Search found 14 matches

by hardya
Tue Nov 01, 2011 7:01 pm
Forum: Products & services
Topic: ADSL Plans/$10 - $25 Per Month Discounts
Replies: 161
Views: 45054

Re: ADSL Plans/$10 - $25 Per Month Discounts

Hi Everyone, Currently on my 'member facilities' page, I have the option (under 'Manage Services') to C'hange Service' to the new OT-series plans (e.g. OT-10, OT-20 etc). There is currently no option to switch to an OF-series plan (with telephone calls included). Is this likely to become available a...
by hardya
Wed Jan 19, 2011 4:03 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 72069

Re: Price Increase For Out Of Contract Customers - Continued

The equivalent of an OVC10-plan for those of us not on naked would be warmly welcomed. Or even with less or zero data included. e.g. $50/month for zero data ($1/GB) with included local/national/OptusMobile calls would be great. Despite those complaining about the continuous changes of plans, I reall...
by hardya
Sun Jan 02, 2011 10:24 pm
Forum: Products & services
Topic: Price Increases For Out Of Contract Customers
Replies: 436
Views: 71254

Re: Price Increases For Out Of Contract Customers

Just a note for Admin, on the main ADSL2 pricing page, Naked ADSL2 tab (http://www.exetel.com.au/a_plan_pricing_adsl2_new.php), the 'OCV' plans appear to have been mislabelled as 'OT' plans (though correct plan labels appear when you click on 'order' and proceed further).
by hardya
Sun Jan 02, 2011 10:17 pm
Forum: Products & services
Topic: Price Increases For Out Of Contract Customers
Replies: 436
Views: 71254

Re: Price Increases For Out Of Contract Customers

mark4323 wrote:
ForumAdmin wrote: Do you work for Exetel? If that is the company's idea of 'customer relations' it will certainly cease to exist
Take it easy dude, you were getting an honest and frank opinion, unlike the spin-doctored crap many other telcos/ISPs try to feed us
by hardya
Sun Jan 02, 2011 10:15 pm
Forum: Products & services
Topic: Price Increases For Out Of Contract Customers
Replies: 436
Views: 71254

Re: Price Increases For Out Of Contract Customers

Is there any way of changing (possibly through applying for a new service, as it is not an option in user facilities) from ADSL2 with Telephone (Plan OTA out-of-contract) to ADSL2 "Naked" OCV200 Plan 12 month contract (which comes with a non-crippled phone anyway) AND to keep my existing phone numbe...
by hardya
Mon May 11, 2009 6:25 pm
Forum: Fax via ADSL
Topic: Fax to e-mail - Only 1 x 02 SYD DID number left
Replies: 4
Views: 867

Re: Fax to e-mail - Only 1 x 02 SYD DID number left

Currently nil 02 (Sydney) numbers left for fax-to-email (only Melbourne and Brisbane numbers available to choose from)
by hardya
Fri May 08, 2009 12:05 am
Forum: Fax via ADSL
Topic: Fax to e-mail - Only 1 x 02 SYD DID number left
Replies: 4
Views: 867

Fax to e-mail - Only 1 x 02 SYD DID number left

Fax to e-mail - Only one 02 Sydney DID number left to choose from, will more become available? :D
by hardya
Mon Nov 10, 2008 12:36 am
Forum: Anything else anyone wants to discuss
Topic: "Negativity/"Sh**storm" On 'Whirlpool'
Replies: 60
Views: 12932

Re: "Negativity/"Sh**storm" On 'Whirlpool'

I am not sure what the riff-raff on Whirlpool want. No price increases ever again for the rest of their lifetime? Crikey, the $3.00 admin fee is really only a relatively small price to pay when Exetel continue to offer such great value plans. I recently moved from Powertel ADSL2 (with Telstra PSTN) ...
by hardya
Sun Nov 02, 2008 11:06 pm
Forum: Invoicing & billing
Topic: Changing Account Holder Name on Invoices
Replies: 3
Views: 970

Changing Account Holder Name on Invoices

Is it possible to change Account Holder Name on Invoices for ADSL2? I have changed the 'contact name' and contact phone number details within the member facilities area, however the invoices still display the original account holder name on them. Or does it technically have to remain in the original...
by hardya
Tue Oct 14, 2008 4:11 pm
Forum: Products & services
Topic: Migration Path For AnyPhone Plan Users
Replies: 36
Views: 7176

Re: Migration Path For AnyPhone Plan Users

Are the ANYPHONE plans any closer to reality? Or has Optus baulked at the idea?
by hardya
Tue Sep 30, 2008 8:12 am
Forum: Products & services
Topic: Migration Path For AnyPhone Plan Users
Replies: 36
Views: 7176

Re: Migration Path For AnyPhone Plan Users

The ANyphone plans which were shown as 'coming soon' have now been deleted off the exetel website adsl2 page.
by hardya
Wed Sep 17, 2008 10:48 pm
Forum: Products & services
Topic: Migration Path For AnyPhone Plan Users
Replies: 36
Views: 7176

Re: Migration Path For AnyPhone Plan Users

Any ETA on availability of these proposed new ANYPHONE (Optus) plans?
by hardya
Tue Sep 09, 2008 7:50 pm
Forum: Products & services
Topic: Migration Path For AnyPhone Plan Users
Replies: 36
Views: 7176

Re: Migration Path For AnyPhone Plan Users

Optus (No Telphone Line Rental) Possible Plans (OTHERPHONE) would be greatly welcomed. I am moving to a new residence soon, and preferred to use another PSTN service, whilst retaining EXETEL for ADSL2. This would work out perfect. Any ETA on availability of these proposed new ANYPHONE (Optus) plans?...
by hardya
Thu Dec 06, 2007 8:55 am
Forum: Archived threads
Topic: Lightning problems ADSL2 Powertel - Chatswood
Replies: 1
Views: 367

Lightning problems ADSL2 Powertel - Chatswood

Each and every time there is even the smallest thunderstorm with lightning, it would appear that my Powertel ADSL2 DSLAM at Chatswood Exchange starts rebooting itself every few minutes. You can almost pick it - as soon as you see a lightning flash in the distance, the line drops out and the modem re...