Exetel customer help forum

This is not working for me on HTC tattoo with android 1.6. I get the error 'the application has stopped unexepectedly. Please try again' If I try again, same thing. I tried all sorts of stuff with putting in the +61 or not.. doesn't work Help plz

Any news? Been waiting for my MOIP.

Yes I had done that over the phone. I guess I should have mentioned..

Anyway problem seems to be fixed again. What an odd thing.

Hm I am back home now (in Pyrmont, Sydney) and it is no longer connecting to 3G again.. maybe it's something wrong at my exchange?? Please help me exetel.

Hm yes I guess I should get something to test my SIM in the future. All my family's phones are locked to other networks..

Anyway the issue was resolved today

Everything worked fine until about 4 days ago. For some reason when setting the phone to WCMDA/3G only ( I have htc tattoo and I didn't change anything ) then when trying to connect to the Optus network, I get the error "conection to this network from this sim card is not allowed". If I then change ...

Problem seems to have gone away.

I am on htc tattoo with android 1.6/ I realised that when I am connected to the internet and the 3g icon is up, receiving calls is very sketchy. Most of the time they don't get through and the other party gets the busy signal. As soon as I turn off the internet, I can receive calls immediately and 1...

Also if I use my mobile phone with voip account and attempt calling another mobile number, exactly the same problem. So it seems it is something to do with the exetel VOIP.

Very odd problem. Calling from softphone is fine, but using my v220 ata, i get busy signal just as the mobile starts ringing. This makes no sense. Also this only started happening very recently. Can anyone help me understand this? Very rarely, a call will get through the ata. Maybe once in 50 attemp...

When calling mobile number I keep getting busy signal. Sometimes the mobile rings while I get busy signal at my end, other times it doesn't even ring. Any idea what is going on? Calling landline numbers is fine. Could it be some issue with the codecs?

Well it seems there are some serious problems to do with calling mobiles. Sometimes when I speak into the mobile (when received a call from exetel VOIP) I hear my own voice in the receiver, and the exetel VOIP doesn't get any audio. Sometimes calling doesn't work at all - I get busy signal for some ...

I have this problem now. It is still not fixed ..? It's been about a month I see. Hm.

I have this problem as well !

At the moment no matter which client I use (sipagent, 3cxphone or vippie) when trying to call a mobile, it hangs up just as the other mobile starts ringing. What is going on?
Once or twice it worked somehow, then immediately broke again..