Exetel customer help forum

Hi, I have received three emails this afternoon which suggest that Exetel is porting me away from Exetel. I have not requested this. Can I get this cancelled please? The Emails are reproduced below. Hi, Thanks for your email(Your ticket number is - #10958576#), we will get back to you within the nex...

I've had a Galaxy S3 running for some time but I noticed that at some time in the last couple of days the data connection stopped working. As far as I know I didn't change anything.

Can you please point me to the correct APN settings?

Thanks
Keith

I just found it. You have to look under VOIP-- Change VOIP Services.

Not exactly intuitive

Keith

This is probably a silly question...

I recently upgraded the OS on my phone and I've lost my VOIP password. How can I recover it?

Thanks

I'm going overseas next week (Sri Lanka and India). I have registered for global roaming but can't see any information about call charges.

Can someone please give me the URL for the relevant page?

Thanks

Keith

How can Exetel justify a "deposit" of $300 to take my 3G phone overseas (I'm on a HSPA plan)?

This is almost fixed. I now have a phone that works but the SIM for the data service is not working

I've been trying to get a HPSA data and phone service connected for the best part of a week and I don't seem to be getting anywhere. I think the problem is that the system has let me connect both a data only service for a USB modem and a phone service to the same number ported from another carrier. ...