Search found 510 matches

by William M
Mon Nov 22, 2010 4:34 pm
Forum: Fax via ADSL
Topic: Non-conforming PDF Generators
Replies: 0
Views: 4678

Non-conforming PDF Generators

Below is a list of PDF generators that have been identified as non-confirming to the Adobe PDF specification. - ScanWizard 5 - BCL easyPDF 5.00 The best attempt will be made by the Exetel software to correct or ignore non-conforming entries when submitted but due to the incorrect format replication ...
by William M
Thu Nov 18, 2010 11:39 am
Forum: Other
Topic: MOIP
Replies: 6
Views: 2242

Re: MOIP

Hi,

Unfortunately the ExeMOIP application isn't compatible with the Symbian S60 5th Edition OS that is installed on the N97.

Cheers
by William M
Thu Oct 28, 2010 9:01 am
Forum: SMS via ADSL
Topic: Virtual Mobile 'HTTP-POST' Notification Not Working?
Replies: 28
Views: 13545

Re: Virtual Mobile 'HTTP-POST' Notification Not Working?

Hi,

Currently we are still working with our provider to identify the issue with the ">" character.

Cheers
by William M
Tue Oct 12, 2010 8:58 am
Forum: SMS via ADSL
Topic: Virtual Mobile 'HTTP-POST' Notification Not Working?
Replies: 28
Views: 13545

Re: Virtual Mobile 'HTTP-POST' Notification Not Working?

Hi,

Yes it does work.
I suggest you email residentialsupport@exetel.com.au with your details for more information.
by William M
Tue Oct 05, 2010 3:02 pm
Forum: SMS via ADSL
Topic: SMS Charges and 1st October 2010
Replies: 4
Views: 5534

Re: SMS Charges and 1st October 2010

Hi, I can understand the confusion. On September 6th, 2010 an email was sent advising that prices were to increase to $0.10 per 160 characters. This was followed be an email on September 13th, 2010 advising prices would be instead set to $0.07 per 160 characters. Any messages incorrectly charged on ...
by William M
Tue Oct 05, 2010 2:26 pm
Forum: SMS via ADSL
Topic: SMS Charges and 1st October 2010
Replies: 4
Views: 5534

Re: SMS Charges and 1st October 2010

Hi, The invoice you received on October 1st, 2010 reflects the charges for SMS messages sent in September 2010. So this means messages sent to Australian mobile carriers are charged at $0.05 per 160 characters. Unfortunately from October 4th 2010 you should notice, if you have sent any messages, tha...
by William M
Tue Oct 05, 2010 9:07 am
Forum: SMS via ADSL
Topic: SMS coming from 61
Replies: 1
Views: 4973

Re: SMS coming from 61

Hi, As you are reporting a fault, which requires the exchange of personal information which can't be discussed on a public forum you will need to send an email to residentialsupport@exetel.com.au with the times that you have sent your SMS messages, your account details, the numbers you have already ...
by William M
Tue Oct 05, 2010 9:03 am
Forum: Fax via ADSL
Topic: Faxes to 1800 numbers
Replies: 1
Views: 4867

Re: Faxes to 1800 numbers

1800 are not blocked.

I suggest you forward the error your received to Residential Support for further advice.

Cheers
by William M
Mon Sep 27, 2010 3:12 pm
Forum: SMS via ADSL
Topic: SMS Coming from +61427895844
Replies: 2
Views: 5333

Re: SMS Coming from +61427895844

Hi,

Apologies for the delay. There hasn't been an influx of the error you've reported.
Can you advise if the issue is still ongoing?

Cheers
by William M
Thu Sep 23, 2010 5:34 pm
Forum: Fax via ADSL
Topic: Porting existing number to inbound Fax->Email number
Replies: 5
Views: 5707

Re: Porting existing number to inbound Fax->Email number

Hi,

As sales has advised, it is not possible. Unfortunately there is no way forward from here.

Cheers
by William M
Thu Sep 23, 2010 8:46 am
Forum: Archived threads
Topic: Fax server down again?
Replies: 5
Views: 1203

Re: Fax server down again?

Hi,

I can report that issue has been resolved.

Apologies for any inconvenience.

Cheers
by William M
Tue Sep 21, 2010 9:33 am
Forum: SMS via ADSL
Topic: ExeSMS v2.2 application opening error
Replies: 6
Views: 6199

Re: ExeSMS v2.2 application opening error

Hi,

One of our developers is currently looking into a solution to the issue you raised. He shall respond as soon as a he finds further information.

Cheers
by William M
Wed Sep 15, 2010 12:12 pm
Forum: SMS via ADSL
Topic: Outlook Mobile Service Account for OL10
Replies: 1
Views: 5297

Re: Outlook Mobile Service Account for OL10

Hi gondy, Unfortunately the Web Service they're referring to different to the Web Service we provide The link below specifies the Web Services Microsoft refers too for Outlook 2007 which I would assume is the same or similar to 2010. http://messaging.office.microsoft.com/HostingProviders.aspx?src=O1...
by William M
Mon Sep 06, 2010 11:17 am
Forum: SMS via ADSL
Topic: Can the authorised mobile number be seen on an SMS
Replies: 1
Views: 4971

Re: Can the authorised mobile number be seen on an SMS

Hi,

Not sure if this is what you're asking, but unless you've set the "Sender" as your mobile number, then no, there is no way that the receiver can identify your authorised mobile number.

Cheers
by William M
Thu Sep 02, 2010 2:37 pm
Forum: Archived threads
Topic: Fax server down again?
Replies: 5
Views: 1203

Re: Fax server down again?

Hi,

I can identify a delay with faxes yesterday, but no outage.

Cheers