Search found 3 matches

by nico17
Thu Oct 06, 2011 9:41 pm
Forum: Invoicing & billing
Topic: Double Charging and no one's fixing it
Replies: 3
Views: 1221

Double Charging and no one's fixing it

Hi, I created a ticket on my billing issue. Ticket number: #4355168 Background : My plan OCV200/19 - ADSL2+, Fix Line, $19Mobile Package - $70 per month During migration from Naked DSL to OCV200/19 - i did not manage to port my mobile number in. To fix this - I contacted Exetel, they cancelled the M...
by nico17
Tue Feb 09, 2010 12:02 pm
Forum: VOIP
Topic: PSTN Line # Porting to VOIP after Naked ADSL2+ Activation
Replies: 1
Views: 308

PSTN Line # Porting to VOIP after Naked ADSL2+ Activation

Hi, I recently moved address and moved my Exetel Service with me. On this occasion, I went for a Naked ADSL2+ Service. One thing I did not consider when I submitted my "moving address" application earlier was porting my NEW PSTN number to VOIP. Is there a mechanism to port my PSTN number to VOIP aft...
by nico17
Tue Jan 03, 2006 3:16 pm
Forum: Email issues
Topic: Email Account Management Policy
Replies: 68
Views: 52381

Re: Email Account Management Policy

Bottom line, this will all come down to what we have signed up for. Commercially, we are paying for the ADSL service that includes 15 Email addresses with 20 MBytes limit per address. I do expect that EXETEL will respect this agreement. NONETHELESS, I will consider having the dormant email account S...