Search found 32 matches

by jazzyjames
Thu Nov 20, 2014 5:13 am
Forum: Invoicing & billing
Topic: Change mobile plan mid month
Replies: 1
Views: 2378

Change mobile plan mid month

Hi, This month I am about to massively exceed my mobile usage limits, which will possibly cost me hundreds of dollars. This was not foreseeable, my first child was unexpectedly born premature, he was not meant to be born until December, plus I also moved interstate this month, the combination of the...
by jazzyjames
Mon Jun 23, 2014 6:42 pm
Forum: Mobile services
Topic: Data reactivation after global roaming disabled
Replies: 1
Views: 1200

Data reactivation after global roaming disabled

For the third time in a row, after returning home from overseas, and disabling global roaming, mobile data has not been reactivated for my account. I'm going to have to create yet another support ticket to get it activated. What's the go? In future, should I just not bother disabling global roaming,...
by jazzyjames
Mon Oct 14, 2013 2:15 pm
Forum: Mobile services
Topic: WebSockets on Optus Network
Replies: 5
Views: 4562

Re: WebSockets on Optus Network

Sorry, I should have been clear.

I'm referring to mobile broadband. Specifically, I'm using the Optus "Internet" APN.
by jazzyjames
Sun Oct 13, 2013 12:38 am
Forum: Mobile services
Topic: WebSockets on Optus Network
Replies: 5
Views: 4562

WebSockets on Optus Network

Hi, I don't know what posting here can or will achieve, but somehow someone somewhere needs to let Optus know that they are preventing modern web applications from working on their network. I'm sure Exetel engineers have a much better opportunity than I do, though I wouldn't be surprised if they sti...
by jazzyjames
Tue Feb 26, 2013 8:32 pm
Forum: Invoicing & billing
Topic: International Roaming Invoicing
Replies: 1
Views: 1749

International Roaming Invoicing

Hi, I just received my weekly Exetel usage summary, and I am overseas so I've been using roaming a little bit. In my usage summary, I see this: International Roaming | 13 | 120 | $12.20 What does that mean? 13 of what? 120 of what? By my calculations, the costs look about right compared to my usage,...
by jazzyjames
Tue Sep 04, 2012 3:16 pm
Forum: Improvement & suggestions
Topic: Temporary Mobile Broadband connection while waiting
Replies: 1
Views: 3901

Temporary Mobile Broadband connection while waiting

I would pay a premium if Exetel offered temporary mobile broadband connections while waiting to get connected. I've just applied, my application has been rejected, now I need to get a Telstra service person out to connect my place, then I'm going to have to apply again, wait again etc etc. All the w...
by jazzyjames
Mon Jul 26, 2010 5:40 pm
Forum: Other
Topic: IPv6
Replies: 8
Views: 4273

IPv6

The intertubes are buzzing with people saying we have less than a year to implement IPv6: http://www.smh.com.au/technology/technology-news/less-than-a-year-until-internet-addresses-run-dry-20100726-10r83.html I found the FAQ forum post that said that Exetel have done upstream trials. But I'm wonderi...
by jazzyjames
Sat Jun 12, 2010 10:16 am
Forum: Anything else anyone wants to discuss
Topic: Browse history retention
Replies: 1
Views: 1042

Browse history retention

Hi Exetel, With the internet filtering I've always thought it was stupid waste of money because it's like putting a broken 10m 1 foot high fence across a 100m field, there are so many ways around it, through it, and over it. However, although there is a dark haze over what will actually and won't ac...
by jazzyjames
Wed May 12, 2010 9:49 pm
Forum: Anything else anyone wants to discuss
Topic: Thankyou
Replies: 8
Views: 2208

Thankyou

Just wanted to say I was pleasantly surprised by the John Lintons most recent email, such honesty and transparency is exactly why I choose Exetel and why I encourage everyone I know to choose Exetel.
by jazzyjames
Fri Apr 30, 2010 11:26 am
Forum: ADSL connections
Topic: Non P2P users
Replies: 2
Views: 253

Non P2P users

Dear Exetel, Totally hypothetically speaking, let's say Exetel had two pipes... two connections to the internet. Customers would be able to select which one they used as part of their plan. On one of the pipes would be one of those nifty bittorrent detecting boxes, though it wouldn't just shape bitt...
by jazzyjames
Thu Mar 11, 2010 3:51 pm
Forum: Products & services
Topic: Re: ADSL2 Unlimited Plans (For Exetel Users Only)
Replies: 230
Views: 32308

Re: ADSL2 Unlimited Plans (For Exetel Users Only)

I'm a "loyal Exetel customer", my loyalty has nothing to do with the types of plans that Exetel provides, though they are very good, or the price of plans that Exetel provides, though they are very good. My loyalty comes from the honesty and transparency that Exetel uses in its day to day business, ...
by jazzyjames
Tue Nov 17, 2009 4:46 pm
Forum: Member facilities & usage meter
Topic: GMail treats Exetel helpdesk emails as spam
Replies: 3
Views: 844

GMail treats Exetel helpdesk emails as spam

In case this is of any interest to Exetel staff, emails from the Exetel helpdesk system to me were treated as spam by GMail. I unmarked it as spam, not sure if that will bring it to the attention of Google engineers.
by jazzyjames
Tue Oct 06, 2009 9:14 am
Forum: ADSL connections
Topic: New Naked ADSL connection, no username or password
Replies: 5
Views: 302

Re: New Naked ADSL connection, no username or password

Hi Jason, I assume you used my IP address to determine my account? I posted that topic from my old Exetel account... I've just moved out of my last place, and my old flatmates are keeping the old Exetel connection. The modem/router is mine, and they haven't got a new one yet, so I took mine, plugged...
by jazzyjames
Mon Oct 05, 2009 11:10 pm
Forum: ADSL connections
Topic: New Naked ADSL connection, no username or password
Replies: 5
Views: 302

New Naked ADSL connection, no username or password

So, I've just got a new naked ADSL2 connection set up, the modem syncs fine. However, in the email sent to me from Exetel, the username and password I'm told to use is blank, this is from the email:
ADSL / members facilities Username:

ADSL / members facilities Password:
Am I missing something?
by jazzyjames
Wed Sep 16, 2009 11:17 am
Forum: VOIP
Topic: Mac OSX VoIP Software
Replies: 2
Views: 343

Mac OSX VoIP Software

I'm about to sign up to Exetel naked ADSL, and don't have a VoIP router or phone, at least initially I'll be using my Mac as a phone, and see how that goes. Anyone want to shed some light on the various Mac OSX VoIP clients out there? I'll try a few and document my findings here once I've found some...