Search found 102 matches

by TijN
Wed Nov 13, 2013 9:32 am
Forum: NBN and other Fibre Services
Topic: 100mb/40mb slower than copper
Replies: 9
Views: 9323

Re: 100mb/40mb slower than copper

ok it is better, what did you do? change the IP address, anything else?

I will test it over the net week or so and let you know.
by TijN
Mon Nov 11, 2013 10:35 pm
Forum: NBN and other Fibre Services
Topic: 100mb/40mb slower than copper
Replies: 9
Views: 9323

Re: 100mb/40mb slower than copper

thanks for your reply I rang support tonight to get my connection password and tried a PPPoE direct connection with my computer. connected, but exactly the same problem as I have with my router.

some sites work and others don't.

so I am guessing its not my end then. please advise.
by TijN
Sun Nov 10, 2013 9:39 pm
Forum: NBN and other Fibre Services
Topic: 100mb/40mb slower than copper
Replies: 9
Views: 9323

Re: 100mb/40mb slower than copper

thanks for your reply but tbo the list you told me to do was too time consuming, so I never did it as I don't have that much time atm. the problem of slow speeds remained. That being said it's got to the point now that my internet doesn't even work, (well it half works) I can load exetel's website t...
by TijN
Sun Sep 29, 2013 10:48 pm
Forum: NBN and other Fibre Services
Topic: 100mb/40mb slower than copper
Replies: 9
Views: 9323

Re: 100mb/40mb slower than copper

TEST 1 Exetel Server http://www.exetel.com.au/speed/fab/results.php?kbps=3403.5&downloadtime=7.394&KB=3072&recorded=1 Your current bandwidth reading is: 3.32 Mbps which means you can download at 425.44 KB/sec. from our servers. TEST 2 speedtest http://www.speedtest.net/result/2999638583.png I am pay...
by TijN
Wed Sep 18, 2013 8:49 pm
Forum: VOIP
Topic: Netcomm NF3ADV N900 VOIP problems
Replies: 4
Views: 3546

Re: Netcomm NF3ADV N900 VOIP problems

I have checked for firmware updates but i have newest version. The expire time is set at 500, BUT i did manage to find the problem. For everyone else who might encounter this problem here is what could be happening. I had 3 handsets connected to the router, once I disconnected all and just re regist...
by TijN
Tue Sep 10, 2013 8:01 pm
Forum: VOIP
Topic: Netcomm NF3ADV N900 VOIP problems
Replies: 4
Views: 3546

Re: Netcomm NF3ADV N900 VOIP problems

attached screenshot
by TijN
Mon Sep 09, 2013 4:26 pm
Forum: VOIP
Topic: Netcomm NF3ADV N900 VOIP problems
Replies: 4
Views: 3546

Netcomm NF3ADV N900 VOIP problems

Hey there, I got NBN about a month ago and to get it I had to buy a new router with a WAN connection. The router model is NF3ADV N900 The problem is VOIP is registered and works, but after a call is received and/or possibly a few calls, it stops working. When people call in they here ringing, but no...
by TijN
Mon Sep 09, 2013 4:19 pm
Forum: NBN and other Fibre Services
Topic: NBN when can i Signup? If I know the cables are in
Replies: 13
Views: 9467

Re: NBN when can i Signup? If I know the cables are in

yes, sorry i rang up customer service the next day and told them it was working.

thank you Arshad for looking into and fixing the problem
by TijN
Mon Aug 05, 2013 1:42 pm
Forum: NBN and other Fibre Services
Topic: NBN when can i Signup? If I know the cables are in
Replies: 13
Views: 9467

Re: NBN when can i Signup? If I know the cables are in

I'm sure Exetel's ticket is not closed, I never said Exetel's ticket was closed.

I was stating the NBN ticket is closed on my case, meaning it's not NBN's problem. Meaning its opticom's problem, either there hardware or software configuration on there system.
by TijN
Sun Aug 04, 2013 6:22 pm
Forum: NBN and other Fibre Services
Topic: NBN when can i Signup? If I know the cables are in
Replies: 13
Views: 9467

Re: NBN when can i Signup? If I know the cables are in

OK, I have had 100/40 for nearly a week, and from day 1 it hasn't worked, I reported the problem straight away and rang Exetel 4 times already. I have a friend who works at NBN and I asked him to do me a favor and check the connection for me at his end. He has checked the connection from there end a...
by TijN
Tue Jul 30, 2013 12:28 pm
Forum: NBN and other Fibre Services
Topic: NBN when can i Signup? If I know the cables are in
Replies: 13
Views: 9467

Re: NBN when can i Signup? If I know the cables are in

NBN installed everything this morning. green lights and ready to go. except I have got no details from EXETEL to connect, the NBN guys said it ready to go now. I rang customer service they said they have to wait for confirmation? i'm unsure what that means, but the NBN guy activated the line on the ...
by TijN
Sat Jul 20, 2013 3:09 pm
Forum: Invoicing & billing
Topic: 2 Accounts
Replies: 2
Views: 2331

2 Accounts

For some reason when I signed up to the NBN it registered it under another account. even though i used the same service number for contact numbers and such, same address, same everything. I rang customer service but they were a little confused what i was saying. My NBN service hasn't been activated ...
by TijN
Sat Jun 15, 2013 2:44 pm
Forum: NBN and other Fibre Services
Topic: NBN when can i Signup? If I know the cables are in
Replies: 13
Views: 9467

Re: NBN when can i Signup? If I know the cables are in

thanks, I have another question, to do with routers and modems, what comes with the NBN connection? do I need to order a modem with voip? or does that come with the NBN equipment? https://www.youtube.com/watch?v=WufIZGf3ALA NBN User Guide video shows it all comes with there equipment. so I am unsure...
by TijN
Sat Jun 15, 2013 11:05 am
Forum: NBN and other Fibre Services
Topic: NBN when can i Signup? If I know the cables are in
Replies: 13
Views: 9467

NBN when can i Signup? If I know the cables are in

Hey, just wanted to know, If i have seen the NBN cables go in about 3 months ago, but the NBN site still says not active yet. when should i be signing up? or do I have to wait for the NBN site to go purple? also, when I get an NBN connection and VOIP can I keep my old Telstra home line number as my ...
by TijN
Mon Jul 16, 2012 9:32 pm
Forum: Invoicing & billing
Topic: Plan "T8-1" 6month changes to 12month contract
Replies: 1
Views: 1532

Plan "T8-1" 6month changes to 12month contract

OK log into my account to change plan and i liked the plan T8-1, It states $0.00 plan change and 6month contract. New Service Contract Period: New 6 Months Contract Required Plan: T8-1 Cost Of Plan Change: $0.00 Download Limit: 25 GB Excess Download Charge: Shaped New Plan Line Speed: 8192/384 Month...