Search found 47 matches

by thermalben
Tue Sep 20, 2016 10:10 am
Forum: ADSL connections
Topic: Multiple Sydney ADSL sites down
Replies: 27
Views: 4785

Re: Multiple Sydney ADSL sites down

Most of my ADSL services have come back in the last 20 mins but I still have all Cronulla locations offline.
by thermalben
Tue Sep 20, 2016 9:07 am
Forum: ADSL connections
Topic: Multiple Sydney ADSL sites down
Replies: 27
Views: 4785

Re: Multiple Sydney ADSL sites down

Just had another half-dozen sites in regional NSW go offline.
by thermalben
Tue Sep 20, 2016 8:51 am
Forum: ADSL connections
Topic: Multiple Sydney ADSL sites down
Replies: 27
Views: 4785

Re: Multiple Sydney ADSL sites down

"You are called number 49, waiting to speak to a team member. The estimated wait time is six minutes". I've been on hold for twelve minutes (of which the entire time it's repeated the "wait time is six minutes" phrase). I think someone needs to check the wait time estimate calculations. At this rate...
by thermalben
Tue Sep 20, 2016 8:23 am
Forum: ADSL connections
Topic: Multiple Sydney ADSL sites down
Replies: 27
Views: 4785

Re: Multiple Sydney ADSL sites down

More concerning to me is that Exetel Support doesn't open until 8:30am each day (as I just found out when I tried to phone support).
by thermalben
Tue Sep 20, 2016 6:51 am
Forum: ADSL connections
Topic: Multiple Sydney ADSL sites down
Replies: 27
Views: 4785

Multiple Sydney ADSL sites down

I have a number of Sydney ADSL sites that went down in the early hours of this morning (Cronulla, Bondi, Manly). Is there an outage occurring?
by thermalben
Sun Jan 29, 2012 9:12 am
Forum: ADSL connections
Topic: Yallingup exchange down
Replies: 3
Views: 321

Re: Yallingup exchange down

You're right - it is back up.

How is outage information provided to Exetel? Almost every single outage I have ever experienced, I have had to notify Exetel of the problem. As such, the 'Network Status' page does not usually reflect the current state of the network.
by thermalben
Sat Jan 28, 2012 2:28 pm
Forum: ADSL connections
Topic: Yallingup exchange down
Replies: 3
Views: 321

Yallingup exchange down

Is the Yallingup exchange down? My internet service has been offline all day, as have a few neighboring ADSL lines in the same street (there's only one exchange here, belonging to Telstra).
by thermalben
Thu Dec 29, 2011 6:55 am
Forum: ADSL connections
Topic: Sydney/Newcastle ADSL down
Replies: 13
Views: 1142

Re: Sydney/Newcastle ADSL down

Some connections appear to be coming back now.
by thermalben
Thu Dec 29, 2011 6:15 am
Forum: ADSL connections
Topic: Sydney/Newcastle ADSL down
Replies: 13
Views: 1142

Sydney/Newcastle ADSL down

I have a number of ADSL lines in Sydney and Newcastle that are offline. Is there a network issue?
by thermalben
Mon Dec 19, 2011 7:58 am
Forum: ADSL connections
Topic: Victorian ADSL2+ network down?
Replies: 4
Views: 523

Re: Victorian ADSL2+ network down?

Seems some SA locations may also be offline.
by thermalben
Mon Dec 19, 2011 7:02 am
Forum: ADSL connections
Topic: Victorian ADSL2+ network down?
Replies: 4
Views: 523

Victorian ADSL2+ network down?

I have 5x Victorian ADSL2+ connections and they're all offline. Is there a network issue?
by thermalben
Mon May 10, 2010 2:22 pm
Forum: ADSL connections
Topic: Constant connection interruptions in Melb,Vic?
Replies: 20
Views: 1210

Re: Constant connection interruptions in Melb,Vic?

Tim K wrote:Are any of you noticing speed issues as well as latency problems?
No connection here Tim so I can't test speed issues or latency problems.

Any idea what the problem might be? Sounds like wholesale provider issue to me.
by thermalben
Mon May 10, 2010 12:06 pm
Forum: ADSL connections
Topic: Constant connection interruptions in Melb,Vic?
Replies: 20
Views: 1210

Re: Constant connection interruptions in Melb,Vic?

Three Victorian lines of mine are currently offline, and have been very erratic this morning.
by thermalben
Fri Jan 22, 2010 6:57 pm
Forum: ADSL connections
Topic: ADSL application status
Replies: 2
Views: 227

ADSL application status

I'm awaiting confirmation for a ADSL2+ Naked connection. Exetel's application status page acknowledges the connection but doesn't list an ETA on the line activation (as per the below) - it's been ten days since the supplier confirmed receipt of the application. Exetel Submit Your Application To Supp...
by thermalben
Wed Dec 30, 2009 7:22 am
Forum: ADSL connections
Topic: can't load any pages
Replies: 8
Views: 515

Re: can't load any pages

I've got the same problem - connected to the web but can't access 90% of webpages (had to connect via Next G connection to log in here). ADSL1 connection in Narrabeen, NSW.