Hi,
I want to cancel my service as I have moved to a different provider. How can this be done? I couldn't find anywhere on the web portal that suggested how to do this.
Thanks.
Search found 10 matches
- Wed May 04, 2016 8:15 pm
- Forum: Invoicing & billing
- Topic: How to cancel service?
- Replies: 5
- Views: 3572
- Thu Dec 27, 2012 8:58 am
- Forum: Mobile services
- Topic: Porting from Virgin - No Data - Calls Ok
- Replies: 2
- Views: 1577
Porting from Virgin - No Data - Calls Ok
Hi All, Recently have ported my mobile across from another Optus carrier to Extel M15 plan. I can make and receive calls ok but I am getting no luck in data (can't SMS , no Internet). I have used the www.unlockit.co.nz to ensure the APN is set correctly and also reset my Network settings on the devi...
- Thu May 17, 2012 8:55 am
- Forum: ADSL connections
- Topic: VIC Internet access down?
- Replies: 4
- Views: 1034
Re: VIC Internet access down?
Hi DESERTDUST
TechSupport have just "cleared the circuit" and looking ok now. They said that this would been affecting alot of users - has it worked for you?
TechSupport have just "cleared the circuit" and looking ok now. They said that this would been affecting alot of users - has it worked for you?
- Thu May 17, 2012 8:38 am
- Forum: ADSL connections
- Topic: VIC Internet access down?
- Replies: 4
- Views: 1034
VIC Internet access down?
Morning everyone, I am unable to access external sites - anyone else having problems? I am in St Kilda. Support Ticket # 5195563 Syncing and authenticating ok. I can access anything *.exetel.com.au nslookup resolves all DNS queries ---- Output from tracert ---- Tracing route to xx.xx.xx.xx over a ma...
- Thu Jul 21, 2011 10:34 am
- Forum: VOIP
- Topic: Unauthorised 401 Error
- Replies: 3
- Views: 1361
Unauthorised 401 Error
Hi Guys,
I have had a VOIP account for sometime but never been able to get it up. I have always recieved a 401 Unauthorised error. I get this on both my PC and iPhone. Appreciate if someone can please assit in helping me get my VOIP connection up and running.
Thanks in advance.
Cheers,
Tom
I have had a VOIP account for sometime but never been able to get it up. I have always recieved a 401 Unauthorised error. I get this on both my PC and iPhone. Appreciate if someone can please assit in helping me get my VOIP connection up and running.
Thanks in advance.
Cheers,
Tom
- Sun Oct 03, 2010 9:27 pm
- Forum: ADSL connections
- Topic: Naked ADSL2+ Dropouts - Please Help!
- Replies: 1
- Views: 653
Naked ADSL2+ Dropouts - Please Help!
hi all, i have been having dropouts for the past month. i am on a naked adsl 2+ plan. I have changed modems and attempted differnt configs but stil they persist. there are never any devices connected other than the modem connected. the issues appears to be intermittent i.e. today i had a non-doprout...
- Wed Sep 16, 2009 7:12 am
- Forum: ADSL connections
- Topic: Can only load exetel.com.au
- Replies: 17
- Views: 3402
Re: Can only load exetel.com.au
ok - looks like the issue is back again - woke up this morning and the same issue - this is really wierd
- Tue Sep 15, 2009 8:43 pm
- Forum: ADSL connections
- Topic: Can only load exetel.com.au
- Replies: 17
- Views: 3402
Re: Can only load exetel.com.au
im ok now - switching the modem off a couple times seems to have resolved the issue.
- Tue Sep 15, 2009 8:03 pm
- Forum: ADSL connections
- Topic: Can only load exetel.com.au
- Replies: 17
- Views: 3402
Re: Can only load exetel.com.au
Same here I can only get to the sites listed in this thread.
e.g.
Receive ping replies from ebay.com.au , www.news.com.au, however i recieve no replies from www.google.com.au
Im in Melbourne - St Kilda
not quite sure when it happened though it was some time this morning.
e.g.
Receive ping replies from ebay.com.au , www.news.com.au, however i recieve no replies from www.google.com.au
Im in Melbourne - St Kilda
not quite sure when it happened though it was some time this morning.
- Mon Mar 30, 2009 9:09 am
- Forum: ADSL connections
- Topic: No Sync Issue
- Replies: 1
- Views: 564
No Sync Issue
My naked ADSL is not syncing - has not been syncing since Friday afternoon, March 27. Every now and then the ADSL sync light lights up but i cannot authenticate and again after a while the syncing will start failing again. At the moment it still is not syncing. Modem has been reset a number of times...