Search found 159 matches

by MCCMikey
Sat Dec 18, 2010 2:23 am
Forum: ADSL connections
Topic: 8192/384 what i'm paying for?
Replies: 25
Views: 2610

Re: 8192/384 what i'm paying for?

It's hard to tell when this will happen. My home connection gets the full 8mbps. One of my customers also gets about 6mpbs and he's a fair way from the exchange. However, another customer in the same town got a connection like yours, and in the end we decided to move to BigPond Business so we could ...
by MCCMikey
Thu Nov 04, 2010 9:21 am
Forum: Modem issues
Topic: Tenda W300D
Replies: 5
Views: 3124

Re: Tenda W300D

In rare instances, changing your Exetel IP in user facilities can fix weird problems. I had one recently where two Billion modems - the customers and one of my loaners - would connect, sit there for 1 minute, and reboot. Changing the IP fixed that. Unfortunately it's happened to the same customer tw...
by MCCMikey
Sat Oct 16, 2010 2:13 pm
Forum: HSPA connections
Topic: New HSPA Plans
Replies: 59
Views: 9691

Re: New HSPA Plans

If you use the default E169 firmware (also works on E160s) you get an extra "voice" tab.

See http://picasaweb.google.com.au/CCCMikey ... 7450616306
by MCCMikey
Fri Oct 08, 2010 10:42 am
Forum: Email issues
Topic: Email not available outside exetel network?
Replies: 6
Views: 2233

Re: Email not available outside exetel network?

If you have trouble hopping between networks, one easyish solution is to get a gmail address, get it to fetch your other email, and get it to impersonate that other email address. Their outgoing server uses SSL so it gets around ISP-level blocks for email sending. (And it kills your SPAM and reduces...
by MCCMikey
Tue Sep 28, 2010 9:38 pm
Forum: ADSL connections
Topic: Modem won't connect at 8192
Replies: 23
Views: 1226

Re: Modem won't connect at 8192

You can also try unplugging assorted appliances :) I have a portable CD burner, and when I plug it in it drops my ADSL out intermittently. (SNR drops to about 5-7dB instead of 13dB.)
by MCCMikey
Tue Sep 28, 2010 12:50 am
Forum: VOIP
Topic: SOLVED: 7404VNPX outbound local calls engaged
Replies: 18
Views: 3168

Re: 7404VNPX outbound local calls engaged

Exetel does not support Billion routers. You'll probably need to find another VoIP service provider, or buy a NetComm product.
by MCCMikey
Fri Sep 24, 2010 10:44 pm
Forum: HSPA connections
Topic: Net Usage Item - how to fix for PAYG accounts
Replies: 0
Views: 797

Net Usage Item - how to fix for PAYG accounts

Hi :) Has your Net Usage Item just gone orange showing NaN%? Exetel has changed the way the usage is presented, removing the notion of Included and Additional usage on PAYG plans. This means that in order to get a green bar, you need to decide what you want your 'limit' to be. If you like the old 10...
by MCCMikey
Thu Aug 05, 2010 1:17 pm
Forum: Fax via ADSL
Topic: Faxes busted again?
Replies: 4
Views: 5394

Re: Faxes busted again?

Hard to justify an increase in price on this service given how touchy it is. Have just provisioned two numbers, and as yet no receipt of sent faxes, and no confirmation of faxes sent from my own email-to-fax service to these or my own numbers. Think I'll have to go back to utbox. Edit: There appears...
by MCCMikey
Thu Aug 05, 2010 11:24 am
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 9024

Re: New User Passwords

While it might be a bit late for you, it seems to be possible to access customer's PCs and modems even when they're on a blocked page IP. My PCHelpWare thing worked fine. http://www.uvnc.com/pchelpware/index.html - made changing passwords easy :) . I think Exetel hosted accounts are viewable as well...
by MCCMikey
Wed Aug 04, 2010 4:25 pm
Forum: ADSL connections
Topic: Strange outage occurring?
Replies: 0
Views: 559

Strange outage occurring?

Hi :)

I have a customer whose modem stays connected for about one minute, but then loses connectivity without losing sync. I also can't ping my own modem which is unusual- I'm not home at the moment.

Is there a strange outage happening?

Cheers, Mike.
by MCCMikey
Tue Aug 03, 2010 12:31 am
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 9024

Re: New User Passwords

Had my first call just before midnight tonight from someone who has changed their user password and now modem can't log on. Fixed via SMS :)
by MCCMikey
Mon Aug 02, 2010 2:05 pm
Forum: VOIP
Topic: VOIP Caller ID's
Replies: 30
Views: 4501

Re: VOIP Caller ID's

I think there is an issue with their wholesaler not supporting CallerID masking, but as I only deal in ADSL1 I could be out of touch in this regard.
by MCCMikey
Mon Aug 02, 2010 10:42 am
Forum: Web site
Topic: New User Passwords
Replies: 37
Views: 9024

Re: New User Passwords

Please be advised it this is not actioned within 3 days of receiving this email, your members facility password will be re-generated by Exetel. How will the user be advised of this new password? I guess the current risk is that someone manages to hack the forum or some other Exetel facility. If the...
by MCCMikey
Sun Jul 25, 2010 12:31 pm
Forum: Member facilities & usage meter
Topic: Testing Required for the New Members
Replies: 39
Views: 6983

Re: Testing Required for the New Members

May or may not be related, but a MoIP application submitted yesterday did not produce an email.
by MCCMikey
Fri Jul 23, 2010 10:39 am
Forum: Web space, mirror & blog services
Topic: Name Server details
Replies: 4
Views: 2047

Re: Name Server details

Not sure if it's possible or not, but you may be able to get the DNS registrar (Crazy Domains) to forward the domain to your Exetel free hosting.