Exetel customer help forum

Hi, I am moving to a share house next week. And I have already applied to cancel my current ADSL service effective on 22th November. I will retain my VoIP and mobile services with Exetel. However I am not able to find a page to change my address in the Member Area. Would someone kindly give me a hin...

Hi, Currently I am using Naked ADSL (No contract) and VoIP services. The VoIP number was ported from Telstra before. I am moving in early November, from one exchange to another. In order to guarantee I can have zero down time for my parents, here is my plan: 1) Activate phone line from Telstra at ne...

Hi, I have been using VoIP for awhile, and had took me quite some time to get most of the settings correct. At the moment, what are working fine: 1) Make call to mobile, local, interstate and international number. 2) Receive call from mobile and international call. The major problem is I am able to ...

Hi, I am in Newcastle (WOLFE exchange). I am experiencing constance drop out every 15 minutes since 29th December night. The modem (Edimax AR-7084gA) is the only device connected to the phone line. And here are the things that I have done many times and do not resolve anything: 1) Shut the modem dow...

Hi, I am using ADSL2+ bundle with phone (02 9xxx xxxx). And also subscribed with VoIP (02 80xx xxxx). My contract has just ended. I am thinking of changing to Naked ADSL2+ and pay extra $5.00 for having 2 numbers on my VoIP service. I would like to know: 1) Is it possible to port my (02 9xxx xxxx) t...

Hey guys, I am asking this for my friend. He has just moved into to a apartment. And he has called 12722123 to check for the phone line number from his home and with the number with him at the moment. He wants to apply for the Naked ADSL2 service. What I want to ask is, 1) He can call 12722123 from ...

Are you happy with the service? Although I understand changing from 512k to 12M will not change much for the loading time of those web pages, subconsciously I still expect web page will pop up before I release the "Enter Key". Generally, everything is good and very stable until now. But have to wai...

3 hours ago, I am still with my ADSL1. Now, I am on ADSL2+ (9th September, 2008)(Both my ADSL1 and 2+ service are with Exetel). And I would like to share a little bit to those who are thinking of changing from ADSL1 to ADSL2+. First, you should understand, ADSL is not pure mathematics like 1 + 1 = 2...

It will be interesting to see how much would TVB charge for redistributing their TV programs. It is because in all the capital cities in Australia, TVB has their own satellite TV broadcast network charge from around $45 to $75, which depended on do you have to rent a satellite dish from them. And th...