Search found 4 matches
- Fri May 21, 2010 11:14 am
- Forum: HSPA connections
- Topic: Urgent Changes needed - disconnecting HSPA for "excess fees"
- Replies: 12
- Views: 8943
Urgent Changes needed - disconnecting HSPA for "excess fees"
Exetel – you URGENTLY need to change the way your stupid, inflexible and crazy excess usage fees notification works for mobile internet. I was paying $70 a month for home phone and ADSL2+ before I moved in Christmas – plus excess of $3/GB. I moved out at Christmas & went overseas for a month – so I ...
- Fri May 21, 2010 11:13 am
- Forum: Invoicing & billing
- Topic: Urgent changes needed to "excess fee" circus
- Replies: 1
- Views: 983
Urgent changes needed to "excess fee" circus
Exetel – you URGENTLY need to change the way your stupid, inflexible and crazy excess usage fees notification works for mobile internet. I was paying $70 a month for home phone and ADSL2+ before I moved in Christmas – plus excess of $3/GB. I moved out at Christmas & went overseas for a month – so I ...
- Thu Aug 27, 2009 11:52 pm
- Forum: ADSL connections
- Topic: Constant Bad Phone Line Quality and FREQUENT ADSL2+ dropouts
- Replies: 10
- Views: 1456
Re: Constant Bad Phone Line Quality and FREQUENT ADSL2+ dropouts
I just emailed support and got a ticket created: Dear Customer, Please find that you ticket has been submitted to the Exetel Support Helpdesk. Your ticket number is - 1601515 Please take the time to read through the below as to what Exetel is able to provide you assistance with. About Exetel Residen...
- Thu Aug 27, 2009 9:53 pm
- Forum: ADSL connections
- Topic: Constant Bad Phone Line Quality and FREQUENT ADSL2+ dropouts
- Replies: 10
- Views: 1456
Constant Bad Phone Line Quality and FREQUENT ADSL2+ dropouts
I am still experiencing CRAP line quality which is making telephone calls impossible to use from my home phone - I hear loud buzzing, electronic white noise, crackles and squeals which happen randomly. The line quality is so bad that it is also causing frequent drop-outs of my ADSL service. This has...