Search found 22 matches

by Soliah
Fri Nov 12, 2010 9:53 am
Forum: ADSL connections
Topic: ADSL2 connection barely at ADSL1 speeds as of last night
Replies: 30
Views: 1867

Re: ADSL2 connection barely at ADSL1 speeds as of last night

This is affecting me as well. No matter what I download my speed does not go over 1.7Mbits. I sync at 12Mbits and previously would easily download at over a 1MByte/s. http://cl.ly/0o0U2J033m01153H1O2Y/content http://cl.ly/3J1A1W1d3N3a323S3Q1W/content I haven't run speed tests during peak period yet....
by Soliah
Fri Nov 05, 2010 9:41 pm
Forum: Member facilities & usage meter
Topic: Peak/Off-Peak Time Monitored Wrong
Replies: 16
Views: 3405

Re: Peak/Off-Peak Time Monitored Wrong

Spoke too soon. The times are correct but the usage is not correct. It's completely off. Can we please get someone to look at this?
by Soliah
Fri Nov 05, 2010 8:14 pm
Forum: Member facilities & usage meter
Topic: Peak/Off-Peak Time Monitored Wrong
Replies: 16
Views: 3405

Re: Peak/Off-Peak Time Monitored Wrong

Ok seems to be fixed for real now.
by Soliah
Fri Nov 05, 2010 5:28 pm
Forum: Member facilities & usage meter
Topic: Usage Meter Error (peak/offpeak time swapped?)
Replies: 6
Views: 1692

Re: Usage Meter Error (peak/offpeak time swapped?)

Mine is still not fixed. Still reporting incorrect peak usage and now it's saying I have 40GB peak and 54GB off peak instead of 30GB/unlimited:

Image
by Soliah
Fri Nov 05, 2010 4:42 pm
Forum: Member facilities & usage meter
Topic: Usage Meter Error (peak/offpeak time swapped?)
Replies: 6
Views: 1692

Re: Usage Meter Error (peak/offpeak time swapped?)

I'm using a meter that uses the XML feed and it's also reporting the same thing.

Image

It's definitely reporting it incorrectly. I have logged a fault via the user facilities with billing.
by Soliah
Fri Nov 05, 2010 12:26 pm
Forum: Member facilities & usage meter
Topic: Peak/Off-Peak Time Monitored Wrong
Replies: 16
Views: 3405

Re: Peak/Off-Peak Time Monitored Wrong

Ok this is weird. It's switching between both. My peak usage will randomly jump up 6GB and down 6GB.
by Soliah
Fri Nov 05, 2010 12:10 pm
Forum: Member facilities & usage meter
Topic: Peak/Off-Peak Time Monitored Wrong
Replies: 16
Views: 3405

Re: Peak/Off-Peak Time Monitored Wrong

It seems to have fixed itself now. Yay.
by Soliah
Fri Nov 05, 2010 12:08 pm
Forum: Member facilities & usage meter
Topic: Peak/Off-Peak Time Monitored Wrong
Replies: 16
Views: 3405

Peak/Off-Peak Time Monitored Wrong

I'm currently on the grandfathered Z/21INCTEL plan that has the 12am-12pm off peak. However, it seems my usage is being monitored as 2am-8am which is causing my peak usage to be monitored incorrectly as I have scheduled downloads to start at 12am.

Should I email support?
by Soliah
Thu Oct 21, 2010 8:58 pm
Forum: Improvement & suggestions
Topic: Response to TPG's new unlimited plans.
Replies: 22
Views: 6810

Re: Response to TPG's new unlimited plans.

I must admit, the $59.99 price point for unlimited ADSL2 and telephone is pretty compelling. I don't think Exetel can match this pricing though. I personally would love to see an increase in the off peak times.
by Soliah
Fri Jun 11, 2010 4:59 pm
Forum: Other
Topic: Exetel Dashboard Widget
Replies: 113
Views: 43527

Re: Exetel Dashboard Widget

There seems to be a bug when there isn't an off peak limit as per the new unlimited off peak plans.

Image

It permanently stays faded and doesn't get upload data.
by Soliah
Thu Mar 11, 2010 9:10 pm
Forum: Products & services
Topic: Re: ADSL2 Unlimited Plans (For Exetel Users Only)
Replies: 230
Views: 30574

Re: ADSL2 Unlimited Plans (For Exetel Users Only)

I'd much prefer a loyalty discount on the monthly access rather than an unlimited plan for long time customers.
by Soliah
Sun Jul 05, 2009 12:47 am
Forum: ADSL connections
Topic: PSN Speeds, Youtube Speeds
Replies: 5
Views: 367

Re: PSN Speeds, Youtube Speeds

Youtube seems to be fixed tonight! (Though not as fast as peak). I can actually watch videos in HQ.

http://www.apple.com/trailers is slow though :\
by Soliah
Sun Jul 05, 2009 12:23 am
Forum: ADSL connections
Topic: PSN Speeds, Youtube Speeds
Replies: 5
Views: 367

Re: PSN Speeds, Youtube Speeds

In the service_status.php page in the User Facilities I get the following history: View by IP Speeds for 220.233.xxx.xxx Date Speed July 5th, 2009 12:12am 816.1 kbps July 5th, 2009 12:11am 603.4 kbps July 5th, 2009 12:09am 791.9 kbps June 28th, 2009 10:39pm 7584.6 kbps June 28th, 2009 10:39pm 8240.3...
by Soliah
Sun Jul 05, 2009 12:19 am
Forum: ADSL connections
Topic: PSN Speeds, Youtube Speeds
Replies: 5
Views: 367

Re: PSN Speeds, Youtube Speeds

So it's past midnight and my speeds have plummeted. Should normal traffic be affected by the Netenforcer? I thought it was just P2P. http://www.speedtest.net gives me: http://www.speedtest.net/result/510044248.png And Exetel's internal speed test gives me: http://www.betsubetsu.net/files/Exetel-Spee...
by Soliah
Fri Jul 03, 2009 2:48 pm
Forum: ADSL connections
Topic: PSN Speeds, Youtube Speeds
Replies: 5
Views: 367

PSN Speeds, Youtube Speeds

As of late (maybe within the last few weeks) I've noticed a massive slow down with Youtube and PSN downloads. This doesn't happen during peak times. Peak times my speeds are fast as ever, over 1MB/s. Last night I tried updating my PS3 to the latest version of firmware and it was going at around 100K...