Search found 32 matches

by WilliamsF1
Sun Jan 03, 2016 10:39 pm
Forum: Web site
Topic: Website
Replies: 2
Views: 2003

Website

Hi, I'm trying to use the website, but it appears to be broken for me. I'm trying to access the 'Billing/Admin' help tab. Once I click this link, it redirects me to the signin page & I enter in my details where it loads me to the previous screen. I click that link again & it asks me to do the exact ...
by WilliamsF1
Thu May 03, 2012 9:39 pm
Forum: Member facilities & usage meter
Topic: Update to a new plan?
Replies: 4
Views: 1621

Re: Update to a new plan?

I've tried that 'Renew plan' but it says I can't for my current service.

Back to my original question, why am I meant to pay $20 that I didn't have to in the past?
by WilliamsF1
Thu May 03, 2012 11:25 am
Forum: Member facilities & usage meter
Topic: Update to a new plan?
Replies: 4
Views: 1621

Update to a new plan?

Hi, I'm wanting to change plans as my existing contract of 12months has finished. I want to change to something different, but each one says I need to make a $20 payment for a new contract. My existing one has run out it's date & I thought once this happened, it would go back to $0. Why am I meant t...
by WilliamsF1
Mon Feb 08, 2010 11:45 am
Forum: ADSL connections
Topic: Reduced download speed
Replies: 5
Views: 604

Re: Reduced download speed

I swapped my modem with my sisters & now everything works fine. We have the same modem (Dynalink RTA1025W) but for some reason, it just didn't want to work on my PC any more. Annoying to say the least.
by WilliamsF1
Tue Feb 02, 2010 11:23 pm
Forum: ADSL connections
Topic: Reduced download speed
Replies: 5
Views: 604

Re: Reduced download speed

So, do I need to log a fault, or do I just reply to this thread?
by WilliamsF1
Mon Feb 01, 2010 5:14 pm
Forum: ADSL connections
Topic: Reduced download speed
Replies: 5
Views: 604

Re: Reduced download speed

Okay, here are the results: Monday, 4.36Pm Your current bandwidth reading is: 169.50kbps which means you can download at 21.19 KB/sec. from our servers. 28.8 kbps dial-up 33.6 kbps dial-up 53.3 kbps dial-up 56 kbps ISDN 128 kbps ISDN 169.5 kbps YOU 384 kbps DSL 768 kbps DSL 1000 kbps DSL 1500 kbps D...
by WilliamsF1
Mon Feb 01, 2010 12:06 pm
Forum: ADSL connections
Topic: Reduced download speed
Replies: 5
Views: 604

Reduced download speed

Hi, I'm posting here to see if I can resolve my recent broswing issues. About 2weeks ago my internet slowed down dramatically, to about dialup speed at times & then suddenly died. There was no physical change on my end, or any new software installed. Through exetel support, it was reconnected, but t...
by WilliamsF1
Mon Sep 22, 2008 7:53 pm
Forum: Products & services
Topic: Increases To Many ADSL1 Plan Allowances
Replies: 22
Views: 4564

Re: Increases To Many ADSL1 Plan Allowances

Kudos to Exetel for the welcome change...

Now I can go sick with downloads for the rest of the month.... :wink:
by WilliamsF1
Mon Aug 18, 2008 8:11 pm
Forum: Archived threads
Topic: ADSL1 1500/256 Plan Changes
Replies: 11
Views: 1336

Re: ADSL1 1500/256 Plan Changes

Nice, I've been expecting to be shaped, but after logging in & seeing the extra bandwidth available, it's a pleasant surprise :D
by WilliamsF1
Fri Jun 27, 2008 12:03 pm
Forum: Modem issues
Topic: Recommend a Modem/Router
Replies: 9
Views: 3560

Re: Recommend a Modem/Router

Ok, just following up & saying that I bought the Dynalink RTA1025W & after some frustration setting it up including abusing the modem, it works quite well. It's so much easier to just click on the internet icon to access the internet every time, instead of manually dialling up... & going online with...
by WilliamsF1
Thu May 01, 2008 11:56 am
Forum: Archived threads
Topic: New ADSL1 Plans/Naked ADSL2 Plans
Replies: 122
Views: 9239

Re:

ForumAdmin wrote: We'll make speed changes $11.00 up to the end of the month of April.
Okay, so mine has been changed & it's going all nicely. I'm wondering how many users took up this option (Also, how many people took it up, as a % of total users?)?
by WilliamsF1
Sun Apr 27, 2008 12:12 am
Forum: Modem issues
Topic: Recommend a Modem/Router
Replies: 9
Views: 3560

Re: Recommend a Modem/Router

Thanks for all your comments, I will look into each of the 4 or so models suggested. :D
by WilliamsF1
Thu Apr 24, 2008 9:56 pm
Forum: Anything else anyone wants to discuss
Topic: Forums upgrade
Replies: 19
Views: 2670

Re: Forums upgrade

I'm finding the new look forum difficult to navigate & don't really like browsing it. I suppose that, when you compare it to the older one, things stood out & were easy to find. With this one, nothing really seems defined as alot of like colours & fonts are being used. I tried to look for a differen...
by WilliamsF1
Wed Apr 23, 2008 10:20 pm
Forum: Archived threads
Topic: New ADSL1 Plans/Naked ADSL2 Plans
Replies: 122
Views: 9239

Re:

[quote="WilliamsF1"]I've just submitted my requested change of plan details. [/quote] Okay, so I submitted my 'Requested plan change' on the 7th of this month. Checking the status of the 'Plan change' still gives the result as 'Pending'. Is there any day, or time in particular that a user will be ab...