Exetel customer help forum

Can anyone who has posted about this issue provide a couple of speed tests showing the difference in speed between peak and off peak?

This one will work with both Windows XP and Windows 2000 (and IIRC also Win98 & ME).

Click on Start->Run
Type in 'inetwiz' and click on OK
Select "I connect using a LAN connection" and click on Next
Make sure all the proxy options are unselected and click on Next/Finish

That should fix it

Yes, don't use copys of DVD's. Its illegal. Well, that depends on how copyright law is interpreted. I believe changes have been made that allow you to make duplicate copies of movies you have legally bought, as long as it is in a different format. Even so, it's one that we would be hesitant to answ...

Reverse DNS is simply changing the DNS entries so it doesn't appear as an Exetel address - and can be changed to your domain. Your router configuration should not need to be changed, it is something that will change automatically;

Maz, Can you please confirm the sync speed that your router reports? And can you also please try tracerouting the game server, as well as google, so that the point that the packet loss occurs can be identified? Churning to another service provider may not necessarily help your situation, particularl...

The long and short of it is that, even on ADSL2, if you're getting those sync speeds you're doing well! ADSL2+ is theoretically capable of 24 mbit speeds. To achieve these sorts of speeds, you'd have to move into a home next door to the exchange and have the phone cable routed so that it's the short...

It's not necessarily Exetel's job to advise your previous supplier. The previous provider will receive a 'loss report' shortly after advising them that you have churned. This should serve as sufficient notification that your account with the previous provider should no longer remain active. This los...

Have you both performed isolation tests to confirm that there isn't something in your equipment causing interferance?

outbush wrote:I don't see much point in getting Gigabit equipment as you certainly wont reach those speeds unless you have a fast cable connection.

The Gigabit is not for the Internet connection, it's for my internal network.

Corey, My understanding is that speedtest.net should be avoided as a reliable source of speed. I've just done a speed test here using speedtest.net after a router upgrade, and I can confirm that it is about as useful for testing speed as a thermometer is for measuring out a teaspoon of butter. I've ...

There's no real disadvantage in using a 'softphone' setup, except that you will be tied to your PC.

A router with a built in ATA will give you the flexibility to add a standard phone to your setup if you so choose, so I would probably recommend this option for the extra flexibility.

We'll probably need a bit more information to try and diagnose this issue.

Firstly, what is the speed of the plan you are currently on?

Secondly, have you been noticing any other performance issues with your internet connection?

I think you've misunderstood what you've quoted. There is no part that says your old phone service will still be usable once it has been cut over, only that "Your Long Distance and local calls will remain with your current provider until your ADSL and telephone line service is transferred", "an imme...

Just to clarify the situation because some people have difficulty finding the options ... if you want to sign up for this service, log into the User Facilities and go to 'Hosting'. You will have the option there under domain hosting to apply for this facility.

Just curious, is the NB6+4W in any way superior over say the NB6W? The NB6+4W has 4 Ethernet ports as opposed to just 1. Difference is probably about $10-$15 from retail stores. Again, I think having an all in one device is better. So why risk being an ethernet port or 2 short? There is one reason ...