Search found 9 matches

by veecee
Wed Nov 18, 2009 9:03 pm
Forum: ADSL connections
Topic: ADSL2 loss of sync
Replies: 5
Views: 320

Re: ADSL2 loss of sync

Had nothing for 20 minutes in Sth Melb. Just came back as I was posting...
by veecee
Fri Nov 13, 2009 9:24 am
Forum: Other
Topic: Cannot add email address to account on Cerberus
Replies: 17
Views: 3274

Re: Cannot add email address to account on Cerberus

I have the same problem with adding a gmail address. It works with my exemail address though...
by veecee
Wed Sep 16, 2009 9:00 am
Forum: ADSL connections
Topic: Slow speeds in South Melbourne
Replies: 2
Views: 223

Re: Slow speeds in South Melbourne

Back to normal at 9:40am. Thanks.
by veecee
Wed Sep 16, 2009 8:52 am
Forum: ADSL connections
Topic: Slow speeds in South Melbourne
Replies: 2
Views: 223

Re: Slow speeds in South Melbourne

Safari can’t open the page “http://telstra.com/ServiceStatus/wholesale/” because the server where this page is located isn’t responding.

Seems like all I can get is Exetel hosted content...
by veecee
Wed Sep 16, 2009 8:47 am
Forum: ADSL connections
Topic: Slow speeds in South Melbourne
Replies: 2
Views: 223

Slow speeds in South Melbourne

My connection is super slow at the moment... Strangely enough, it seems to be loading all the Exetel stuff ok (eg members facilities, forum, etc). But other sites I am having trouble seeing. For example, "Safari can’t open the page “http://www.speedtest.net/” because the server where this page is lo...
by veecee
Fri Jun 26, 2009 7:07 pm
Forum: Invoicing & billing
Topic: How long to get a response from Billings team???
Replies: 8
Views: 1037

Re: How long to get a response from Billings team???

It would be great to see some sort of progress on this. Perhaps the Billings team could reply to my emails if I'm not available on the phone?
by veecee
Tue Jun 23, 2009 11:53 am
Forum: Invoicing & billing
Topic: How long to get a response from Billings team???
Replies: 8
Views: 1037

Re: How long to get a response from Billings team???

No reply Gidget. Appreciate your help on this.

Cheers,

Vincent
by veecee
Sun Jun 21, 2009 4:56 pm
Forum: Invoicing & billing
Topic: How long to get a response from Billings team???
Replies: 8
Views: 1037

How long to get a response from Billings team???

I submitted a billing query with the Billings team over 2 wks ago and I have not had one response so far - not even after 2 reminder emails... Do I have to bring the issue into the forum in order to get some sort of response? Anyone else out there with the same problem? If any admins are reading thi...
by veecee
Thu Jun 04, 2009 5:49 pm
Forum: ADSL connections
Topic: Activation Completed but NO ADSL2 + Phone
Replies: 1
Views: 195

Activation Completed but NO ADSL2 + Phone

My ADSL2 and phone was meant to have completed activation on 26/5/09. However nothing is working - no phone, no internet. Initially I had a hard time reporting the fault online because I could never add a case. Phone support was flakey - sometimes I had to wait up to 10 minutes in the queue and othe...