Search found 210 matches

by gong_guy
Sun Jul 14, 2019 6:33 pm
Forum: NBN and other Fibre Services
Topic: Speed change and modem sync speed issues
Replies: 1
Views: 127

Speed change and modem sync speed issues

Hello I have two issues if I could enquire on please. Firstly, I changed speed from 12/1 to 50/20 a few days ago and the new billing month has started and I am still on the old speed. It is not a problem, I was just wondering how long it takes. Second, I am on FTTN and luckily the Node is right outs...
by gong_guy
Thu Jun 22, 2017 7:23 pm
Forum: VOIP
Topic: Altering VOIP settings in User Area
Replies: 3
Views: 1627

Re: Altering VOIP settings in User Area

Thanks
by gong_guy
Wed Jun 21, 2017 9:13 pm
Forum: VOIP
Topic: Altering VOIP settings in User Area
Replies: 3
Views: 1627

Altering VOIP settings in User Area

Two quick questions if I may :D I setup VOIP in the USER Area a while ago for my NBN Exetel service. I would like to change the settings. I initially selected VoIP Access from: Exetel Network Only IP I would now like to access Exetel VOIP on other networks from a VOIP App on my iPhone. Do I just cle...
by gong_guy
Tue Jan 17, 2017 12:45 pm
Forum: Customer reviews
Topic: The Exetel 6-year club
Replies: 136
Views: 49571

Re: The Exetel 6-year club

I have been with Exetel continuously for 9 years. Recent arrival then :) Also the VDSL2 modem (NF10WV) supplied in the NBN plan appears to be pretty useless and could be part of the problem people are having. Netcomm have in the last few days released new firmware for the NF10WV (V23) which seems t...
by gong_guy
Mon Oct 10, 2016 2:22 pm
Forum: Modem issues
Topic: Definitive Setup Guide for NF10WV
Replies: 74
Views: 26021

Re: Definitive Setup Guide for NF10WV

I would just like to add that I am also having all the same issues with the NF10WV.

I have updated to the 016 and 019 firmware with no real improvement, hopefully Netcomm will finally fix the firmware soon, this has been going on for way too long.
by gong_guy
Tue Jul 12, 2016 12:25 am
Forum: NBN and other Fibre Services
Topic: ADSL2 to FTTN migration
Replies: 4
Views: 900

Re: ADSL2 to FTTN migration

All sorted out by Kaushalya

Thank you :D
by gong_guy
Mon Jul 11, 2016 10:52 pm
Forum: NBN and other Fibre Services
Topic: ADSL2 to FTTN migration
Replies: 4
Views: 900

Re: ADSL2 to FTTN migration

I found the modem settings here for a similar modem

http://exewiki.exetel.com.au/index.php? ... etup_Guide

My password arrived after I pressed "Confirm Order" in the user area "VOIP Configuration" tab
by gong_guy
Mon Jul 11, 2016 7:26 pm
Forum: NBN and other Fibre Services
Topic: ADSL2 to FTTN migration
Replies: 4
Views: 900

ADSL2 to FTTN migration

Hello I just switched from Exetel ADSL2 to a FTTN plan. A few questions 1 VOIP, where do I get the settings and VOIP password for this? The user area says my new number is activated. Do I have to "Confirm Order" in the user area "VOIP Configuration" tap? Then is it mailed to me? 2. Since I have a ne...
by gong_guy
Sat Jun 25, 2016 12:57 pm
Forum: Invoicing & billing
Topic: Transfer from ADSL2 to FTTN plans
Replies: 1
Views: 1382

Transfer from ADSL2 to FTTN plans

Hello My area went live this week for FTTN, I would like to do a transfer from my ADSL2 plan to an NBN plan very soon. A few questions. How do I do that ? In the User Area or do I go through the new sign up process? Can I do it without a substantial break in service? Do I have to give the 30 days no...
by gong_guy
Mon Apr 25, 2016 2:39 pm
Forum: NBN and other Fibre Services
Topic: Exetel NBN and VoIP hardware?
Replies: 1
Views: 1033

Exetel NBN and VoIP hardware?

Is there a listing somewhere of all the Exetel supplied NBN and VoIP hardware and cost etc?

There used to be one for ADSL but I cannot find it now.

Thanks
by gong_guy
Thu May 01, 2014 12:32 pm
Forum: ADSL connections
Topic: Wollongong outage?
Replies: 3
Views: 23313

Re: Wollongong outage?

OK thanks I will check when I get home later today. One thing, I did change IP address the day before just before I turned my computer off. The next time I turned my PC on I had the problems, could this have caused the problem somehow? As for the session being running for more than a day, my modem i...
by gong_guy
Thu May 01, 2014 10:59 am
Forum: ADSL connections
Topic: Wollongong outage?
Replies: 3
Views: 23313

Wollongong outage?

Hello, last night (30/4) my internet was down all afternoon and night in Wollongong. Strangely I could access the Exetel home page but not the forums. I had a strong ADSL connection in the modem but limited or no access outside of Exete pages. Except Goggle which I assume is because of co-located se...
by gong_guy
Sat Apr 19, 2014 7:45 pm
Forum: Invoicing & billing
Topic: Years of Service Discount
Replies: 26
Views: 15539

Re: Years of Service Discount

I'm one ! :D
by gong_guy
Tue Sep 17, 2013 3:07 pm
Forum: ADSL connections
Topic: Facetime problems on ADSL, DNS?
Replies: 8
Views: 31172

Re: Facetime problems on ADSL, DNS?

OK thank you for the update.

I will leave the iPads on 8.8.8.8 for a while,

If anything changes in the DNS area please let us know.
by gong_guy
Tue Sep 17, 2013 10:17 am
Forum: ADSL connections
Topic: Facetime problems on ADSL, DNS?
Replies: 8
Views: 31172

Re: Facetime problems on ADSL, DNS?

A temporary solution is to go into your iPad WIFi settings and change your DNS to 8.8.8.8. Not your Modem.

I have changed it back to Exetel's DNS and Facetime and iMessage stopped working again so it is definitely an Exetel related problem.

The network admin may want to check this out.