Search found 4 matches

by cuttsy
Tue Feb 21, 2017 7:20 pm
Forum: ADSL connections
Topic: Slow internet and no home phone
Replies: 5
Views: 2096

Re: Slow internet and no home phone

How amazing. Telstra called and they have fixed the faulty home phone and internet already. Thank you for your quick response. Cuttsy
by cuttsy
Sun Feb 19, 2017 6:18 pm
Forum: ADSL connections
Topic: Slow internet and no home phone
Replies: 5
Views: 2096

Re: Slow internet and no home phone

Thank you Hima, I have replied to your email. Cuttsy
by cuttsy
Sun Feb 19, 2017 1:34 pm
Forum: ADSL connections
Topic: Slow internet and no home phone
Replies: 5
Views: 2096

Slow internet and no home phone

Hi, My speeds went from an average of 6Mps to 1Mps on the Friday night Feb 17th. The speed is still less than 1Mps and keeps cutting out completely. I reported it with a ticket a day ago but have had no reply. Now my home phone has stopped working, with no dial tone and excessive static. I have just...
by cuttsy
Sun Nov 06, 2016 7:07 pm
Forum: ADSL connections
Topic: No response from support
Replies: 7
Views: 2219

No response from support

I used the Helpdesk on 2nd November to report ADSL problems, mainly a huge speed reduction. My speed went from 6Mbps to less than 1Mbps last Wednesday 2nd. I have reset and rebooted the router, changed the filter, disconnected devices all to no avail. Now my phone line with Exetel has heaps of stati...