Search found 30 matches

by shute
Wed Nov 20, 2013 12:32 am
Forum: Telephone issues
Topic: combined use of land line and VOIP
Replies: 3
Views: 7479

combined use of land line and VOIP

This is about my business land line and ADSL but sorry I use my residential account to log in because I couldn't log in via business one. I'm about to relocate my office to a new address and need to apply for a new plan as it's in another suburb. I'm planing to use plan SMB 01 and get confused about...
by shute
Sun Oct 13, 2013 12:25 pm
Forum: ADSL connections
Topic: Low internet speed
Replies: 1
Views: 21576

Low internet speed

Exetel has arranged their supplier to fix up our telephone line about 2 weeks ago, when the line was failed and no signal at all. The phone and internet recovered on the day of fixing and download speed was 6Mbps as usual. The download speed, however, has been dropped dramatically ever since to belo...
by shute
Wed Jul 24, 2013 9:52 pm
Forum: Anything else anyone wants to discuss
Topic: How to change to a plan not listed
Replies: 7
Views: 4314

Re: How to change to a plan not listed

Hi Shu, It's not really possible to change from an Optus based plan, to an AAPT based plan without significant cost and downtime, hence why this option is not available to you. Is there a reason for the change? James Thanks James. The reason is that we found we don't need the landline any more. Can...
by shute
Sun Jul 21, 2013 9:16 pm
Forum: Anything else anyone wants to discuss
Topic: How to change to a plan not listed
Replies: 7
Views: 4314

How to change to a plan not listed

Hi there,

My current plan is OCV200, and I'd like to change to AAPT1 which is not listed in the fercility page. How can I have that happen?

Thanks.

Shu
by shute
Tue Feb 01, 2011 9:37 am
Forum: ADSL connections
Topic: New Plan not started
Replies: 6
Views: 741

Re: New Plan not started

Thanks freyja, this is all I've got. TO MR --- Thank you for upgrading your naked ADSL2 to bundled ADSL2 and telephone line rental service (including all local and long distance calls) from Exetel Pty Ltd. You will receive updates on the progress of your application via email to this address: -----@...
by shute
Tue Feb 01, 2011 12:29 am
Forum: ADSL connections
Topic: New Plan not started
Replies: 6
Views: 741

New Plan not started

Hi Exetel support team,

I changed my Naked ADSL plan to a new plan with phone line and was supposed to have the new plan started from Feb 1st.

Nothing happened so far and the status is still "pending" in my user facility.

Anyone can help?

Thanks.

Shu
by shute
Sun Dec 27, 2009 2:42 pm
Forum: ADSL connections
Topic: blocked because somebody else has over the limit, not me!
Replies: 2
Views: 1156

Re: blocked because somebody else has over the limit, not me!

Tried and worked.

Thank you so much lukeb! Merry xMas.
by shute
Sat Dec 26, 2009 9:37 pm
Forum: ADSL connections
Topic: blocked because somebody else has over the limit, not me!
Replies: 2
Views: 1156

blocked because somebody else has over the limit, not me!

When I tried to access Internet I was redirect to the blocking page which shows I had used more than my monthly limit. however, the usage diagram shows as if it's a plan with 12G limit pick time, while mine is 18G. when I tried to recover it, it said the number I provided isn't correct. It looks lik...
by shute
Sun May 03, 2009 11:04 am
Forum: VOIP
Topic: No Melbourne DIDs available?
Replies: 7
Views: 440

Re: No Melbourne DIDs available?

Same here. Waiting for Mel. DID.
by shute
Tue Oct 14, 2008 9:47 am
Forum: ADSL connections
Topic: exceed limit
Replies: 2
Views: 433

Re: exceed limit

Oh, that is why:)
by shute
Tue Oct 14, 2008 9:25 am
Forum: ADSL connections
Topic: exceed limit
Replies: 2
Views: 433

exceed limit

Hi there,

I have accidentally exceeded the monthly limit on peak hours, and I noticed the diagram of usage of off-peak hours turned black. What does that mean?

Thanks.

Shute
by shute
Sun Aug 31, 2008 9:46 am
Forum: ADSL connections
Topic: Low speed after changing IP VIC
Replies: 17
Views: 3286

Re: Low speed after changing IP VIC

Spyke wrote:
It's not a good idea to post phone numbers on any forum on the net. If I was you I would edit out some of the numbers.

Thanks Spyke:)
by shute
Sun Aug 31, 2008 9:13 am
Forum: ADSL connections
Topic: Low speed after changing IP VIC
Replies: 17
Views: 3286

Re: Low speed after changing IP VIC

Exactly the same problem here.

Please help.

ps. the new ip address is the same with the ip address of gateway. strange.
by shute
Fri Dec 21, 2007 9:58 pm
Forum: Archived threads
Topic: download slower than upload, while both are slow
Replies: 3
Views: 508

David,

The change works, thank you very much!




CoreyPlover,

Thank you for you reply. kbps or kb/s, I really have no idea:) just copying from the site. these tech. terms are really annoying.
by shute
Wed Dec 19, 2007 6:43 pm
Forum: Archived threads
Topic: download slower than upload, while both are slow
Replies: 3
Views: 508

download slower than upload, while both are slow

Hi All, Just have ADSL2+ connected after a 'long' time of waiting. Then I found that the speed is not as fast as it should be. --------------------------------- speedtest.net reports download around 200kb/s while upload around 550 kb/s, supprisingly. ----------------------------------- ozspeedtest.c...