Search found 8 matches

by mrkeef
Mon Nov 21, 2016 5:35 pm
Forum: Mobile services
Topic: Provisioning Porting Me Out Without My REquest
Replies: 1
Views: 1325

Provisioning Porting Me Out Without My REquest

Hi, I have received three emails this afternoon which suggest that Exetel is porting me away from Exetel. I have not requested this. Can I get this cancelled please? The Emails are reproduced below. Hi, Thanks for your email(Your ticket number is - #10958576#), we will get back to you within the nex...
by mrkeef
Mon Mar 04, 2013 8:48 pm
Forum: HSPA connections
Topic: Lost my data connection
Replies: 1
Views: 3962

Lost my data connection

I've had a Galaxy S3 running for some time but I noticed that at some time in the last couple of days the data connection stopped working. As far as I know I didn't change anything.

Can you please point me to the correct APN settings?

Thanks
Keith
by mrkeef
Sun Apr 29, 2012 4:59 pm
Forum: VOIP
Topic: Obtaining VOIP Password
Replies: 2
Views: 1152

Re: Obtaining VOIP Password

I just found it. You have to look under VOIP-- Change VOIP Services.

Not exactly intuitive :-)

Keith
by mrkeef
Sat Apr 28, 2012 10:57 pm
Forum: VOIP
Topic: Obtaining VOIP Password
Replies: 2
Views: 1152

Obtaining VOIP Password

This is probably a silly question...

I recently upgraded the OS on my phone and I've lost my VOIP password. How can I recover it?

Thanks
by mrkeef
Fri Jul 29, 2011 2:57 pm
Forum: Mobile services
Topic: Gobal Roaming Charges
Replies: 5
Views: 606

Gobal Roaming Charges

I'm going overseas next week (Sri Lanka and India). I have registered for global roaming but can't see any information about call charges.

Can someone please give me the URL for the relevant page?

Thanks

Keith
by mrkeef
Tue Apr 13, 2010 3:41 pm
Forum: Mobile services
Topic: $300 to take my phone overseas
Replies: 3
Views: 569

$300 to take my phone overseas

How can Exetel justify a "deposit" of $300 to take my 3G phone overseas (I'm on a HSPA plan)?
by mrkeef
Mon Feb 15, 2010 1:42 pm
Forum: Mobile services
Topic: Problem getting connected
Replies: 11
Views: 980

Re: Problem getting connected

This is almost fixed. I now have a phone that works but the SIM for the data service is not working
by mrkeef
Sun Feb 14, 2010 4:07 pm
Forum: Mobile services
Topic: Problem getting connected
Replies: 11
Views: 980

Problem getting connected

I've been trying to get a HPSA data and phone service connected for the best part of a week and I don't seem to be getting anywhere. I think the problem is that the system has let me connect both a data only service for a USB modem and a phone service to the same number ported from another carrier. ...