Search found 6017 matches

by Dazzled
Thu Jan 14, 2021 1:53 pm
Forum: Virus / spam / spyware issues
Topic: Does Exetel us Cloudflare?
Replies: 10
Views: 198

Re: Does Exetel us Cloudflare?

I don't what tool is operating to obtain your reports, but are you visiting sites concealed behind Cloudflare?

Are you finding AWS?
by Dazzled
Wed Dec 09, 2020 8:26 am
Forum: VOIP
Topic: NF4V Voip Issues
Replies: 4
Views: 226

Re: NF4V Voip Issues

I can only suggest you check the system log. I am not sure if that model gives you access It may only say that the internal VoIP application has dropped, which isn't helpful. You might get an allocation error before that. Log messages are terse and cryptic, devised by system programmers.. That is pr...
by Dazzled
Fri Nov 27, 2020 8:31 pm
Forum: Telephone issues
Topic: missing ring tone
Replies: 4
Views: 204

Re: missing ring tone

It has happened with the ZTE. It may be an update artefact
by Dazzled
Mon Nov 23, 2020 8:11 pm
Forum: VOIP
Topic: constant ringing
Replies: 14
Views: 604

Re: constant ringing

I have seen this too. I "fixed" it (ie made it less annoying) by changing the ring tone on the handset to one with varying volume.
by Dazzled
Thu Nov 19, 2020 12:42 pm
Forum: Email issues
Topic: EMAIL ISSUES OUTLOOK 2020
Replies: 10
Views: 713

Re: EMAIL ISSUES OUTLOOK 2020

The search could be for "Outlook error RCPT". You'll get plenty of answers. I described the process used in communicating with the server in a DOS prompt box in a post at https://forum.exetel.com.au/viewtopic.php?f=13&t=45932&start=15 You can see the use of RCPT TO and DATA commands there. This is w...
by Dazzled
Wed Nov 18, 2020 8:31 am
Forum: Email issues
Topic: EMAIL ISSUES OUTLOOK 2020
Replies: 10
Views: 713

Re: EMAIL ISSUES OUTLOOK 2020

It isn't a problem with the mail server, it's a problem with Microsoft. Outlook is putting the commands to the server in the wrong order, and an error return results. (The computer to server mail conversation is in plain text, and was designed in the days of terminals, not windowed graphic systems -...
by Dazzled
Tue Nov 17, 2020 2:20 pm
Forum: Networking issues
Topic: Using a Netgear AC1750 Router
Replies: 2
Views: 295

Re: Using a Netgear AC1750 Router

It will recognise the ethernet signal cable inserted in the WAN port. Enter the router (http://192.168.0.1 from memory), and admin log into it.. The WAN setup "must use ethernet". On the Basic menu Provider can be other, but use encapsulation PPPOE and add the user name and password you have been se...
by Dazzled
Mon Nov 09, 2020 9:42 am
Forum: Networking issues
Topic: Internal drop outs
Replies: 4
Views: 338

Re: Internal drop outs

A few thoughts: 1.. Is the configuration correct? Did it begin when you changed? Check this first, before you decide the device has a hardware fault. 2. Is it overheating? It might be as simple as better ventilation, or it could be a failure. 3. What sort of pings can you get between two machines on...
by Dazzled
Wed Nov 04, 2020 3:02 pm
Forum: VOIP
Topic: VOIP Setup for D-Link DVA2800
Replies: 2
Views: 261

Re: VOIP Setup for D-Link DVA2800

Here's a D-Link DVA2800 solution from another ISP's customer - http://users.on.net/~alanholder/modem/fixed.jpg

Replace the internode address with sip1.exetel.com.au. You could consider 3600 registration expiry time. Your user name is the ten digit phone number.
by Dazzled
Fri Oct 30, 2020 2:22 pm
Forum: NBN and other Fibre Services
Topic: Telstra Velocity's upload ratio cripples internet.
Replies: 5
Views: 384

Re: Telstra Velocity's upload ratio cripples internet.

A common problem in Covid-19 times. Can your router QOS feature limit upload bandwidth from her computer?
by Dazzled
Wed Oct 28, 2020 1:58 pm
Forum: Email issues
Topic: cant send email?!
Replies: 5
Views: 413

Re: cant send email?!

Are you using Outlook? This problem is showing up lately. Outlook on your machine is breaking the email standards by not sending the target address before the message.

There are many references online to fixes, eg https://recoverit.wondershare.com/email ... -rcpt.html
by Dazzled
Sat Oct 17, 2020 5:40 pm
Forum: Email issues
Topic: Cannot send emails
Replies: 25
Views: 1653

Re: Cannot send emails

Thanks for the follow-up. Can you make sure he has cleaned his Windows of any malware and knows how to keep it secure. Most spam is sent by innocents who have been got at in some way and are controlled remotely without knowing it is happening. It likely wasn't Outlook doing it, but another hidden ma...
by Dazzled
Thu Oct 15, 2020 10:04 am
Forum: NBN and other Fibre Services
Topic: NF18ACV connection drop
Replies: 2
Views: 293

Re: NF18ACV connection drop

The PPP fault is fundamental - if down, you have lost the Exetel connection. The back end is being looked at by nilushid. About your question concerning the router log. This is a secondary affair. The syslog error quoted comes from the Linux OS which runs the router, to do with obtaining your IPv6 a...
by Dazzled
Wed Oct 14, 2020 9:50 pm
Forum: Email issues
Topic: Cannot send emails
Replies: 25
Views: 1653

Re: Cannot send emails

Well that's found a blockage. I can't help further, but hopefully the email staff/postmaster can look at it now. Graphic/GUI email clients usually have a setting to show this conversation, and the replies, as it is what they have to do underneath in the background It is mostly not shown by default.
by Dazzled
Wed Oct 14, 2020 8:38 pm
Forum: Email issues
Topic: Cannot send emails
Replies: 25
Views: 1653

Re: Cannot send emails

I'm back again. Let's troubleshoot the email account from your end first. In times lost in history, before GUIs and Windows we had to send emails using the protocol typed in a terminal. To test the account at the server by sending an email, and checking all of the return codes, start telnet as follo...