Search found 53 matches

by Aaphid
Sat Dec 01, 2018 6:05 am
Forum: VOIP
Topic: Voip registration from OS IP address
Replies: 9
Views: 1051

Re: Voip registration from OS IP address

Just received an email saying that Exetel is implementing a new VoIP Platform viewtopic.php?f=296&t=44273.

Does this mean that VoIP on mobile while OS will be more hack proof?
by Aaphid
Sat Nov 24, 2018 6:20 am
Forum: VOIP
Topic: Voip registration from OS IP address
Replies: 9
Views: 1051

Re: Voip registration from OS IP address

Then that's a risk not worth taking. I'll stick to Hangouts and SMS through PushBullet.
by Aaphid
Mon Nov 19, 2018 7:33 pm
Forum: VOIP
Topic: Voip registration from OS IP address
Replies: 9
Views: 1051

Re: Voip registration from OS IP address

Hmmm... I was about to ask a question here about setting up VoIP on an MIUI phone using the built in client and then taking this OS for holidays. BUT now you've got me rethinking. If there is a chance that my credentials could be stolen and I end up with a large bill then I don't want it at all. How...
by Aaphid
Sun May 13, 2018 11:28 am
Forum: ADSL connections
Topic: Shaping = No Service
Replies: 0
Views: 625

Shaping = No Service

I've been using Exetel for about 12 years now. Yesterday for the first time I received an email saying that I've exceeded my allowance and will have my peak bandwidth shaped for the remainder of the billing period. BUT rather than being shaped I'm receiving no bandwidth whatsoever during peak hours....
by Aaphid
Tue Feb 02, 2016 10:44 am
Forum: VOIP
Topic: Transfer VoIP Number
Replies: 4
Views: 1726

Re: Transfer VoIP Number

After speaking with James D at Exetel I've decided not to port away. Exetel service is great.

Thanks James.
by Aaphid
Mon Feb 01, 2016 6:24 pm
Forum: VOIP
Topic: Transfer VoIP Number
Replies: 4
Views: 1726

Re: Transfer VoIP Number

Hi

I'm just wanting to port the number ending in 08

Thanks
by Aaphid
Mon Feb 01, 2016 5:02 pm
Forum: VOIP
Topic: Transfer VoIP Number
Replies: 4
Views: 1726

Transfer VoIP Number

Is it possible to transfer my VoIP number to another provider?

I'd like to keep the number in my name but move to another voice service provider.
by Aaphid
Wed Oct 21, 2015 3:09 pm
Forum: VOIP
Topic: Mobile VoIP Android
Replies: 12
Views: 4135

Re: Mobile VoIP Android

We have also recommended http://www.zoiper.com/ Thanks. I notice that Zoiper also has the ability to have all settings auto configured for optimum service with Exetel. When I go to set up a new account there is a list with various Australian service providers. By the looks of it when you select one...
by Aaphid
Wed Oct 14, 2015 7:40 am
Forum: VOIP
Topic: Mobile VoIP Android
Replies: 12
Views: 4135

Mobile VoIP Android

What's the best app to use for VoIP on Android? I have been using Csip Simple but for some reason it's not working for me at the moment. Is it possible for someone at Exetel to make a "Wizard" for Csip Simple? I see that there are a number of VoIP providers who have set these up and it means that th...
by Aaphid
Wed Aug 26, 2015 7:10 am
Forum: VOIP
Topic: Engaged Tone When Calling Exetel VoIP
Replies: 1
Views: 1561

Engaged Tone When Calling Exetel VoIP

I've successfully setup a VoIP service on a Netcomm NB16WV and it works fine except for one thing.

Whenever I call another Exetel VoIP number it gives an engaged tone even though the other number is not in use.

Is there a setting that needs to be changed?
by Aaphid
Wed Aug 26, 2015 7:03 am
Forum: Telephone issues
Topic: Setup Voicemail from Another Number
Replies: 1
Views: 2249

Setup Voicemail from Another Number

On Sunday I put a request in to have Voicemail activated on a landline (Optus I think). Since then the Voicemail service has been activated but we have lost dial tone and can't dial out. Incoming calls work fine and ADSL works fine. I've spoken to support and said they're organising a field tech to ...
by Aaphid
Wed Jul 15, 2015 8:21 pm
Forum: VOIP
Topic: Transfer VoIP No. to Another Person
Replies: 1
Views: 1513

Transfer VoIP No. to Another Person

Can I transfer ownership of my VoIP number to someone else?

Either if they are an Exetel customer or not.
by Aaphid
Thu Jun 11, 2015 8:56 pm
Forum: Invoicing & billing
Topic: Termination of service
Replies: 16
Views: 7111

Re: Termination of service

I think they're not going to say the real reason why because it's worse than the loss of goodwill from the customers who have been given a termination notice. The truth is most probably that there are financial problems. From what I can see everyone on the old $20 + $20 100GB plan is being shifted t...
by Aaphid
Wed Jan 28, 2015 12:40 pm
Forum: Invoicing & billing
Topic: Years of Service Discount
Replies: 26
Views: 16034

Re: Years of Service Discount

AzwanM wrote:We have escalated this to the relevant team and a confirmation was sent to your nominated e-mail address on 11-12-2014
Hi. Has there been any progress with this?
by Aaphid
Wed Jul 23, 2014 3:18 pm
Forum: Member facilities & usage meter
Topic: IP Change - Dead Ports &/or addresses
Replies: 4
Views: 3123

IP Change - Dead Ports &/or addresses

Has anybody else had this experience? We get 30 free ip changes per year. But on close to half the times that I make a change my service goes completely dead. Usually this means going back and forth with Exetel support as they do various things. One support member told me that there are some ip addr...