Search found 8 matches

by brenroy
Mon Jul 11, 2016 9:13 pm
Forum: Mobile services
Topic: International roaming charges
Replies: 10
Views: 2628

International roaming charges

Could someone enlighten me on why when I travel overseas I come back with roaming charges on my account for the number 8880000000000 or something similar? I turn data roaming off on the phone and last time turned off data completely. I also turned off iMessage (I'm using an iPhone). I do not make ph...
by brenroy
Fri Feb 18, 2011 8:27 pm
Forum: Telephone issues
Topic: swapped from naked plan
Replies: 12
Views: 3308

Re: swapped from naked plan

roby wrote:i am being told it should all be working by the end of next week
Exetel have been great
Still can't get my wireline usage, although the wireline section of the manage services section has been updated. How long still until we can check our wireline usage?
by brenroy
Thu Feb 10, 2011 5:41 pm
Forum: Telephone issues
Topic: swapped from naked plan
Replies: 12
Views: 3308

Re: swapped from naked plan

roby wrote:i am being told it should all be working by the end of next week
Exetel have been great
Thanks for that, yes I agree, I have had good service from Exetel for over 5 years.
by brenroy
Wed Feb 09, 2011 8:19 pm
Forum: Telephone issues
Topic: swapped from naked plan
Replies: 12
Views: 3308

Re: swapped from naked plan

My line has now been activated back from naked adsl two to the new plan. Phone line is working but was wondering how long it will be for the settings for it to be in the user facilities I also still have the same situation and was wondering if there had been any progress in fixing it. I would like ...
by brenroy
Tue Feb 01, 2011 3:52 pm
Forum: ADSL connections
Topic: Naked switchover
Replies: 13
Views: 891

Re: Naked switchover

I have also switched over from naked to OCV200 and I'm still waiting for my PSTN line. Also in my users facilities it shows my plan as OCV200 but it also notes an off peak period. I didn't think that an off peak period applied to these plans. Also it hasn't updated my contract status which still sho...
by brenroy
Thu Dec 30, 2010 6:29 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 28223

Re: Naked users forgotten?

If I change from the naked service to one with the PSTN line would I be able to have the number of the service before it went naked? I know my present account name uses this number, but I'm not sure if the number was returned to the pool of numbers when I went naked.
Thanks
by brenroy
Thu Jul 09, 2009 9:17 pm
Forum: VOIP
Topic: extra VOIP number on new ADSL2 account
Replies: 2
Views: 345

extra VOIP number on new ADSL2 account

I set up an naked ADSL2 account last month and applied for a local (024 -Wollongong) VOIP number. When I checked on the members tool site I discovered that exetel has also issued a Sydney number (028) as well. Can I cancel the Sydney number because I don't really need it, or is it attached the ADSL2...
by brenroy
Mon Dec 22, 2008 12:18 pm
Forum: VOIP
Topic: Changing DID number from city to another
Replies: 0
Views: 406

Changing DID number from city to another

When I originally applied for a voip DID through my HSPA account there were no Newcastle DIDs available so I took a Sydney number. Is it possible to change that now to a Newcastle DID now that they are available? I also have the option of taking up a DID number with my ADSL service. Would that be an...