Exetel customer help forum

I am not sure if was John Linton or the Exetel culture but I felt as if our observations and comments via the forums were woven into the Exetel way of doing business. Perhaps for a short while the Extel home page could have a black or a white back ground. (I would prefer white) Simple acknowledgemen...

thanks Thom
Access point name is exetel1 (my forum posting was a typing error)
Is there anything you can suggest I try, before worrying exetel staff/help people.

i have this phone http://www.gsmarena.com/htc_tytn-1659.php I am running window mobile 5.2 in setting my connection is "my extel ISP" select a modemis cellerline (GPRS,3G) acces point name is exetl1 user name is balnck password is blank domain is blank under advance TCP/IP menu user server -assingIP...

my problem has been fixed for some reason I had not successfully activated the USIM.

I had very effective help from exetel staff - thankyou.

hello again - Shoner thanks for the next step advice. I did as you suggest remove *99# and my password and tried again - no connection so I will move to a ticket process to see if Ican get a resolution to my not getting connected. I will use the same heading palm treo 750 unable to get connected - i...

many thanks dazzel I trried your suggestion "exetel1" I still get the message there is a problem connecting to GPRSto the gprs service in your registered home network Is it possible the optus USIM card needs an Optus network reference in the settings I use the user name *99# as per the the dongle mo...

I have received my exetel SIM card for broadband wireless and have looked at the forum web sites and followed what others have advised in getting internet explorer (version 6) to connect. I get the message "there is a problem connecting to your GPRS service in your registered home network." my acces...

[removed - READ the forum rules] Now for some practical things. After my new service takes up can I access my exetel email address for say a month after I quit? I will need to access my exetel last months invoices for tax purposes. So can you tell me how long I will remain alive with exetel, even if...

Can you further explain the free wireless thinking as an offset to loss in "free" period. If it is an offset why were the words "transfer" ie opportunity to transfer to wireless. Should not an offset be a true offset and be "in additon to" and not a transfer??? I guess it is early day for you guys/g...

thanks shady will await your reply - you should know my purchase was movtivated by the price as advertise "purchased hardware" the only place I could find to order it.

how come extel advertises under purchase hardware modem NB9WMAXX for $180 then invoices you for the item at $230 SOMETHING IS WRONG

when activating order hardware for this
Netcomm NB9WMAXX (includes 1 filter) $180.00 ADSL2+ Wireless Broadband Router with VoIP Gateway

i go into a loop - - I keep getting a message to select a modem despite ticking all the boxes

Any hints for helping me get around the loop

well the while the techco have solutions which I find most interesting but beyound my technical unerstanding you might like to look at the latest legal tussels goining on over copyright

see this link ,http://www.itnews.com.au/News/169602,ii ... ement.aspx

Exetel might be willing to suspend your account for say two months
Go back to dial up for 2 months
and wipe all your sisters illegally held content _ doing that will also protect your sister and yourself by providing a defence of good intent..

The pricing of the current ADSL (particular the 8Mbps plans) is unavoidable. There is a minimum cost to leasing the port from Telstra so Exetel cannot afford to offer low usage ADSL1 plans hey I checked the web using various google variations and could not find any reference to Telstra increasing th...