Search found 4 matches

by TheMightyChewbacca
Fri May 21, 2010 11:14 am
Forum: HSPA connections
Topic: Urgent Changes needed - disconnecting HSPA for "excess fees"
Replies: 12
Views: 7597

Urgent Changes needed - disconnecting HSPA for "excess fees"

Exetel – you URGENTLY need to change the way your stupid, inflexible and crazy excess usage fees notification works for mobile internet. I was paying $70 a month for home phone and ADSL2+ before I moved in Christmas – plus excess of $3/GB. I moved out at Christmas & went overseas for a month – so I ...
by TheMightyChewbacca
Fri May 21, 2010 11:13 am
Forum: Invoicing & billing
Topic: Urgent changes needed to "excess fee" circus
Replies: 1
Views: 713

Urgent changes needed to "excess fee" circus

Exetel – you URGENTLY need to change the way your stupid, inflexible and crazy excess usage fees notification works for mobile internet. I was paying $70 a month for home phone and ADSL2+ before I moved in Christmas – plus excess of $3/GB. I moved out at Christmas & went overseas for a month – so I ...
by TheMightyChewbacca
Thu Aug 27, 2009 11:52 pm
Forum: ADSL connections
Topic: Constant Bad Phone Line Quality and FREQUENT ADSL2+ dropouts
Replies: 10
Views: 514

Re: Constant Bad Phone Line Quality and FREQUENT ADSL2+ dropouts

I just emailed support and got a ticket created: Dear Customer, Please find that you ticket has been submitted to the Exetel Support Helpdesk. Your ticket number is - 1601515 Please take the time to read through the below as to what Exetel is able to provide you assistance with. About Exetel Residen...
by TheMightyChewbacca
Thu Aug 27, 2009 9:53 pm
Forum: ADSL connections
Topic: Constant Bad Phone Line Quality and FREQUENT ADSL2+ dropouts
Replies: 10
Views: 514

Constant Bad Phone Line Quality and FREQUENT ADSL2+ dropouts

I am still experiencing CRAP line quality which is making telephone calls impossible to use from my home phone - I hear loud buzzing, electronic white noise, crackles and squeals which happen randomly. The line quality is so bad that it is also causing frequent drop-outs of my ADSL service. This has...