Exetel customer help forum

here also in syd. i noticed it at around the same time too. can't be location specific then... though i can't even get your whirlpool link to load without errors

thankyou - i sent that email this afternoon.

Hello, Slightly odd question perhaps. My dad has a stand alone mobile only (telephone) account with exetel, and i want to set him up with an additional mobile broadband service (two seperate services). the only options when logged in with his account are to order new mobile phone services, but not n...

good to hear

thanks for that.

how about the newish V plans for ex-vodafone customers?

this new service has "Free Usage From Social Network" written in the usage section.

is this explained anywhere? i guess to word as a question, which social networks are included in this free usage? thanks

oh, ok - that's cool. i didn't notice anything tying # to the pro-rata explanation...
thanks

have finally received the optus email.

on this order form:

https://www.exetel.com.au/members/mobil ... r_form.php

it states # next to the data allowance, but provides no explanation as to the meaning of #.

could someone please explain what is meant by #.

thanks

looking at my old invoices, it doesn't look like i've paid 22c for an sms since march or april 2008.

another email, what is that 5 now?

still exetel aren't getting the details correct about the older vodafone plans and still claiming the optus plans are cheaper. why?

i guess that's it then, they're starting to force us onto the more expensive optus plans. wish they wouldn't lie about not doing it... but then again, the 'upgrade' offer emails were full of inaccuracies so it shouldn't be a big surprise.

vbap, that's interesting. sounds like it works in a not-dissimilar way to the vodafone plans.

Thank you very much for answering my questions, and offering an update on the data cost. I'll keep an eye on it. :) It does say 0.24 per mb on the per minute plan page, but it does not specify how individual data sessions are charged. not only did the vodafone plans include the data in the minimum s...

they've said we're welcome to use them as long as we like, but they've said that before i'm sure.

what's supposed to happen on march 31?

received it again (4th time)... still telling me incorrect things about my current plan. starting to get a bit spammy now, really.