Search found 40 matches

by Colt
Wed May 06, 2015 7:51 pm
Forum: ADSL connections
Topic: Slow Internet - No Response to my ticket
Replies: 7
Views: 1340

Re: Slow Internet - No Response to my ticket

Thanks for following up. I have resupplied all speed tests and required information. I appreciate it's only been a few days, but it's been many months since I started this ticket (Feb) and even longer since I actually started experiencing slow speeds. My speeds for the last few nights has been aroun...
by Colt
Thu Apr 30, 2015 6:35 pm
Forum: ADSL connections
Topic: Slow Internet - No Response to my ticket
Replies: 7
Views: 1340

Re: Slow Internet - No Response to my ticket

Ok so I still have slow sub 1.5mbps speeds with no explanation and am now being asked to run all of the line tests again. Sorry but this just isn't on.

At this point I'd like to break contract without a fee. Hopefully stumping up some cash with another provider will fix this issue.
by Colt
Thu Feb 12, 2015 9:12 pm
Forum: ADSL connections
Topic: Slow Internet - No Response to my ticket
Replies: 7
Views: 1340

Slow Internet - No Response to my ticket

Gents, any help would be appreciated it seems the ticket service is bogged down as I've not had further reply to my initial ticket (FTP-51767-677) in a week. Basically getting half speeds, my modem reports a decent sync rate (5000/500 ish) but actual download speeds are half that 1000/200 to 2500/50...
by Colt
Thu Mar 25, 2010 11:54 pm
Forum: ADSL connections
Topic: High Latency? Web Pages take ages to reply
Replies: 6
Views: 296

Re: High Latency? Web Pages take ages to reply

Yeah it's right in front of me...it's white and the kids have scribbled on it with black texter. :o

On a more serious note I disabled IPv6 but it didn't have any effect.

I haven't changed any config in the router itself although it does have the correct DNS settings.
by Colt
Wed Mar 24, 2010 11:35 pm
Forum: ADSL connections
Topic: High Latency? Web Pages take ages to reply
Replies: 6
Views: 296

Re: High Latency? Web Pages take ages to reply

FIXED.

Network settings didn't have the DNS listed. Entering the values manually has resolved the delay.

No idea why there would be such a delay by not having it but there you go.
by Colt
Mon Mar 22, 2010 12:52 am
Forum: ADSL connections
Topic: High Latency? Web Pages take ages to reply
Replies: 6
Views: 296

Re: High Latency? Web Pages take ages to reply

No unfortunately only have the one here. Nothing running, it seems to spend a lot of time in the lookup stage (using firefox). Running Win7. Speeds are fine (not awesome but that's just the distance from the exchange) so I don't know what it is really. I got good response on ADSL1 but really I think...
by Colt
Fri Mar 19, 2010 8:01 pm
Forum: ADSL connections
Topic: Latency increase across the board
Replies: 100
Views: 3906

Re: Latency increase across the board

I like to trade horses on betfair and the slower latency puts me at a distinct disadvantage. !!? You really think that 14ms difference puts you at a "distinct disadvantage". Try http://reflextest.net/reaction/color.htm. Human reaction time to visual stimulae is about 190ms meaning the time it takes...
by Colt
Fri Mar 19, 2010 5:07 pm
Forum: ADSL connections
Topic: High Latency? Web Pages take ages to reply
Replies: 6
Views: 296

High Latency? Web Pages take ages to reply

Hey guys, over the last few days accessing anything on the web has been a bit of a waiting game. Every site I go to takes probably 20 seconds to begin to load. My download speeds are decent and pinging exetel seems fine (just under 30 ms) as do other sites. I can't work it out so I'm looking for som...
by Colt
Fri Jan 22, 2010 12:18 pm
Forum: Archived threads
Topic: Stupid Q! About Residential plans for business...
Replies: 2
Views: 234

Stupid Q! About Residential plans for business...

Ok so I have a silly question, what prevents us from using home/residential plans for a small business internet connection? Is it simply a case of different quality of service levels? I've been extremely happy with my residential service and I'd have no qualms recommending it for our primary ADSL so...
by Colt
Mon Aug 17, 2009 8:42 am
Forum: Improvement & suggestions
Topic: Optional Shaping V2.0 *New & Improved*
Replies: 2
Views: 854

Optional Shaping V2.0 *New & Improved*

So, I thought maybe Exetel could improve the optional shaping options (where you opt to be shaped instead of charged when you exceed your download quota) by offering a GB/$ limit before you are shaped. Essentially I feel it would be nice to be able to go...let me go 3GB over (because I'm happy to pa...
by Colt
Mon Aug 17, 2009 8:37 am
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 483
Views: 55260

Re: Report Broken Links/Failed Web Functions Here

Not sure if this has been mentioned. When I want to change to a shaped plan in terms of going over my limit it looks ok until I click change/update. After that it shows a 12-12 period instead of the new 2-12 period to select from at the bottom of the page. Further the previous request is shown toget...
by Colt
Sat Jul 18, 2009 9:22 am
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 18688

Re: Change In Off Peak/Peak Times

This will have absolutely no impact on me so far as I can tell so I'm not fussed. The only thing I don't understand is how a bunch of downloading at 12 can affect the network but that it doesn't do so between 6am-12am. I know people have said most downloads finish by then, but with the nature of P2P...
by Colt
Mon Jun 22, 2009 10:38 pm
Forum: Web space, mirror & blog services
Topic: Errors when connecting via FTP
Replies: 2
Views: 714

Errors when connecting via FTP

Hey guys, for those that don't know I'm like the biggest noob ever when it comes to website design. Good, with that out of the way - lets get started. Basically I am starting a website intended for family photos in a photo album built by Lightroom. However lately when I ask Lightroom to update the p...
by Colt
Wed May 06, 2009 11:35 am
Forum: Member facilities & usage meter
Topic: Vista Gadget? Where's it gone?
Replies: 2
Views: 449

Re: Vista Gadget? Where's it gone?

What the....last time I checked the page it only had one for XP?

I'm loosing my mind obviously :oops:
by Colt
Mon May 04, 2009 7:41 pm
Forum: Member facilities & usage meter
Topic: Vista Gadget? Where's it gone?
Replies: 2
Views: 449

Vista Gadget? Where's it gone?

So I remember a time when we had a Vista Gadget floating around that displayed our download quota and stats etc. Does anyone have an idea of where it's gotten itself too? I've tried a few search terms but nothing is showing...any ideas?

Would anyone like to create one? I would if I could. :)