Search found 8 matches
- Mon Jul 11, 2016 9:13 pm
- Forum: Mobile services
- Topic: International roaming charges
- Replies: 10
- Views: 2815
International roaming charges
Could someone enlighten me on why when I travel overseas I come back with roaming charges on my account for the number 8880000000000 or something similar? I turn data roaming off on the phone and last time turned off data completely. I also turned off iMessage (I'm using an iPhone). I do not make ph...
- Fri Feb 18, 2011 8:27 pm
- Forum: Telephone issues
- Topic: swapped from naked plan
- Replies: 12
- Views: 3363
Re: swapped from naked plan
Still can't get my wireline usage, although the wireline section of the manage services section has been updated. How long still until we can check our wireline usage?roby wrote:i am being told it should all be working by the end of next week
Exetel have been great
- Thu Feb 10, 2011 5:41 pm
- Forum: Telephone issues
- Topic: swapped from naked plan
- Replies: 12
- Views: 3363
Re: swapped from naked plan
Thanks for that, yes I agree, I have had good service from Exetel for over 5 years.roby wrote:i am being told it should all be working by the end of next week
Exetel have been great
- Wed Feb 09, 2011 8:19 pm
- Forum: Telephone issues
- Topic: swapped from naked plan
- Replies: 12
- Views: 3363
Re: swapped from naked plan
My line has now been activated back from naked adsl two to the new plan. Phone line is working but was wondering how long it will be for the settings for it to be in the user facilities I also still have the same situation and was wondering if there had been any progress in fixing it. I would like ...
- Tue Feb 01, 2011 3:52 pm
- Forum: ADSL connections
- Topic: Naked switchover
- Replies: 13
- Views: 967
Re: Naked switchover
I have also switched over from naked to OCV200 and I'm still waiting for my PSTN line. Also in my users facilities it shows my plan as OCV200 but it also notes an off peak period. I didn't think that an off peak period applied to these plans. Also it hasn't updated my contract status which still sho...
- Thu Dec 30, 2010 6:29 pm
- Forum: Improvement & suggestions
- Topic: Naked users forgotten?
- Replies: 292
- Views: 29588
Re: Naked users forgotten?
If I change from the naked service to one with the PSTN line would I be able to have the number of the service before it went naked? I know my present account name uses this number, but I'm not sure if the number was returned to the pool of numbers when I went naked.
Thanks
Thanks
- Thu Jul 09, 2009 9:17 pm
- Forum: VOIP
- Topic: extra VOIP number on new ADSL2 account
- Replies: 2
- Views: 365
extra VOIP number on new ADSL2 account
I set up an naked ADSL2 account last month and applied for a local (024 -Wollongong) VOIP number. When I checked on the members tool site I discovered that exetel has also issued a Sydney number (028) as well. Can I cancel the Sydney number because I don't really need it, or is it attached the ADSL2...
- Mon Dec 22, 2008 12:18 pm
- Forum: VOIP
- Topic: Changing DID number from city to another
- Replies: 0
- Views: 419
Changing DID number from city to another
When I originally applied for a voip DID through my HSPA account there were no Newcastle DIDs available so I took a Sydney number. Is it possible to change that now to a Newcastle DID now that they are available? I also have the option of taking up a DID number with my ADSL service. Would that be an...