Search found 13 matches

by ChrisB
Fri Feb 23, 2018 8:34 pm
Forum: Email issues
Topic: Emails missing
Replies: 4
Views: 703

Re: Emails missing

The pm seems to be sitting in the outbox. Don’t know if you received it?? You may get the pm twice.

Chris
by ChrisB
Fri Feb 23, 2018 8:28 pm
Forum: Email issues
Topic: Emails missing
Replies: 4
Views: 703

Re: Emails missing

Pm sent
by ChrisB
Fri Feb 23, 2018 7:46 pm
Forum: Email issues
Topic: Emails missing
Replies: 4
Views: 703

Emails missing

Hi
One of my email addresses has not had any emails received since 1324pm today. I logged into webmail and the box is not full (@ around 63%) my other 3 exemail addresses appear ok. What could be the issue.
Chris
by ChrisB
Wed Nov 08, 2017 11:00 pm
Forum: Email issues
Topic: iPhone email issue
Replies: 3
Views: 974

Re: iPhone email issue

Thankyou

Seems to be working ok now with the setting change.

Chris
by ChrisB
Wed Nov 08, 2017 9:51 pm
Forum: Email issues
Topic: iPhone email issue
Replies: 3
Views: 974

iPhone email issue

Hi Has something changed with the email server for iPhone's?? as of late this morning my wife and myself cannot receive emails on our iPhones. I cant find anything from Exetel indicating something has changed?? I am aware of maintenance that apparently took place this morning from 2am -4am, but the ...
by ChrisB
Wed Nov 26, 2014 9:52 pm
Forum: Mobile services
Topic: usage notification alert text
Replies: 1
Views: 1482

usage notification alert text

Hi Is there any way of stopping the usage notification alert text? I already receive the email for it, which I find is sufficient. Twice now have received the text in the middle of the night (about 1140pm last night and approx 0400am a month or so ago). I don't really need to know in the middle of t...
by ChrisB
Sat Oct 10, 2009 4:57 pm
Forum: Archived threads
Topic: changing from adsl1 to adsl2 concerns
Replies: 12
Views: 892

Re: changing from adsl1 to adsl2 concerns

thanks for that corey. We were actually just trying to work out the sums... we have a few other extras (silent line and caller id) that look like it would make it cheaper with Exetel
by ChrisB
Sat Oct 10, 2009 4:05 pm
Forum: Archived threads
Topic: changing from adsl1 to adsl2 concerns
Replies: 12
Views: 892

Re: changing from adsl1 to adsl2 concerns

ah ok, didnt realise plans were recently changed... Looking at the new plans though, why is adsl2 with my existing telephone provider (NF/21BYOLINE @ $25) cheaper than getting adsl2 & phone bundle with Exetel?? (NF/21INCTEL @ $40+$15) I would have thought that if you bundled phone and adsl, the ADSL...
by ChrisB
Thu Oct 08, 2009 9:10 pm
Forum: Archived threads
Topic: changing from adsl1 to adsl2 concerns
Replies: 12
Views: 892

Re: changing from adsl1 to adsl2 concerns

Hello again....
Exetel have changed the account name, but now i cant seem to find the ADSL2 bundle (INC2DSLA as per the email sent to me back in August) in the "change my service" area.

is this because of the name change?? and am i still able to get this plan (INC2DSLA)??

Thanks
Chris
by ChrisB
Sun Aug 30, 2009 9:50 am
Forum: Archived threads
Topic: changing from adsl1 to adsl2 concerns
Replies: 12
Views: 892

Re: changing from adsl1 to adsl2 concerns

Am i able to change the name of the account online, or do i have to call or email someone??

not fussed either way, but would you know if there is any fee for changing the account name??

Chris
by ChrisB
Sat Aug 29, 2009 10:21 pm
Forum: Archived threads
Topic: changing from adsl1 to adsl2 concerns
Replies: 12
Views: 892

Re: changing from adsl1 to adsl2 concerns

Thanks for the prompt reply... more questions (hopefully the last ones!!) I just checked out the application for adsl2 and the only issue i can see is that our existing Telephone account (with Telstra) is in my Wifes Name, though i am an authorised rep on the account. Will this be an issue when tryi...
by ChrisB
Fri Aug 28, 2009 10:57 pm
Forum: Archived threads
Topic: changing from adsl1 to adsl2 concerns
Replies: 12
Views: 892

Re: changing from adsl1 to adsl2 concerns

Thanks for the reply Jason,...

i thought it would be a try it and see .... sounds quite promising though

would you (or anyone else) know if Caller id and Silent line are part of the $15.00 line rental (INC2DSLA Plan) or if they are extra charges?? or even available at all??

Regards
Chris
by ChrisB
Thu Aug 27, 2009 10:48 pm
Forum: Archived threads
Topic: changing from adsl1 to adsl2 concerns
Replies: 12
Views: 892

changing from adsl1 to adsl2 concerns

HI I am seriously considering changing my ADSL1 service (currently TELA plan) to an ADSL2 plan (probably the INC2DSLA Plan- phone and ADSL2). I live at Rouse Hill (Kellyville Exch), which would make me possibly a little over 5km away (cable distance) from the exchange. I am currently using a Netcomm...