Search found 58 matches

by Stickler
Sat May 14, 2011 12:51 pm
Forum: Telephone issues
Topic: marketing/charity calls
Replies: 17
Views: 4292

Re: marketing/charity calls

stevecJ wrote: I've checked your account and it appears that your number was in the listed category and I have already requested it to be unlisted.
That's odd - it was ticked unlisted in my user options. Anyhow thanks very much for looking into it for me. Hope that stops a few of them.
by Stickler
Sat May 14, 2011 11:13 am
Forum: Telephone issues
Topic: marketing/charity calls
Replies: 17
Views: 4292

marketing/charity calls

Hi, On the OCV200 plan with new landline number. We put our number on the "Do Not Call" register just after connection a few months ago. However in the last couple of days we have been receiving calls from charities who claim they are exempt from the register. I have ticked in my wireline settings "...
by Stickler
Wed Feb 23, 2011 9:20 am
Forum: Telephone issues
Topic: New landline settings
Replies: 6
Views: 2348

Re: New landline settings

anyone from Exetel got any info regarding the "pending" status and lack of correspendence etc? Also I tried to change my phone settings through user facilities and unticked "unlisted number" - how long does it usually take for those changes to come in to effect? cheers, Nick BTW - I completely lost ...
by Stickler
Mon Feb 21, 2011 10:30 am
Forum: Telephone issues
Topic: New landline settings
Replies: 6
Views: 2348

Re: New landline settings

thanks for that, I did search for that info first but missed it somehow....
by Stickler
Sun Feb 20, 2011 12:22 pm
Forum: Telephone issues
Topic: New landline settings
Replies: 6
Views: 2348

New landline settings

Hi, Just wondering how to get my new landline number to display on people's phones when I call them. I have ticked "calling number display sending" but it still comes up as private number. Many people I know (and I'm one of them at times) won't answer a private number and will let it go to voicemail...
by Stickler
Tue Feb 15, 2011 7:18 pm
Forum: Mobile services
Topic: Configuration Message Received
Replies: 6
Views: 1949

Re: Configuration Message Received

thanks!

No Worries... ;)
by Stickler
Tue Feb 15, 2011 7:02 pm
Forum: Mobile services
Topic: Configuration Message Received
Replies: 6
Views: 1949

Re: Configuration Message Received

Hi again,

Just a quick yes or no from soemone at Extel will suffice. I rarely use my phone for internet and don't anything about the settings etc.

Cheers,
Nick
by Stickler
Fri Feb 11, 2011 11:30 am
Forum: Invoicing & billing
Topic: Monthly minimum charge on CAP35?
Replies: 8
Views: 1772

Re: Monthly minimum charge on CAP35?

mine is still being investigated. There seems to be a mix up in the date of my change to the new plan. They have charged me $35 (each phone) for the caps for whole of Jan BUT also the $7.74 each for the old plans because they think my plan changed on 12th Jan instead of 1st Jan. It solves the myster...
by Stickler
Fri Feb 11, 2011 11:21 am
Forum: Mobile services
Topic: Configuration Message Received
Replies: 6
Views: 1949

Re: Configuration Message Received

Hi,

I too received the messages. Does Exetel recommend we save the settings? Is there any advantage in doing so?

Cheers, Nick
by Stickler
Mon Feb 07, 2011 9:37 am
Forum: VOIP
Topic: OCV200: please help me create a VOIP dial plan (7404VGP)
Replies: 12
Views: 3158

Re: OCV200: please help me create a VOIP dial plan (7404VGP)

Hi All,

Whilst on the subject, is there any chance someone could come up with a dial plan for a spa-3102 with the same criteria as the OP EXCEPT also having the PSTN for mobiles? That would be awesome and I'd be very grateful.......

cheers, Nick
by Stickler
Sat Feb 05, 2011 8:25 am
Forum: Invoicing & billing
Topic: Monthly minimum charge on CAP35?
Replies: 8
Views: 1772

Monthly minimum charge on CAP35?

Hi, I have lodged a ticket (#3632737) on 01/02/2011 but no response yet. I have 2 mobiles on CAP35 plans and have just received my latest invoice. I have an amount of $7.74 attributed to EACH phone listed as "monthly minimum charge" but with no other details listed against this amount. This is the s...
by Stickler
Thu Jan 13, 2011 7:58 pm
Forum: Mobile services
Topic: browsing using phone
Replies: 1
Views: 572

browsing using phone

Hi All,

I'm on the cap35 plan and use a Nokia C5. I've never used a phone for browsing internet before but would like to since I get a gb per month and can't work out how to set it up. Would somebody kindly point me in the right direction for the settings to do this? Much appreciated.

Cheers, Nick
by Stickler
Wed Jan 05, 2011 8:47 am
Forum: Products & services
Topic: Price Increases For Out Of Contract Customers
Replies: 436
Views: 73922

Re: Price Increases For Out Of Contract Customers

ForumAdmin wrote:
Stickler wrote: Any chance of having this credited because of pity for those who through no fault of their own had incredibly bad timing?

Thanks, Nick
We could do that.
OK, that's great, how would I go about making that happen?
by Stickler
Wed Jan 05, 2011 8:14 am
Forum: Products & services
Topic: Price Increases For Out Of Contract Customers
Replies: 436
Views: 73922

Re: Price Increases For Out Of Contract Customers

Hi, I changed to a new plan ONC mid-December 2010 and paid a plan change fee of $40 - was that becasue I chose not to be on contract? because to be honest I can't remember and it seems I'm not on contract because I have received the emails being spoken about. It seems my best option now is to choose...
by Stickler
Sat May 29, 2010 8:53 pm
Forum: VOIP
Topic: VoIP Server down
Replies: 140
Views: 12382

Re: VoIP Server down

same problem for me in Sydney, no audio on inbound calls from yesterday. Can we have an update at least please?