Search found 15 matches

by Tastech
Mon Jun 15, 2015 9:02 am
Forum: Invoicing & billing
Topic: Cancel service
Replies: 6
Views: 3813

Re: Cancel service

HI
I also want to cancel my service. because I have moved out.
by Tastech
Sun Aug 31, 2014 5:12 pm
Forum: Member facilities & usage meter
Topic: billing period in member facility
Replies: 2
Views: 2209

billing period in member facility

hi is there an issue with the billing period showing in the member facility it says 14/8/14 to 13/10/14, what happened to september?
by Tastech
Mon Jul 07, 2014 12:41 pm
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 107077

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

USage meters have incorrect total cap.
Peak ( Period: 16:00 to 04:00 ) 16.34 GB / 27 GB (61%) : 27 should be 50gb
Off-Peak ( Period: 04:00 to 16:00 ) 56.45 GB / 96 GB (59%) 96 should be 180 gb.

I am concerned I will get charge for excess usage.
by Tastech
Thu Apr 28, 2011 10:09 am
Forum: Member facilities & usage meter
Topic: when does the usage metering rollover
Replies: 7
Views: 1446

when does the usage metering rollover

Hi
Just womdering if the billing cycle now starts on the 28th? of the month, when does the usage meter rollover?
mine says it is the 32/31 days...?

ok i noticed it just corrected itself...does this happen at sometime other than?
Thanks
by Tastech
Fri Dec 10, 2010 11:25 pm
Forum: VOIP
Topic: Can i get my voip number back?
Replies: 3
Views: 853

Re: Can i get my voip number back?

HI

I got an email form exetel asking me to reply to the email if i still wanted my voip account. I did that but my number still disappeared.
i have sent an email to residentialsupport.
by Tastech
Tue May 11, 2010 9:20 pm
Forum: Products & services
Topic: Pioneer Discount Increase
Replies: 22
Views: 14106

Re: Pioneer Discount Increase

Hi I didnt know there was a pioneer discount. I am now using ADSL2 but i was on Adsl 1 , I cant remember my eact joining date, but i have emails using my exemail address dating back to 26/4/2004. Oh i just read about the first 1000 signups... i cant remember when exactly i started, my join date on t...
by Tastech
Wed Mar 17, 2010 12:02 pm
Forum: Products & services
Topic: Price Increase Of $5.00 per Month On All Old ADSL Plans
Replies: 221
Views: 43638

Re: Price Increase Of $5.00 per Month On All Old ADSL Plans

hi I notice u have new plans out yesterday for adsl2 inc phone... I recently changed to the 65 plan which had a 5 dollar increase this month, i notice the new plan for 65 is similar to what i was on and i was going to change to it, but now i notice a 10 dollar charge. I think ur message used to say ...
by Tastech
Sun Feb 07, 2010 1:40 pm
Forum: HSPA connections
Topic: Tethering (iPhone OS 3.0)
Replies: 25
Views: 5900

anyone have success with 3.1.3 with tethering

hi

There are murmerings on the net that 3.1.3 allows tethering again...see unlockit.co.nz

Has anyone had any success yet?? hasnt worked for me yet....
by Tastech
Tue Oct 13, 2009 11:59 am
Forum: HSPA connections
Topic: iPhone Tethering with iPhone OS 3.1
Replies: 39
Views: 5757

Re: iPhone Tethering with iPhone OS 3.1

hi has there been any progress on this??? I have been waiting for this be resolved before I apply for the service?? if it odesnt work its not worth paying for an iBrick.
by Tastech
Wed Sep 23, 2009 8:43 am
Forum: HSPA connections
Topic: Tethering (iPhone OS 3.0)
Replies: 25
Views: 5900

Re: Tethering (iPhone OS 3.0)

has there been any news on this tethering issue under phone 3.1, apparently only approved carriers with signed carrier profile files enable tethering...
is this something extel should discuss with optus or do we need to goto to optus??
by Tastech
Sun May 10, 2009 6:26 pm
Forum: VOIP
Topic: NOt sure if my voip account is working
Replies: 3
Views: 359

Re: NOt sure if my voip account is working

[quote="jokiin"][quote="Tastech"]HI I applied for Voip a few weeks ago, it hasnt worked from the beginning. I log into member services today, i can see the account in the voip setting screen but it also says "You don't have VOIP Calling Service with Exetel." Now i applied for voip via the member ser...
by Tastech
Sat May 09, 2009 10:16 am
Forum: VOIP
Topic: NOt sure if my voip account is working
Replies: 3
Views: 359

NOt sure if my voip account is working

HI I applied for Voip a few weeks ago, it hasnt worked from the beginning. I log into member services today, i can see the account in the voip setting screen but it also says "You don't have VOIP Calling Service with Exetel." Now i applied for voip via the member services login, and it appears in th...
by Tastech
Wed Aug 06, 2008 10:04 pm
Forum: ADSL connections
Topic: Unusable during peak time.
Replies: 7
Views: 1262

Re: Unusable during peak time.

HI I am getting dl speeds of <400kbits per sec. even as low as 120kbps At times i have had as high as 10Mbps but this slowness is becoming the norm. time is 10.06pm 6 aug 08. C:\Users\tastech>ping exetel.com.au Pinging exetel.com.au [220.233.0.9] with 32 bytes of data: Reply from 220.233.0.9: bytes=...
by Tastech
Mon Jul 21, 2008 3:25 pm
Forum: ADSL connections
Topic: ADSL2 Speed getting slower.
Replies: 5
Views: 1021

Re: ADSL2 Speed getting slower.

HI (sorry i had posted this in the adsl1 forum now posting here) i had slow browsing speed last night i have adsl2+ and was getting <500kbs, couldnt get to SMH.COM.AU either. wasnt doing any p2p or windows updates. had this back on the 5th of July so i bought i new pc, but it has happened again. Cou...
by Tastech
Tue Jun 19, 2007 7:40 pm
Forum: Archived threads
Topic: Streaming TV (Other Languages)
Replies: 111
Views: 25088

[quote="ForumAdmin"][quote="xallan"]Great Job!

I wonder how to be counted into user's usage?[/quote]

The planned commercial service will be based on some monthy payment to the Network but the downloads will not be charged for.[/quote]

during the demo period will the usage be counted??