Re: No Sync for days. How long for reply to ticket?

Hi Jason, do you mean this forum username? As I am doing this for a friends exetel connection (I am with exetel too) Sorry for the confusion if thats what you mean. I'm speaking on his behalf as he is not very good with this sort of thing. The username he is using is the same one I set up for him: <...
by Kelly666
Fri Aug 27, 2010 11:31 am
Forum: ADSL connections
Topic: No Sync for days. How long for reply to ticket?
Replies: 2
Views: 270

No Sync for days. How long for reply to ticket?

Hi, we have had no sycn for days. We are on Naked with Voip so we also have no landline phone! I have tried isolations tests, changed phone cables, used 3 different working modems, used different wall plug holes in the house... Still no sync light. I was wondering how long it usually takes Exetel to...
by Kelly666
Tue Jun 08, 2010 12:19 am
Forum: Web site
Topic: Cannot change plan - Links are broken.
Replies: 3
Views: 3020

Re: Cannot change plan - Links are broken.

Thanks Shady, do you have any idea of the time frame?
Days?
Weeks?
by Kelly666
Mon Jun 07, 2010 12:46 pm
Forum: Web site
Topic: Cannot change plan - Links are broken.
Replies: 3
Views: 3020

Cannot change plan - Links are broken.

G'day, I received an email stating I'm eligible to have free wireless broadband if I choose one of the new plans. Unfortunately the links to change to any of the wireless plans are broken. Can you please fix this ASAP as I need to get wireless access ASAP due to travel. https://www.exetel.com.au/mem...
by Kelly666
Mon Jun 07, 2010 11:55 am
Forum: HSPA connections
Topic: Which HSPA modem has been ordered
Replies: 4
Views: 1364

Re: Which HSPA modem has been ordered

Do you have to pay $25 shipping for just the SIM that goes in the modem?
I was going to buy my own modem of a friend, but If this is the case, I may as well get a modem via Exetel.
by Kelly666
Sun Jun 06, 2010 12:33 pm
Forum: Products & services
Topic: Wireless Internet Included In ADSL Plan Prices
Replies: 137
Views: 40406

Re: Wireless Internet Included In ADSL Plan Prices

Can somebody from Exetel please get the website fixed, everyone is having the same problem. We are out of contract, have been offered the free wireless, but we cannot change plans. https://www.exetel.com.au/members/service_change_plan_naked_adsl2.php When you go to 'change my service' and apply for ...
by Kelly666
Tue Jun 01, 2010 6:15 pm
Forum: ADSL connections
Topic: ADSL2 Service Rejected - Complex Services
Replies: 2
Views: 360

Re: ADSL2 Service Rejected - Complex Services

Thank you for your quick reply.
So do I just disconnect the Primus internet?
Or do I have to disconnect both Primus phone line and internet?
by Kelly666
Tue Jun 01, 2010 3:14 pm
Forum: ADSL connections
Topic: ADSL2 Service Rejected - Complex Services
Replies: 2
Views: 360

ADSL2 Service Rejected - Complex Services

I am helping a friend connect to Exetel - Naked ADSL2+ I myself have been a happy customer of Exetel for over 5 years. - - - - - Exetel have already charged me the line activation fee $60 I'm currently a customer with iPrimus for ADSL1+ internet & phone The email from Exetel today: Status: Your appl...